Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Eugene
Eugene, OR
79 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 79 reviews
April 19, 2024
Great service on our RV Thorough and quicker than the estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recom estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recommend this service department to anyone More
by daniel
Employees Worked With
Helpful April 10, 2024
1st time customer. I was treated fairly and courteously.Nothing was promised however the work was done that day and within budget.I would recommend this Dealership. I was treated fairly and courteously.Nothing was promised however the work was done that day and within budget.I would recommend this Dealership. More
by shaneak1
Employees Worked With
April 09, 2024
Was met as I pulled into the staging area, answered some questions and they got right on it. Was a simple update they performed and a quick wash , very easy and as always treated very well. questions and they got right on it. Was a simple update they performed and a quick wash , very easy and as always treated very well. More
by rmath82058
March 19, 2024
Great service, Sean was very helpful. My Car was ready when promised. Was washed and clean My Car was ready when promised. Was washed and clean More
by Gloriatyree
Employees Worked With
March 13, 2024
Amazing service! Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and h Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and he was able to make sure it happened. Much appreciated! More
by jeff_ehleringer
Employees Worked With
February 26, 2024
I could not have had better service. What more do you want? This 15 word minimum could hurt your reputation? What more do you want? This 15 word minimum could hurt your reputation? More
by gbburch
Employees Worked With
February 01, 2024
Matthew and the team are amazing. They are accommodating always since I live out of town and are always responsive to my requests. They are accommodating always since I live out of town and are always responsive to my requests. More
by Coastal Bird
Employees Worked With
January 25, 2024
It was 2pm and I did not have an appointment. Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extrem Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extremely favorable and I will return. More
by Steve
Employees Worked With
December 30, 2023
Mathew is very kind & wants all to go well. My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told M My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told Mathew all of this HE listened & said He understood 🙃 More
by d2knecht
Employees Worked With
December 26, 2023
Friendly, due a great job! ! First class place. This is my 3rd car from them. Will get another one ! First class place. This is my 3rd car from them. Will get another one More
by Bfish1
Employees Worked With
