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Mercedes-Benz of Eugene
Eugene, OR
84 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 84 reviews
April 21, 2019
Best of the west Mercedes-Benz of Eugene is simply the Best Mercedes Dealership in the west in my opinion. Sales, service and parts department is unsurpassed in cus Mercedes-Benz of Eugene is simply the Best Mercedes Dealership in the west in my opinion. Sales, service and parts department is unsurpassed in customer service. D. Pagano More
by paganoavon
Employees Worked With
Rod, Chris and Jason.
Helpful December 25, 2018
Just bought my second C300 I recently purchased a 2019 C300 4MATIC. I traded in my 2008 C300 4MATIC that was also purchased at the same dealership. We worked with a very pleasan I recently purchased a 2019 C300 4MATIC. I traded in my 2008 C300 4MATIC that was also purchased at the same dealership. We worked with a very pleasant sales person Carlena Deutsch. I haven't seen too many women in car sales over the years but was impressed by Ms Deutsch. I had all of the service on my 2008 over 10 years done at the dealer and they always did a great job. This made it an easy choice to go back to Eugene for new car. I might have been able to save a little money by going up to Portland but I feel very comfortable at the Eugene dealer. More
by mike11
Employees Worked With
Carlena Deutsch
November 24, 2017
Disrespectful treatment I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and was very helpful. I told ehat I am looking for, but they didnt have, so he took my information and told me to call if they have that var avaliable. He was super nice and helpful. Than an other sales representativ (manager level) come to me and he said he found something he can show. He invited to his office and show the car. I had several question so he lost his patience and not replying those wuestions and almost throw me out of his office. I was dressed in gym clothes and also was in a wheelchair and I pulled in with an older car. I think he thought I am not a potential buyes, so he treat me like I never was treated in my whole life and I mean the wrong dispespectuf way. Never will go back there... More
by Janis123
Employees Worked With
N/A
April 30, 2015
I trust the service department 12 year old Sprinter with possible electrical problems: brake and head light fail on same side at the same time. They could have charged me for wh 12 year old Sprinter with possible electrical problems: brake and head light fail on same side at the same time. They could have charged me for who knows what - diagnostics at least. Instead, they changed out the 2 bulbs, DIDN't charge for labor, and even washed the van. You bet I'll be bringing my car in there next time! More
by BlairI
Employees Worked With
Service manager only
