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Mercedes-Benz of Fairfield
Fairfield, CA
160 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else?
Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do.
Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience.
We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us.
If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 160 reviews
July 09, 2026
They handled our car’s maintenance professionally, efficiently, and with excellent communication. The work was thorough, the team was knowledgeable and courteous, and the vehicle performed perfectly a efficiently, and with excellent communication. The work was thorough, the team was knowledgeable and courteous, and the vehicle performed perfectly afterward. Fair process overall despite costs—outstanding job! More
by greg@silvermarkcs.com
Verified CustomerEmployees Worked With
Service department
July 08, 2026
This dealer is always top shelf. Employees are professional, courteous and warm, Feel like im visiting friends everytime I go. Service is on point and quick. They are aware of w Employees are professional, courteous and warm, Feel like im visiting friends everytime I go. Service is on point and quick. They are aware of what the vehicle needs and do not make frivolous suggestions for added services. More
by teammgnb
Employees Worked With
Mark Mallanao
July 06, 2026
Professional and understanding I had the best experience ever with Jose Even received a video of the actual inspection was kept informed all the way First Mercedes owned and so far enjoyed eve experience ever with Jose Even received a video of the actual inspection was kept informed all the way First Mercedes owned and so far enjoyed every moment Warranty work on sliding door was fixed 👌 Service A done 👍 More
by Grazerrobinson
Employees Worked With
Jose Martinez
July 04, 2026
We enjoyed meeting Hagan. He was experienced, professional and made the whole buying process seamless. He was experienced, professional and made the whole buying process seamless. More
by deborah_wiebe
Employees Worked With
July 03, 2026
From the moment I dropped off my vehicle until it was available for pick up, I received the Mercedes Benz VIP customer service. The service advisor went above and beyond by resolving a conflict with the available for pick up, I received the Mercedes Benz VIP customer service. The service advisor went above and beyond by resolving a conflict with the insurance company and managing the entire process from start to finish. I truly appreciated the professionalism, dedication, and consistent communication throughout the experience. Because of the exceptional service I received, I will confidently return for future servicing of my vehicle. More
by DEACOLLIER24
Employees Worked With
Jenna
