Mercedes-Benz of Fairfield

Customer service was excellent and they were quick and accommodating. The best experience I’ve had in the 4 years I have been using them. accommodating. The best experience I’ve had in the 4 years I have been using them. More

I appreciate the respect that the service advisor gives us senior citizens. Everyone is not patient with us. us senior citizens. Everyone is not patient with us. More

Very good service I have no complaints at all I will be back also told family and friend back also told family and friend More

close to me, clean, good coffee and snacks, low staff turnover, friendly informative staff, and always helpful, respectful. turnover, friendly informative staff, and always helpful, respectful. More

Great to have a shop specializing in Sprinter van issues. Developing a good relationship with Tony Denai Developing a good relationship with Tony Denai More

First time bringing my car to Mercedes-Benz of Fairfield. The advisor Jenna as well as the manager were friendly and welcoming. I found the price for service to be double of what I would have paid in Walnu The advisor Jenna as well as the manager were friendly and welcoming. I found the price for service to be double of what I would have paid in Walnut Creek, which was unexpected. More

Have been coming here for service since 2016: need I say more? Prompt service appointments available; isual inspection video by technician; complimentary Uber/Lyft ride home or pick up; vehicle always wash more? Prompt service appointments available; isual inspection video by technician; complimentary Uber/Lyft ride home or pick up; vehicle always washed/vacuumed after... More

Always excellent customer service! ! My advisor Jenna goes beyond her duty’s as an advisor. ! My advisor Jenna goes beyond her duty’s as an advisor. More

I’ve been bringing my car to Fairfield Mercedes for the past four years. I’ll be honest things started out a little rocky at first, but these part two years have been outstanding. Nic, my service adviso past four years. I’ll be honest things started out a little rocky at first, but these part two years have been outstanding. Nic, my service advisor, has been incredibly detailed, thorough, and empathetic. Everything is expensive these days, and he has always Bern understanding, which I truly appreciate. Sage, who handles the loaner cars, has consistently made sure I have a vehicle ready whenever I need one. On two occasions I accidentally overfilled the gas in the loaner, do this last time Davis Nguyen credited my account for the overage which meant a lot, especially with how high gas prices are. These kinds of thoughtful, personalized interactions make a real difference in where I choose to service my car. The consideration and customer service care I’ve received from Nic, Safe, and Davis have been exceptional. I will continue servicing my car at Fairfield Mercedes, and several of my friends already go there as well. I’ll gladly keep recommending the dealership especially Nic, Sage, and Davis. With sincere appreciation, Simone C. Smith More

Great service would definitely recommend this Mercedes Benz of Fairfield to all my friends and colleagues Benz of Fairfield to all my friends and colleagues More