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Mercedes-Benz of Fairfield
Fairfield, CA
78 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else?
Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do.
Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience.
We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us.
If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 78 reviews
April 24, 2026
Excellent service they were able to meet my needs and have my car ready in good time. My advisor Miguel Vazquez was very helpful , efficient & knowledgeable, A+ service. Chris from service dept who order have my car ready in good time. My advisor Miguel Vazquez was very helpful , efficient & knowledgeable, A+ service. Chris from service dept who ordered my parts very helpful as well. More
by Michelle M.
Verified CustomerEmployees Worked With
Miguel Vazquez, 5 stars
April 24, 2026
Love love Hagen he was honest kind and made my day so special! Highly recommend him! special! Highly recommend him! More
by genbarrios2019
April 24, 2026
Made the process easy and answered all my questions I would definitely recommend it’s my first time buying from a dealership would definitely recommend it’s my first time buying from a dealership More
by jenniferannkrauth
Employees Worked With
April 20, 2026
I had a seamless experience and was met with smiles and professionalism throughout the process. It made having to spend money for repairs and somewhat pleasant process and I really really appreciate that professionalism throughout the process. It made having to spend money for repairs and somewhat pleasant process and I really really appreciate that I can get a loaner car when I bring my car in for servicing. More
by nancygiltner0906
Employees Worked With
Miquel Vazquez
April 20, 2026
I had a great experience working with Marcos during my recent service visit. From the moment I arrived, he was professional, attentive, and genuinely focused on making the process smooth and stress-free. recent service visit. From the moment I arrived, he was professional, attentive, and genuinely focused on making the process smooth and stress-free. He took the time to clearly explain what my car needed, answered all of my questions without rushing, and kept me updated throughout the service. I really appreciated his transparency and the way he made sure I felt informed and comfortable with everything being done. Customer service like this makes a big difference, and it’s clear Marcos takes pride in his work. I would absolutely trust him with my vehicle again and highly recommend asking for him if you’re visiting for service. More
by Ure
Employees Worked With
N/A
April 19, 2026
The registered my car in thw wrong state then forgot about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn't explain it. Worst car buying experience i have ever had. More
by sir.tyson.harper
April 17, 2026
Thank you for taking such good care of our van. We depend on this van to save animals out of California shelters. It absolutely has to run great for long distances. We depend on this van to save animals out of California shelters. It absolutely has to run great for long distances. More
by WAGGINTRAILSRESCUE
Employees Worked With
Don't have the name
