Hagen Bernecker
Hagen Bernecker at Mercedes-Benz of Fairfield

Hagen Bernecker

Internet Sales Consultant/AMG Specialist

Mercedes-Benz of Fairfield

2950 Auto Mall Parkway
Fairfield, CA 94533

4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Hagen Bernecker

October 02, 2026

Dealership Rating
Employee Rating

Great experience with my visit in and out no issues. Mark has been great always More

by ktigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Mercedes-Benz of Fairfield responded

Knowing the service visit on your C-Class went smoothly is rewarding for us. Your kind words about our service associate and the seamless check in and check out process mean a lot to us. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

September 26, 2026

Dealership Rating
Employee Rating

Lots of nice inventory. Paperwork could have been quicker. Beautiful dealership and great location to Napa. More

by Karinradzewicz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelina Rios

Sep 30, 2026

Mercedes-Benz of Fairfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mercedes-Benz of Fairfield. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

September 15, 2026

Dealership Rating
Employee Rating

It always is a pleasure working with Jose Tony and Dave. Dave has been my mechanic since 2017. I really appreciate all the great service and accommodations that Mercedes-Benz of Fairfield offers. I really t More

by brucegetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Mercedes-Benz of Fairfield responded

Knowing you trust us with vehicle purchases and warranty advice means a lot to our service team. We’re glad our team has provided reliable service on your Sprinter 2500 since 2017. Your kind words about our accommodations inspire us to keep delivering care you can count on. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

August 31, 2026

Dealership Rating
Employee Rating

I have bought 2 cars already here at Fairfield and they have excellent customer service that’s why I keep coming back to them. More

by deleongenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Mercedes-Benz of Fairfield responded

We’re glad you feel at ease here and trust us for both your vehicle purchases and your E-Class service. Knowing you’ve kept coming back because of our attentive service means a lot to our team. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

August 26, 2026

Dealership Rating
Employee Rating

Nic Vigil is an awesome asset to this dealership, from service, all the down to the valets and sales. The customer service is #1 compared to any Mercedes-Benz dealership around More

by jessyddesu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica DeGuzman

Aug 26, 2026

Mercedes-Benz of Fairfield responded

Your praise of the service on your Mercedes-Benz E-Class, as well as our valet and sales teams, highlights how our entire team strives for excellence. Hearing that you find our customer service unrivaled among Mercedes-Benz dealerships means a great deal to our team. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

August 25, 2026

Dealership Rating
Employee Rating

Friendly, efficient, and awesome service! I would highly recommend this dealership to others. I especially appreciated Jose who took great care of me. More

by ljsm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Aug 25, 2026

Mercedes-Benz of Fairfield responded

Your Sprinter 3500 was a pleasure to service. Knowing that your experience with us was warm and streamlined is rewarding, and your strong recommendation means a lot to our service department. Hagen and our team appreciate the opportunity to care for your Sprinter 3500. Management at Mercedes-Benz of Fairfield managers@mercedesfairfield.com

July 27, 2026

Dealership Rating
Employee Rating

Beautiful facility. The team was helpful and I didn't feel pressured. We did the entire sales process online which was great. The next day they delivered my car, couldn' More

by juliehenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Malott

Jul 27, 2026

Mercedes-Benz of Fairfield responded

Thank you for your five-star review. We’re pleased you found our facility welcoming and enjoyed a stress-free online process with next-day delivery. Hagen and our team are thrilled to have made your Mercedes-Benz purchase so convenient. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 13, 2026

Dealership Rating
Employee Rating

Great service on two new 2026 GLC300 leases! Since 1989 I have leased over 24 Mercedes Benz vehicles for safety, reliability, and performance. I also paid for the maintenance service three year More

by JOSEPH.DOMBROWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2026

Mercedes-Benz of Fairfield responded

Your decision to lease two new 2026 GLC 300s and your history with 24 Mercedes-Benz vehicles since 1989 mean a lot to us. We’re glad our service and the prepaid three-year maintenance plan have matched your expectations for safety and reliability. Hagen Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 04, 2026

Dealership Rating
Employee Rating

We enjoyed meeting Hagan. He was experienced, professional and made the whole buying process seamless. More

by deborah_wiebe
Purchase Time
Recommend Dealer
Yes
Jul 04, 2026

Mercedes-Benz of Fairfield responded

It’s great to hear that Hagen’s expertise and professionalism made your Mercedes-Benz purchase seamless. Thank you for choosing us for your new Mercedes-Benz. We hope you’re enjoying every moment behind the wheel. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

June 30, 2026

Dealership Rating
Employee Rating

Miguel is a top rate service manager, an excellent communicator, and demonstrates exception care for his customers. I highly recommend him. More

by jeffrice56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Vazquez

Jun 30, 2026

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with our service team’s attentive care and clear communication. Hagen appreciates your recommendation and is pleased your Mercedes-Benz GLE 350 is performing smoothly. We look forward to supporting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

1

Dealership Inventory (280 Vehicles)

new 2026 Mercedes-Benz Sprinter 2500 car, priced at $56,389
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,772
2026 Mercedes-Benz GLE 350
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2027 Mercedes-Benz CLA 220 Hybrid car, priced at $51,887
2027 Mercedes-Benz CLA 220 Hybrid
new
Liquid exterior
Manual
Front-wheel Drive
used 2023 Toyota Highlander Hybrid car, priced at $37,060
2023 Toyota Highlander Hybrid
used
Celestial Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Mercedes-Benz AMG C 43 car, priced at $70,552
2026 Mercedes-Benz AMG C 43
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
new 2027 Mercedes-Benz GLC 300 car, priced at $63,502
2027 Mercedes-Benz GLC 300
new
Graphite Gray Metallic exterior
Automatic