Mercedes-Benz of Fairfield

I had a great experience getting my C300 serviced at Mercedes, Fairfield Ca My service advisor, Marcos Vigil was very nice, attentive, and helpful throughout the entire process. He made sure everything Mercedes, Fairfield Ca My service advisor, Marcos Vigil was very nice, attentive, and helpful throughout the entire process. He made sure everything was taken care of and kept the experience smooth and stress-free. I also really appreciated the 25% discount—it was a big help and made a significant difference. Overall, I’m very happy with the service and would definitely recommend this dealership, especially Marcos, for his excellent customer service! More

Tony Dani is great to work with and especially for the detailed information when service was completed detailed information when service was completed More

Pleasant to work with staff! They did their best to find the best online coupon for me to reduce the service bill. Much appreciated! They did their best to find the best online coupon for me to reduce the service bill. Much appreciated! More

I have been coming to Mercedes-Benz of Fairfield since they first opened many years ago. The staff has always been exceptional. Highly recommended. they first opened many years ago. The staff has always been exceptional. Highly recommended. More

Working with Sacha was a refreshing departure from the typical dealership experience. From the jump, he kept the communication direct, transparent, and completely free of the usual games or tactics. When typical dealership experience. From the jump, he kept the communication direct, transparent, and completely free of the usual games or tactics. When we were sorting out the math of transitioning vehicles and closing the gap on the logistics, Sacha was proactive and willing to work through the details constructively to get the deal done. If you want a professional who respects your time, knows the product inside and out, and actually follows through on their word, Sacha is the person you want to deal with. 10/10 would buy a car from him again without reservations. More

Very satisfied! Waited in a comfortable lounge area with coffee and water offered. Nic was very friendly, knowledgeable and professional. He provided excellent se Waited in a comfortable lounge area with coffee and water offered. Nic was very friendly, knowledgeable and professional. He provided excellent service. He took good care of me and my car. More

Very efficient and thorough work. I was greeted and able to sit comfortably while my car was worked on. I was greeted and able to sit comfortably while my car was worked on. More

Jay Tan was very easy to work with on buying my new car. Professional and responsive. Professional and responsive. More

Mark was very knowledgeable, professional and pleasant. He made me feel welcome, answered my questions and resolved my car issues. I was impressed with my first visit. He made me feel welcome, answered my questions and resolved my car issues. I was impressed with my first visit. More

Marcos is always very personable and shows me what I need for the service of my vehicle. The technician that sent the video was thorough I unfortunately did not get his name. for the service of my vehicle. The technician that sent the video was thorough I unfortunately did not get his name. More