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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.7
167 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 167 reviews

July 17, 2026

All staff friendly attentitive nice friendly hope. Grant comes back to run place Hope this car kakes it here as fast as last one did to me More

by turbo32usc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
An Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to know our team made you feel welcome with attentive, friendly service. Enjoy your new Mercedes-Benz G-Class, and we hope it arrives just as fast as your last vehicle did. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 17, 2026

Excellent product, knowledgeable staff, trustworthy service Shout out for Alondra impeccable Customer care and good advise! More

by rfwallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra Coronado
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

Thanks for choosing a pre-owned Mercedes-Benz GLE 350 and for praising our knowledgeable team and dependable service. It’s rewarding to know our advice and attentive support made a difference. We hope you enjoy every mile. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 17, 2026

The dealership was professional and showed care to meet the client's needs with the selection of cars. More

by lennis.francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sacha and phil
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Jul 19, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Fairfield. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 16, 2026

Dealership has professional staff, they are courteous, respectful, willing to listen, and provide good advice and service. Area is clean and well kept. More

by gescobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mallanao
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for recognizing our team’s courteous and respectful approach during your Mercedes-Benz GLE 350 service. We’re glad the service area met your expectations and look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 16, 2026

Very professional with a very impressive video communications about my car inspection results and recommendations. Provided ride home and back to the dealer when the work was done. Clean car wash More

by MICHEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
every one
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Jul 16, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful the inspection video gave you clear insight into your Mercedes-Benz EQB 250’s condition. We’re pleased our shuttle service and complimentary wash added convenience to your visit. Please let us know when your EQB 250 is due for its next service. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 15, 2026

Solved a difficult problem with my tail lights. Treated me kindly and professionally.. I highly recommend their Sprinter operation. More

by docdoc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jse Martinez
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Jul 15, 2026 -

Mercedes-Benz of Fairfield responded

It’s rewarding to hear our Sprinter team resolved your tail light issue with professional, friendly service. We appreciate your recommendation and welcome the opportunity to assist you with your Mercedes-Benz in the future. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 15, 2026

Annual service is complete, performance complete, overall performance is outstanding. All contacts, with service departments is beyond the best. Then the lounge is comfortable as well. I noticed the cars More

by irmajacksonmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nix V. / Mike M.
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Jul 15, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear that your GLA 250 service went smoothly and our lounge offered a relaxing space. We’re glad our attendant made sure everything was in order before you drove off, and that our sales consultant could explain purchasing and leasing options for the GLC 43. We look forward to assisting you with any future questions or plans. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 14, 2026

Great Customer Service. They had a lift service for me to get home and she was very good also. Excited to what new models are coming out this next year. More

by mooneyhamforjesus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcelo
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Jul 14, 2026 -

Mercedes-Benz of Fairfield responded

We’re glad our courtesy lift service made your visit more convenient and that our team took great care of you. We’re excited about the new Mercedes-Benz models coming next year and look forward to sharing what’s in store. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 14, 2026

The entire team is great. Nic, Paige, Sage, Sal. I got to meet the new service director Davis, he’s great too. Always professional. Always reliable More

by ewatkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for recognizing our team’s reliability and professionalism. Jessica will be thrilled to hear your kind words. We look forward to caring for your Mercedes-Benz again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 14, 2026

The repair and maintenance was excellent, but the hype about the advertised special service deal did not materialize. Eight emails and 4 postcard ads about the A type service (essentially an oil change) f More

by grassroofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Danai
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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