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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.6
102 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 102 reviews

April 19, 2026

The registered my car in thw wrong state then forgot about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn More

by sir.tyson.harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Imani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica DeGuzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Bayder
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 18, 2026

The attention to our needs was stellar and we were treated like we were the only customers in the world More

by Greg Rudloff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, and Sasha
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Apr 18, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted our team gave you such dedicated attention and made you feel like a priority during your visit. Enjoy your new Mercedes-Benz GLC 300, and let us know whenever we can help again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

As always, the service was great. My service rep Nick is always helpful. I’m pleased. More

by etterod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vigil
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Apr 18, 2026 -

Mercedes-Benz of Fairfield responded

We appreciate the 5 star review. It’s great to hear our service team continues to meet your expectations. We look forward to caring for your Mercedes-Benz again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

Thank you for taking such good care of our van. We depend on this van to save animals out of California shelters. It absolutely has to run great for long distances. More

by WAGGINTRAILSRESCUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have the name
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Apr 18, 2026 -

Mercedes-Benz of Fairfield responded

What a pleasure to know your Mercedes-Benz Sprinter 3500XD is ready for the long trips vital to your animal rescue work. We’re glad our service helps keep your van running reliably over great distances. Thank you for trusting us with your maintenance needs. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

I had a great experience with the entire purchase process and the salesman Misha was very knowledgeable! More

by rickyperry04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misha Milosavljevic
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Apr 17, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted the purchase process went smoothly and our team provided knowledgeable assistance. Enjoy your Mercedes-Benz, and please reach out if we can help in the future. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

The experience when delivering my vehicle was amazing the team was very friendly and courteous. More

by rosemaryberdiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 17, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear your delivery experience was amazing and that our team treated you with such friendliness and courtesy. Thank you for trusting us with your Mercedes-Benz. We look forward to serving you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 17, 2026

Very good service and wonderful set up for making things easier for me. Getting a loaner was superbe More

by gerald.alcindor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Mercedes-Benz of Fairfield responded

Delighted to hear our service setup made things easier and that the loaner met your needs. Thank you for trusting us with your Mercedes-Benz GL-Class. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 15, 2026

Good service great customer service and the snacks are very convenient when your waiting in the building More

by ilanga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Apr 16, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for choosing Mercedes-Benz of Fairfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

Very helpful. I really liked the inspection video. Excellent communication and great follow-up. Willing to accept after-care questions. More

by JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Dept)
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Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for the five-star review. We’re glad the inspection video and updates made the service process clear and that our team followed up to address your questions. Feel free to reach out with any after-care inquiries about your Mercedes-Benz. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 14, 2026

I really like working with those guys I've been working with them since 2017. I trust them great service. You have a nice new location and Tony is very very knowledgeable and great person to work with. I t More

by bruce68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
this is not working for me
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Apr 14, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for your loyalty since 2017 and for trusting us with your Mercedes-Benz Sprinter 2500. We’re delighted our new location and knowledgeable team continue to meet your expectations. We look forward to supporting you on your next visit. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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