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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.7
78 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 78 reviews

April 04, 2026

My experience was excellent I’ve been bringing my Mercedes here for service for years and it’s perfect every time. More

by drobinsonjr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark of MB Fairfield
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Apr 04, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for trusting us with your C-Class maintenance over the years. We’re delighted each visit has met your expectations. We look forward to keeping your Mercedes-Benz performing at its best. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 04, 2026

Friendly, knowledgeable service advisor. Clean and welcoming facility. Efficient drop off and pick up. I appreciate the timely completion of maintenance service. More

by mmerzajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Vigil
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Apr 04, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted to hear our service advisor provided friendly, knowledgeable support in a clean, welcoming environment. It’s great to know the drop off and pick up process was efficient and your maintenance was completed promptly. Thank you for trusting us with your Mercedes-Benz. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 02, 2026

Always meet me in the drive with a smile. Explain repairs. Location is clean. Techs are professional. More

by MATHEW.ROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Danai
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Apr 02, 2026 -

Mercedes-Benz of Fairfield responded

We’re happy our team greeted you with a smile and took the time to explain the repairs on your Sprinter 2500. It’s gratifying to know that the clean facility and professional technicians hit the mark. Thank you for trusting us with your Mercedes-Benz Sprinter 2500. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 01, 2026

excellent good customer service, nice facility, and on time services and good communication to service representatives More

by embesanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Mercedes-Benz of Fairfield responded

We’re delighted to hear our team delivered excellent customer service and kept your appointment on schedule. It’s great that you found the facility welcoming and communication with our service staff clear. Thank you for bringing in your GLE-Class; we look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 01, 2026

Great service, communication on issues that needed to be resolved was easily understood, completion of the service was very timely. More

by KIRK14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD, Tony
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Apr 01, 2026 -

Mercedes-Benz of Fairfield responded

It’s great to hear you found our communication clear and the service turnaround swift on your Mercedes-Benz. We’re pleased the process was straightforward and efficient. Thanks for your trust and we look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

April 01, 2026

They are polite & did good job for doing maintenance. I like it. Thank you very much. More

by kartenzin
Recommend Dealer
Yes
Employees Worked With
An Phan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hagen Bernecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica DeGuzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darion Jr Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Mercedes-Benz of Fairfield responded

Thanks for sharing about your experience with Mercedes-Benz of Fairfield. We appreciate your business and hope to see you again soon! Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 31, 2026

Easy drop off and pick up. Jose kept me informed and the warranty work was done quickly. I'll continue to come here. More

by CRKERHAUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (JD) Martinez
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Apr 01, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience. We’re pleased that drop off and pick up went smoothly and that your warranty work was handled quickly with timely updates. We look forward to servicing your Mercedes-Benz again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 31, 2026

Great service! ! I recently moved to California and they got me in very quickly and did a great job. Thank you all for updates and info. More

by LA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Mercedes-Benz of Fairfield responded

Moving to California can be hectic, so we’re glad we could get your Mercedes-Benz CLE 300 in for service swiftly. We’re pleased the updates and information kept you informed throughout. Thank you for trusting us with your vehicle. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 31, 2026

The guys at the sprinter shop were fantastic. Especially Jose. They made me feel pretty comfortable. I appreciated the video of the inspection of my rig and the explanation for each recommendatio More

by firezin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (JD) Martinez, Tony Danai
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Mar 31, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to hear our Sprinter service team helped you feel at ease with the inspection video and clear recommendations. We appreciate you sharing your five-star feedback. We look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

March 30, 2026

Very great service will come back in get more work done with you guys love you’re business More

by andersontyechua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Fairfield responded

Angelina and our team are delighted the service on your AMG C 43 met your expectations. We look forward to taking care of any future work on your vehicle. Thank you for choosing us. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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