Mercedes-Benz of Farmington

Long distance purchase - great experience with salesperson and finance. Would have like to see the deal move a little quicker to delivery, since I paid cash, but they did a pretty good job. salesperson and finance. Would have like to see the deal move a little quicker to delivery, since I paid cash, but they did a pretty good job. More

Beautiful cars and very easy out of state purchases. Ramona was very patient and took me through the process with ease. No hard sell, just great cars that speak for themselves and a courteous staff that Ramona was very patient and took me through the process with ease. No hard sell, just great cars that speak for themselves and a courteous staff that is available for all your questions and concerns. More

Dianne was very approachable from emails to text messages, the car buying experience was completely different of what we are used to. She offered great knowledge of the car being shown and understoo messages, the car buying experience was completely different of what we are used to. She offered great knowledge of the car being shown and understood what we were looking for. More

Awesome sales experience. Recommend John Miller if you need a car. Good fast sales experience Recommend John Miller if you need a car. Good fast sales experience More

Awful! Lured me in from St George only to raise the price when I got there. Then the detail shop did a terrible job( to be fair they sent me $200 to fix) T Lured me in from St George only to raise the price when I got there. Then the detail shop did a terrible job( to be fair they sent me $200 to fix) Then after numerous times I asked if they changed the oil,put new air and cabin filters in and they assured me they did. Lied through their teeth ( Bought a used Tahoe). Guess you have to buy a Mercedes to get honest answers!! Joshua Bonnett was terrible. Buyer beware!! More

We can't find enough positive words to express our appreciation for the professional and detailed personal service provided by Hendrick Miller, a service advisor. His extra effort saved our vacation r appreciation for the professional and detailed personal service provided by Hendrick Miller, a service advisor. His extra effort saved our vacation road trip from Southern California to Yellowstone Park. We struck an object on the Logan Canyon road puncturing the gas tank of our GLE 350 without completely disabling it. We were able to drive the car to Mercedes Farmington and seek the help of their service team. Without hesitation Hendrick took over. He and his team found a new gas tank; it would take a few days for delivery and installation. He then located a hard-to-find rental car and even provided an Uber to take us to the rental office. Without his help we would have been unable to continue our vacation, which included several prepaid stops. Simply cannot thank him enough! Kaye and John A. More

Years back their service seemed to be good, then I notice on a mid prepaid maintenance cycle oil change (I do it) that an oil filter brand I used last mid-cycle oil change was still in the vehicle. Mine are on a mid prepaid maintenance cycle oil change (I do it) that an oil filter brand I used last mid-cycle oil change was still in the vehicle. Mine are not branded MB filters. So next mid-cycle change that I do I labeled and dated the filter. Surprise,.. I checked and it was still in the vehicle after the next scheduled service. So, do they change the oil too? You don't know. I also had pre-paid scheduled service that was a replacement of brake fluid on the WO, which wasn't done either. It still had the blue in it from when I did brakes on all corners. Nice huh? The last one was the 7-speed (7G-Tronic) trans service where they used the fluid (red) and filter vice the required 7G-TRONIC Plus non-backward compatable fluid (blue) and filter. And denied it when presented with the fluid AND wrong filter. Also Still charged me for a known high-failure DPF filter bracket (emissions) that was entirely broken and NEVER discovered on vehicle inspections. I found it, just like the other problems. Me, not them... No QA there at all... Sorry, I would avoid this place's service department if you want to be the only one putting the wear and tear on your vehicle. Add 05/22/2022, I just checked my air filter and found that all the screws but two of them are stripped out in the housing. They weren't the last time I checked it a few years ago. Again, more wear and tear. They only need to be two fingers on a driver tight folks... More