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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
581 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 581 reviews

June 04, 2026

The entire process was exceptional, and the vehicle was truly remarkable. Cheryl demonstrated exceptional professionalism and expertise as a sales representative, making her an invaluable partner in this More

by Laila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
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Jun 05, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We're delighted to hear you had such a great experience and that Cheryl provided outstanding service throughout the process. Enjoy your new Mercedes-Benz, and welcome to the family!

May 28, 2026

Mei Frison did an exceptional job of overseeing my purchase. I am delighted with my new car. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 29, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience, Greg. It’s wonderful to hear that Mei provided exceptional service and that you’re delighted with your new car. We appreciate your kind words and are glad you chose Mercedes-Benz of Fayetteville.

May 20, 2026

This shoutout goes to Mei Frison. She made my car-buying experience smooth stress-free. She’s the best. I really enjoyed working with her. Look her up when you decide to purchase your More

by gwen_pee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mei.
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May 21, 2026 -

gwen_pee responded

Mei, thanks again for your assistance in helping me purchase my beautiful car. You went beyond working with me through this process. Your patience, knowledge and commitment was very valuable. I appreciate all you did and I will be sure to sing your praises to everyone who asks about my car and the person that assisted me. Take care Glender P.😎

April 18, 2026

Chase Christopherson provided exceptional service and support to me during my time at Mercedes Benz. He worked patiently with me and my family as we looked at numerous car models and provided knowledgeab More

by lloydmitchell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Christopherson
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Apr 20, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your thoughtful feedback and for highlighting Chase’s dedication and expertise. It’s wonderful to hear that you and your family felt supported throughout your car buying experience and that our team could provide the guidance you needed. Your recommendation means a great deal to us, and we’re grateful for the opportunity to have assisted you at Mercedes-Benz of Fayetteville.

April 13, 2026

This was one of the best car buying experiences. From the moment I walked onto the lot, there was absolutely 'no pressure'. The salesman, TJ Adams, took all the time to help me even though I wasn' More

by ma23kids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tahja (TJ) Adams, Emauel Matthews
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Apr 15, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your experience and highlighting the dedication of TJ Adams and Emanuel Matthews. It’s wonderful to hear that you felt comfortable and supported throughout your car buying journey, and that your transition to the CPO Mercedes GLE 350 4MATIC was smooth and enjoyable. Your thoughtful feedback means a lot!

April 06, 2026

Cheryl Bowen delivered an excellent, transparent, and professional experience, while Rosa Berdecia was professional but lacked clarity and pushed bundled packages. More

by jamesf.hawkins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowen, Sales Person:Rosa Berdecia, Financial Officer
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Apr 07, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your feedback and recognizing Cheryl Bowen for her excellent and transparent service. Your comments help us better understand our customers' experiences. We value your insights and are grateful you chose Mercedes-Benz of Fayetteville.

April 04, 2026

The salesman name Connor was very professional in making my experience easy and fast I want to give him a very big thank you. 😊 More

by Luvn good
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
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Apr 06, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your positive experience and for recognizing Connor’s professionalism. It’s wonderful to hear that your visit was both easy and efficient. Your kind words are truly appreciated.

March 30, 2026

Had a great experience purchasing my Mercedes here. Everyone I came in contact with was very friendly, knowledgeable and professional. I would highly recommend this dealership if you're looking for a l More

by aybunnyrabbit98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Chistopherson
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Mar 31, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your positive experience and for recommending Mercedes-Benz of Fayetteville. It’s wonderful to hear that our team’s friendliness, knowledge, and professionalism made your visit memorable. Enjoy your new Mercedes!

March 14, 2026

Great great great great great great great great great greatg great great great great great More

by bwest002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty
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Mar 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for your enthusiastic feedback! We’re delighted to know you had such a positive experience with us and truly appreciate you taking the time to share your thoughts.

March 09, 2026

The entire process was easy and pressure- free. The focus on customer service was evident. More

by Pleasant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mingledoff
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Mar 10, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience and highlighting our commitment to customer service. We're glad the process felt easy and pressure-free, and we appreciate your feedback.

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