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Mercedes-Benz of Fayetteville
Fayetteville, NC
569 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 569 reviews
January 27, 2026
Very pleasant buying experience. I contacted several dealerships in the area and this one stood out from the beginning. Haley answered all of my questions promptly before I went in I contacted several dealerships in the area and this one stood out from the beginning. Haley answered all of my questions promptly before I went in to test drive the vehicle. There was never any pressure . Rosa in the business office made the purchase process easy! I will definitely recommend and use them again. More
by Susan
Employees Worked With
Haley and Rosa- the GM and SM introduced themselves too.
January 24, 2026
Had an appointment and went in on a Sunday. Our Salesman Conner had a car waiting for us inside since it was raining. Took a test drive and considered different colors and options. They evaluat Our Salesman Conner had a car waiting for us inside since it was raining. Took a test drive and considered different colors and options. They evaluated my trade in and offered a good price. We quickly agreed on a deal which was a great price and we drove the car home that afternoon. More
by gmjanis
Employees Worked With
Conner Mc Hugh, Greg
January 15, 2026
service was very good. Jamie does an exceptional job. His knowledge and commitment to the customer needs stand out. The sales team were very good also. Jamie does an exceptional job. His knowledge and commitment to the customer needs stand out. The sales team were very good also. More
by kerryavant
Employees Worked With
Jamie Johnson
January 14, 2026
Service was good. They took good care of me. I would recommend them and plan to continue getting both of my Mercedes (C300 & GLK350) serviced there. Only recommendatio They took good care of me. I would recommend them and plan to continue getting both of my Mercedes (C300 & GLK350) serviced there. Only recommendations is the dealership should go back to their previous loaner policy . More
by mikeatkinson1
Employees Worked With
Steve Stackhouse
January 03, 2026
Dwayne Bowen was a very good salesman. He was thorough and nice during the visit. The Finance Manager Tyhiem Baker was nice and effiecient as well. From the time we arived on the lot we w He was thorough and nice during the visit. The Finance Manager Tyhiem Baker was nice and effiecient as well. From the time we arived on the lot we were made to feel important and valued. More
by schajay
Employees Worked With
Dwayne Bowen, JT
