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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
571 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 571 reviews

March 05, 2026

Sales manager was young but knowledgeable and eager to help. Explained and answered all questions directed to him. He had a very friendly, professional, and open personality. More

by Sparsons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
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Mar 06, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your positive experience and kind words about our sales manager. It’s wonderful to hear that you found the team to be knowledgeable, friendly, and professional throughout your visit. Your feedback is truly appreciated.

February 26, 2026

The office is very clean. The team members are very courteous, welcoming and professional. They acknowledge and great you including Greg the General Manager. More

by Mercy Castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Caccavale, Rosa Berdecia, Korral
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Feb 27, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you so much for sharing your experience and highlighting the courtesy and professionalism of the team. It’s wonderful to know you felt welcomed and appreciated by everyone, including Greg. Your kind words about the cleanliness of the office and the warm atmosphere truly mean a lot.

February 09, 2026

Drop off is always easy and quick and my service was great. Tommy was super nice and helpful! More

by Jozyg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Feb 10, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your experience and for your kind words about Tommy. It's wonderful to hear that the drop-off process was smooth and that you received great service. Your feedback is truly appreciated.

January 29, 2026

TJ went above and beyond to make my experience rewarding. I will be sending referral to TJ. More

by unlimitedaccess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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Jan 29, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the great feedback. We’re glad TJ went above and beyond to take care of you. We truly appreciate the referrals and look forward to helping you again.

January 27, 2026

Very pleasant buying experience. I contacted several dealerships in the area and this one stood out from the beginning. Haley answered all of my questions promptly before I went in More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley and Rosa- the GM and SM introduced themselves too.
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Jan 29, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the great feedback. We’re glad Haley and Rosa made your experience easy and pressure-free. We appreciate the recommendation and look forward to helping you again.

January 26, 2026

This dealership was clean and had a variety of quality vehicles. The sales team was also courteous. More

by nia.thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman, Rosa
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Jan 29, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the feedback. We’re glad you enjoyed the clean facility and found our team courteous and helpful. We appreciate your support and hope to see you again.

January 24, 2026

Had an appointment and went in on a Sunday. Our Salesman Conner had a car waiting for us inside since it was raining. Took a test drive and considered different colors and options. They evaluat More

by gmjanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Mc Hugh, Greg
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Jan 26, 2026 -

Mercedes-Benz of Fayetteville responded

Thanks for the 5 stars! We're glad we could be a part of a positive and easy experience for you. Have a great day, and enjoy your car!

January 15, 2026

service was very good. Jamie does an exceptional job. His knowledge and commitment to the customer needs stand out. The sales team were very good also. More

by kerryavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Hi there! We’re so thankful for your 5-star rating. It’s always our goal to provide helpful, friendly service. We look forward to serving you again, take care!


January 14, 2026

Service was good. They took good care of me. I would recommend them and plan to continue getting both of my Mercedes (C300 & GLK350) serviced there. Only recommendatio More

by mikeatkinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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Jan 26, 2026 -

Mercedes-Benz of Fayetteville responded

Thank you for the review and for trusting us with your C300 and GLK350. We appreciate your feedback on our loaner policy—we’ll be sure to share it with our team. Thanks for recommending us!

January 11, 2026

Great Service, Dylan communicated with me every step of the way. I appreciated the transparency. More

by K Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Jan 16, 2026 -

Mercedes-Benz of Fayetteville responded

Thanks for the 5 stars! We're so happy we could be part of a positive experience for you. We’re always here if you ever need anything else! Have a great day.


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