Mercedes-Benz of Fayetteville

I love my 2017 C300. Thanks Courtney for your help. Chris in parts, was very helpful setting up my navigation chip. Brooke in service was very helpful on a replacement part. Chris in parts, was very helpful setting up my navigation chip. Brooke in service was very helpful on a replacement part. More

New Customer, excellent service. I appreciate the kind and courteous service in these very interesting COVID times. From the initial contact, to the drive, through the purchase, the e I appreciate the kind and courteous service in these very interesting COVID times. From the initial contact, to the drive, through the purchase, the experience was very positive. More

Extremely satisfied long term customer I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have dealt with the current Service Advisor, Jamie JOHNSON, on several occasions and find him to be highly knowledgeable, courteous , efficient, and very helpful. More

Curtious knowledge, superb Excellent customer service. I got exactly what I asked for. JT very helpful. Rachel was good and accurate with paperwork. No problem picking up tags. Excellent customer service. I got exactly what I asked for. JT very helpful. Rachel was good and accurate with paperwork. No problem picking up tags. More

Great service! They are on time in coming and picking up our car calling before to let us know they are on their way, the drivers are nice, polite, remember our names and situations, the service department our car calling before to let us know they are on their way, the drivers are nice, polite, remember our names and situations, the service department calls to report what they find and ask if we need anything else. And, they bring it back, serviced and cleaned up with a smile! They all make us feel like "family." More

Excellent Service from the Service Department. Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the service status. More

Superb Service I would like to thank Mercedes for their exceptional service for an unexpected visit. I was on my way to an appointment in Fayetteville from Winston-S I would like to thank Mercedes for their exceptional service for an unexpected visit. I was on my way to an appointment in Fayetteville from Winston-Salem and unfortunately, hit an unidentified object in the road. Long story short, less than 3 miles away from my destination, my air sensor came on. New and unfamiliar to the area, I was referred to Mercedes-Fayetteville. From the beginning of my conversation with John (I pray that's his name) in service to see if the appropriate tire was in stock to the very end with Dewayne ensuring that Mocha (trucks name) and I were taken care of and back on the road safely my experience was outstanding. My visit was on 15 May More

We wanted to trade our CRV to an used Mercedes , but mr nick and his managers offered us a new 250 gla with a good price We accepted and we are happy so far nick and his managers offered us a new 250 gla with a good price We accepted and we are happy so far More

As usual, wonderful overall service. It starts from point of entry to driving away. I have experienced many areas of service at MB Fayetteville and the exceptional service is consistent throughout. Three veh of entry to driving away. I have experienced many areas of service at MB Fayetteville and the exceptional service is consistent throughout. Three vehicle purchased and I have referred four new car buyers. More

Great!!!!! I had no issues. The young man I went through was great. His name is JT, all I have to say is good things. I was taken care of. I had no issues. The young man I went through was great. His name is JT, all I have to say is good things. I was taken care of. More