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Mercedes-Benz of Flemington

Flemington, NJ

4.5
1,580 Reviews

135 Highway 31

Flemington, NJ

08822

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1,580 Reviews of Mercedes-Benz of Flemington

October 16, 2019

Scheduled Maintenance for Mercedes CLA AMG 45 Recommended several additional services beyond those required or needed - example battery weak, should replace. No test data to support. Prices for More

by TTGER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jami McLaughlin
Oct 17, 2019 -

Mercedes-Benz of Flemington responded

I am sorry to hear that you are disappointed in your service visit. We told you that the battery tested weak and recommended that it be replaced, that is what the tester displays “Fail(red),weak(yellow), Pass(green)”. Your battery was in the weak category, that is why we recommended that it be replaced, we also noted that it was 5 years old. There are more tests that can be done to the battery, but they are more involved and I am not sure what more information you need. The recommended tire pressure on your vehicle should be between 29-33lbs of air in the tires, the recommended tire pressure label is on the fuel door. If you are looking at the label in the drivers door, that is the maximum tire pressure allowed by law(required by the federal government) which is probably 41lbs, you should not be running the vehicle at that pressure. If you want to stop by we will be happy to set the tire pressures back to where they should be. Thank you for your feedback. Patrick Muhler Service manager

October 16, 2019

Wonderful customer service! I would highly recommend purchasing a vehicle from Mercedes-Benz of Flemington. Brett Sandar and Brett Horlacher were so easy to work with and made m More

by J&K Ambrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Horlacher, Brett Sandar
Oct 17, 2019 -

Mercedes-Benz of Flemington responded

Wonderful! Thank you for the great review!

October 16, 2019

Great Attention and Service I've been to others Benz Dealership, and I can say that this dealership, was very professional and attentive to our needs, they have truly earned our More

by Izzy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Gerstein, Brett Horlacher
Oct 17, 2019 -

Mercedes-Benz of Flemington responded

We're so glad to hear it! Thanks, Izzy!

October 15, 2019

Great experience We are very pleased with the assistance we received at the Mercedes Benz of Flemington. Special thanks to Neil who guided us through the process. With More

by Sol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Gerstein, Brett Sandar
Oct 15, 2019 -

Mercedes-Benz of Flemington responded

Thanks for the great review! We hope to be of service again!

October 15, 2019

Poor Customer Service at Front Desk While my service with my advisor Josh was fantastic and communicated efficiently, the front desk staff left a lot to be desired. Just know you will no More

by ryanschwab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Oct 15, 2019 -

Mercedes-Benz of Flemington responded

ryanschwab, we're glad to hear Josh could provide a great experience, and we apologize for any issues encountered with other employees. We assure you customer service is our top priority. If there is anything else you'd like to discuss about your visit, please feel free to call us at (908) 788-0003 and speak to general manager Bryan Zanolini. Thank you very much for this feedback.

Oct 15, 2019 -

Mercedes-Benz of Flemington responded

Ryan I'm sorry that your experience with us wasn't satisfactory. We happy to hear that you were please with the way you were treated by Josh. We are also disappointed that you felt unwelcomed by the front desk staff. We appreciate the feedback and will continue to train our staff to achieve the highest level of performance. Please reach out to us at 908-788-0003 Attention Patrick to discuss further. Thank you for your feedback

October 15, 2019

Great experience We purchased a GLC 300 from Anthony over the weekend; we got a great car at a great price, overall a great experience, I would definitely recommend th More

by KEVINTKOHN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony, Brett Horlacher
Oct 16, 2019 -

Mercedes-Benz of Flemington responded

Thank you so much, Kevin!

October 14, 2019

Great experience!!! Best dealership -great customer service Very easy to deal with. Very helpful and showed professionalism.. would recommend the dealership.. so happy More

by JORO811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Horlacher, Bryan Zanolini, Christopher Green
October 14, 2019

Terrific service The service department led by Jami made me confident that my car was safe - tires checked and new airbags installed. I trust the the quality of the wo More

by FAY.ALF4470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami McLaughlin
Oct 15, 2019 -

Mercedes-Benz of Flemington responded

Thanks so much!

October 14, 2019

Post service visit All went well except that the car did not come back clean as the case has been in the past . I would say that the car was 80 % washed . Not what I More

by JOHN.ATANASIO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami McLaughlin
October 14, 2019

What a pleasent Surprise ! I was greeted by freindly service people and and my car was given the service I made my appointment for and done faster than I was accustomed. The ca More

by LEONARDO.1.HAMPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 15, 2019 -

Mercedes-Benz of Flemington responded

We're glad to hear you enjoyed your overall service experience with us, Leonardo. Thanks for taking time to write us a review!

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