Mercedes Benz of Fort Mitchell

First Mercedes purchase Although I bought a used car (non Merc) from Benz of Ft. Mitchell, I finally bought the real thing. It is a pleasure working with Frank Winstel, who Although I bought a used car (non Merc) from Benz of Ft. Mitchell, I finally bought the real thing. It is a pleasure working with Frank Winstel, who sold me both cars. More

The best Mercedes dealer in the Midwest! The staff were incredibly helpful and welcoming when we arrived at the dealership. We ha a very specific car we wanted to buy, which they had in stoc The staff were incredibly helpful and welcoming when we arrived at the dealership. We ha a very specific car we wanted to buy, which they had in stock. It was not ready for delivery the day we purchased the car, but Frank Winstel personally drove it 200 miles to our home to deliver it, in perfect condition! More

As always, fantastic They always have treated me as if I was part of their family. They always go out of their way to make sure have reviewed all of my concerns and alway They always have treated me as if I was part of their family. They always go out of their way to make sure have reviewed all of my concerns and always answer all my questions. If they do not know the answers to my questions they find someone who does. More

Now a happy Benz Driver! I am VERY pleased with this Mercedes Dealer and am extremely happy with my new vehicle. Frank was super helpful and was great to work with! I ended up I am VERY pleased with this Mercedes Dealer and am extremely happy with my new vehicle. Frank was super helpful and was great to work with! I ended up signing on my first visit! The vehicle was perfect for me! He made the car shopping experience an enjoyable one. I would highly recommend this dealer because of the service, vehicles, and the awesome facility! More

Happy New Mercedes Owner This was my first experience purchasing a Mercedes and I am glad I did it with Mercedes Benz of Fort Mitchell. Although my husband is pretty high mai This was my first experience purchasing a Mercedes and I am glad I did it with Mercedes Benz of Fort Mitchell. Although my husband is pretty high maintenance when it comes to purchasing a car we never felt as though we were a burden. Ken Campbell was very professional and made us feel at home. After two days of dealing with us Ken made us very happy and we left a satisfied Mercedes owner. Daniel was pretty great as well and kept a smile on my face through out the process. I would highly recommend Ken, Daniel and Mercedes Benz of Fort Mitchell. More

A very nice experience The Ft Mitchell dealership made the car buying experience pleasant. Everyone we worked with was friendly and helpful. Frank was very enjoyable to work The Ft Mitchell dealership made the car buying experience pleasant. Everyone we worked with was friendly and helpful. Frank was very enjoyable to work with. He answered all of our questions and we never felt pressured. He gave us his time and helped us select the vehicle that suited our needs. We are very pleased with our Mercedes! More

First Time Benz. I was happy to have been directed to MB of Ft Michell and work with Mike Ryba. He made the experience like nothing I expected from a car dealership. I was happy to have been directed to MB of Ft Michell and work with Mike Ryba. He made the experience like nothing I expected from a car dealership. I've always been cautious of how and when I approach a car salesman but Mike heard what I said and made it happen. He did the work and came back to me when it was done. I got the deal I wanted without a ton of negotiation so all I had to do was sign the paperwork and my car was there. I would always recommend this guy. More

Outstanding Experience With Mercedes-Benz of Fort Mitchell I've always hated buying a car--until now that is... From the moment I first talked to Jordan Moore over the phone until I left the dealershop with my I've always hated buying a car--until now that is... From the moment I first talked to Jordan Moore over the phone until I left the dealershop with my new car a week later, I knew that I had finally found a car dealership "where above and beyond come standard." That's not just a clever slogan, but the absolute truth in this case. Jordan and Eric Metz both went above and beyond to answer any and all questions I had about my new car. I worked in retail management for over thirty years and I have to say that I've never seen or experienced better or more professional customer service--from the general manager on down. I love love love my new car and my new dealership. I will never go anywhere else. Mercedes-Benz of Fort Mitchell is simply top notch on every level. I'd give them more than five stars if I could. More

Outstanding Dealership/Great Sales Staff Dealership's quality of inventory surpassed all other major dealerships online, and I checked coast to coast. I purchased a low-mileage 2014 CPO ML350 Dealership's quality of inventory surpassed all other major dealerships online, and I checked coast to coast. I purchased a low-mileage 2014 CPO ML350 (literally like new!) from MB of Fort Mitchel and traded in a similar 2009 model. My sales rep, Frank Winstel, did an superbly outstanding job working with me throughout the entire process, from my very first call to MBFM, right through to long distance shipment and delivery of my vehicle. This is my 8th Mercedes Benz purchase and 4th dealership, and it was by far the best buyer experience I've had anywhere; even surpassed in-person purchases as far as ease of making the deal and the communication and support provided by my salesman. I never even travelled to MBFM; I live 7 hours away, but I felt as if I were their most important customer. Next time I have to replace one of my cars, MBFM will be my very first stop online or over the phone directly to Frank. More

Quick Sales Process / No Runaround I stopped by the dealership, explained to Frank the type of car and features I was looking for and he delivered within a few days. An extremely profe I stopped by the dealership, explained to Frank the type of car and features I was looking for and he delivered within a few days. An extremely professional experience. I would definitely go back to purchase my future cars at this dealership. Quick, easy and nobody wasted my time - Totally hassle free! More