Mercedes Benz of Fort Mitchell

This is the very first time ever to leave a review online for a service i received, i have no other way to recognize the team other than doing it this way. I would like to express my appreciation to the Merc for a service i received, i have no other way to recognize the team other than doing it this way. I would like to express my appreciation to the Mercedes Benz of Fort Mitchel KY Team. I was looking for a car and contacted many dealerships, i reached out online to Mercedes Benz of Fort Mitchel, Tyler Grefer picked up my request and went above and beyond to help me. Tyler was very genuine and very willing to help, he went over my questions in detail and very quick in responding to my messages. Even though i wasn't at the dealership and haven't seen the car that i am interested in, Tyler sent me pictures of the vehicle and made sure that i understand the ins and outs of the financing process and the application process. Tyler is very knowledgeable and i made the decision to purchase the car because i felt it was the right thing to do and felt comfortable dealing with Tyler over the phone. After the purchase was complete, the team introduced me to Zac Hemsath who is the product specialist, Zac was very knowledgeable and made sure i understand how the vehicle operate and went over internal options, systems and how things work with me. On the other hand Patrick in finance went over papers and contracts in detail to make sure i understand what i am signing for, Patrick was able to get me a very competitive interest rate that met and exceeded my expectation without me asking for it. Very Genuine team and they put their customers first, unlike many other dealers that focus on the selling price and sell cars for a price that is higher than the sticker price. The team is very knowledgeable and their prices with all honesty better than many other dealers in our KY/OH Region and they don't loose customers over the price. Thank you to the Mercedes Benz of Fort Mitchel Team, you folks have made my experience easy and comfortable. The whole process didn't take more than hour and i am happy with the Mercedes I purchased. More

Tyler Grefer is so patient, helpful, knowledgeable, and understanding. WORK WITH HIM FOR ALL YOUR MB NEEDS! I purchased by brand new SUV from TYLER and Mercedes-benz crew at Fort Mitchell and I am so GRE understanding. WORK WITH HIM FOR ALL YOUR MB NEEDS! I purchased by brand new SUV from TYLER and Mercedes-benz crew at Fort Mitchell and I am so GREATFUL I found them. Tyler and Pat were extremely compassionate and flexible with me. Best vehicle buying experience…ever. TYLER THANK YOU SOOOO MUCH! More

Noah Smith made sure my experience was effortless and painless. He was both extremely friendly and informed answering all of the questions I had. I wouldn’t go anywhere else to buy a Mercedes, thanks Noa painless. He was both extremely friendly and informed answering all of the questions I had. I wouldn’t go anywhere else to buy a Mercedes, thanks Noah! More

Alec was amazing. The whole experience was smooth and first class. I highly recommend. Very happy. The whole experience was smooth and first class. I highly recommend. Very happy. More

Excellent service excellent company excellent sales staff excellent nail salon excellent snack bar everything was excellent excellent nail salon excellent snack bar everything was excellent More

over the last year and a half we have worked with "Sprinter Dan" to buy 4 different vehicles. Dan has always been very responsive he has helped us find what we needed and help order the special vehic "Sprinter Dan" to buy 4 different vehicles. Dan has always been very responsive he has helped us find what we needed and help order the special vehicles when what we wanted was not currently available. We drive from Dayton ohio to deal with Dan and Mercedes Benz of Fort Mitchell passing serval other MB dealerships because of this outstanding service. We even use them for all of our maintenance needs as their service department is top notch. they have been honest and upfront with us about the services we needed as well as one time said you are still not due for service yet so we do not want to take your money and perform service that is not due yet. We have referred other and they have expressed very similar experiences working with "Sprinter Dan" and some are making the drive from PA and MD. I highly recommend working with this dealership More

Thanks to Noah Lykins I feel confident in using the features of my 2022 GLC 300. He was very patient and took time to make sure I understood everything. Thanks Noah! features of my 2022 GLC 300. He was very patient and took time to make sure I understood everything. Thanks Noah! More

We worked with Dan Tilley and couldn't have had a better experience! We had a relatively urgent need to seat more than a minivan could hold and on a whim, called Mercedes Benz of Fort Mitchell. They had a experience! We had a relatively urgent need to seat more than a minivan could hold and on a whim, called Mercedes Benz of Fort Mitchell. They had a Sprinter that would work and were patient with us for about a week while we got the financing finalized. The vehicle had a leak the very first weekend after purchasing and they made good on the offer to come pick it up to have it repaired. It felt like we were in the currently crazy housing market in trying to find a vehicle, but Dan made the effort more than tolerable. I expect us to send any business we can their way. More

Noah Lykins is extremely knowledgeable about the vehicle and its capabilities. He delivered great information and it's safe to say there's extensive items to cover when it comes to a new Mercedes. He exhibi and its capabilities. He delivered great information and it's safe to say there's extensive items to cover when it comes to a new Mercedes. He exhibits professional and patience when showing all the features. Noah is a valuable resource for the customer and the dealership. I am almost sure that I will have the need to speak to him again. More