Mercedes Benz of Fort Mitchell

I had a great experience with wonderful customer service! I will be using them for all my future needs! I will be using them for all my future needs! More

It was amazing. Dan is the best. Very good costumer It was amazing. Dan is the best. Very good costumer service. Highly recommend. Great dealership. It was amazing. Dan is the best. Very good costumer service. Highly recommend. Great dealership. More

The easiest, no hassle vehicle purchases that I‘ve made. No stress, no pressure. The dealership had a good selection of vehicles. Everything they promised was done. A pleasure doing business with. No stress, no pressure. The dealership had a good selection of vehicles. Everything they promised was done. A pleasure doing business with. More

randon Cogozzo has been been the best salesperson we’ve ever dealt with. Always available, knows the product, and the best deals we could find. We’ve bought a total of 4 Mercedes-Benz’s since 2018 from Me ever dealt with. Always available, knows the product, and the best deals we could find. We’ve bought a total of 4 Mercedes-Benz’s since 2018 from Mercedes-Benz of Fort Mitchell. That wouldn’t be a big deal but, we live 500 miles away in Pennsylvania. The service department is so good thanks to Shaun Brown and Mike Ronnebaum we drive 500 miles for service once a year and make a trip out of it. We won’t go anywhere else. Don Paparella, has created a culture that is second to none. Brad Westfall and Paul Kohlman are always willing to jump in anytime. This is by far the best dealership experience we’ve ever had. All the other dealer need to take notes. We can’t even think about going anywhere else!!!! More

Tyler Green at the Fort Mitchell Mercedes Benz Dealership goes above and beyond what a sales person should offer as service. I purchased a 2015 Jaguar F-Type R from Tyler over the internet and Tyler was avai goes above and beyond what a sales person should offer as service. I purchased a 2015 Jaguar F-Type R from Tyler over the internet and Tyler was available at a moments notice to answer all of my questions and concerns, even going as far as putting Tyler was a complete professional throughout the whole process. He was more than willing to take the car and get tinted for me and shipping arrangements was simple and shipped in an enclosed trailer. I cant say any more on how please I am with my purchase from Fort Mitchel Mercedes Benz dealership and THANK YOU again Tyler for EVERYTHING. Kenwyn More

This dealership was absolutely abysmal. Between the condescending treatment to the way they try to lowball trade-ins. They were blatantly dishonest and when I posted the dealer review on Google, the Ge condescending treatment to the way they try to lowball trade-ins. They were blatantly dishonest and when I posted the dealer review on Google, the General Manager publicly accused me of asking them to commit Tax Fraud! Now, being an active duty military member from out of state, my home state does not charge sales tax since I am serving outside the state (in Ohio it’s called the CM Exemption). Reading the comments and reviews on Google, clearly the General Manager is extremely rude and also very condescending. I put a call into Wyler and am awaiting follow-up from a lady named Gina. I also plan to follow up with an attorney regarding libel laws after being publicly accused of illegal activity. Avoid this dealership at all costs. More

I was looking for a 2020 Mercedes SLC 300. Very hard to find right now, but MB of FM had one. I made contact with Todd Henson in their sales group. He’s a great guy and a square shooter. They gave me a fai find right now, but MB of FM had one. I made contact with Todd Henson in their sales group. He’s a great guy and a square shooter. They gave me a fair price on my trade and the car is beautiful. I drove 270 miles from South Bend, In to make the deal and would do it again in a heartbeat. More

Do not take your car here if you don’t want to spend more than you need. I’ve taken my cars here exactly 4 times and each time they magically find some expensive part that “absolutely needs to be replaced im than you need. I’ve taken my cars here exactly 4 times and each time they magically find some expensive part that “absolutely needs to be replaced immediately.“ My most recent endeavor with them will be my last when I took my care in for a BTMS sensor light coming on telling me that my tire pressure sensor was misreading and they told me I didn’t have BTMS sensors installed in my rims because I have aftermarket rims on my C300. I then showed them the receipt of my BTMS sensors being installed and their response was “we can’t clear your message because you don’t have BTMS sensors.” The message in my car changed to “BTMS sensors not installed”, which I had never seen before bringing it in so either they removed my BTMS sensors or they didn’t reconnect them. I had asked to change my tires over from my winter to my summer tires and the very next day, one of my tires went flat. I took it to Tire Discounters and they said it looks like it was improperly installed. In conclusion, upon taking my car here, I received an oil change, was lied to about my BTMS sensors being installed and not being able to clear the message I brought it in originally for, given an improperly installed tire and charged over $1,000. They will smile at you and greet you with tremendous professionalism then rob you blind Absolutely would not recommend taking your vehicle here for maintenance. More

Jeremy Agbomi was amazing to work with! He was extremely courteous, knowledgeable, professional and most importantly cared about me as the consumer. Jeremy was never “pushy” or impatient throughout my buyin courteous, knowledgeable, professional and most importantly cared about me as the consumer. Jeremy was never “pushy” or impatient throughout my buying process. He answered all of my questions in a timely manner and helped wrap up our deal, also in a very timely manner. A+ from start to finish. I will definitely be in contact with Jeremy for a future vehicle purchase. Thank you Jeremy and Mercedes-Benz of Fort Mitchell for stellar service! More

This specifically for Clay at MbFM. My first out of state and remote purchase for an2021 e63s and Clay was awesome. Honest and reliable and more importantly worked to bring solutions even in the face of a to and remote purchase for an2021 e63s and Clay was awesome. Honest and reliable and more importantly worked to bring solutions even in the face of a tough ask. Super highly recommend this dealership and Clay as their specialist! More