Mercedes-Benz of Gainesville

Wonderful service, very friendly Loved working with this dealership and with Angie. Not high pressure - wanted to find what was right for us. Everyone we encountered was friendly and Loved working with this dealership and with Angie. Not high pressure - wanted to find what was right for us. Everyone we encountered was friendly and helpful! Felt like we were part of a family (even got hugs from Angie!). More

Professionalism with a smile We went to a few dealerships and shopped around before we decided to see what Mercedes-Benz had to offer. Angela listened to our needs and primary pu We went to a few dealerships and shopped around before we decided to see what Mercedes-Benz had to offer. Angela listened to our needs and primary purpose for a vehicle. She then made suggestions that were practical and geared towards our specific needs and expectations. Angela helped us weigh the pros and cons of a few models, their options and guided us towards our purchase. Her warmth, honesty and professionalism made the entire process a great pleasure. The Mercedes-Benz name and reputation will attract customers into its showroom; however, people like Angela, are the ones that will make those customers more inclined to return in the future and recommend to others the Mercedes brand. More

Angela Monroe is the best. I bought my car at Mercedes Benz of Gainesville. Angela Monroe was great in getting me the car I wanted. She's very down to earth. I won't buy from an I bought my car at Mercedes Benz of Gainesville. Angela Monroe was great in getting me the car I wanted. She's very down to earth. I won't buy from anyone but Angela Monroe. I highly recommend using Angela for your next vehicle purche. More

Vehicle purchase Angela made buying a vehicle an enjoyable experience. I will recommend her to anyone buying a car. It was not complicated & I’m very excited about my Angela made buying a vehicle an enjoyable experience. I will recommend her to anyone buying a car. It was not complicated & I’m very excited about my purchase. Thank you, I really appreciate her help. More

Angela Davis Monroe My second time buying a car from Mercedes Benz of Gainesville and won’t go anywhere else. The kowlegde Angela has and the customers service I’ve reci My second time buying a car from Mercedes Benz of Gainesville and won’t go anywhere else. The kowlegde Angela has and the customers service I’ve recieved is a 12. Highly recommend this place! More

Awesome service Bin knows everything about each car in the inventory. He has very warm smiles and his kindness made me very comfortable. I have been telling my friend Bin knows everything about each car in the inventory. He has very warm smiles and his kindness made me very comfortable. I have been telling my friends about his great service. Highly recommended, More

Purchase experience I Went on line last Sunday afternoon and came across a 2015 GLA with very low mileage and a reasonable retail listing price. I made a call to see if i I Went on line last Sunday afternoon and came across a 2015 GLA with very low mileage and a reasonable retail listing price. I made a call to see if it was still available. I spoke to Erik Peebles who eventually assisted me with all my questions and concerns about the car. He followed up on Monday as promised. After some haggling over my vehicle we came to some terms Tuesday evening. Then I got cold feet Wednesday and started to back out. Erik stuck with me even on his day off personal time. By Thursday we had a deal, mind you I live two plus hours away from Gainsville, so I had never saw or drove the car in person, mind you I live two plus hours away from Gainsville, so I had never seen or driven the car. I drove down wondering if I still wanted to do this deal. But the whole crew from the GM, to Gary in Finance to Morgan in F & I and of course Erik, all were very helpful and reassuring that I had come to the right place. It took a while to complete all the processes since I had not been there nor had they seen my vehicle trade. But we got everything worked out and me on the road in good time. By the way the car handled beautifully in traffic through "Stark" and when I hit those afternoon downpours on I-95. Note: They Have an incredible facility, treat everyone professionally, respectfully, and most courteously. It was a great experience overall. Thank you guys from Bill on St Simons Island, GA. Oh yes, Go Gamecocks! Sorry guys I am a Spurrier fan but not a big Gator... SEC! More

Great purchase! Excellent deal! Bin is a very capable, honest and friendly salesman. The dealership has a big selection even for little Gainesville. Buy from Bin. Tha Excellent deal! Bin is a very capable, honest and friendly salesman. The dealership has a big selection even for little Gainesville. Buy from Bin. Thank you! More

Best Staff Our sales person, Bin, was outstanding. My wife contacted the dealership by phone, we live in Tallahassee 5 hours away, Over a couple of months Bin w Our sales person, Bin, was outstanding. My wife contacted the dealership by phone, we live in Tallahassee 5 hours away, Over a couple of months Bin worked to find us a Smart car to meet the specifications we wanted. On our second trip to Gainesville they showed us an electric which we fell in love with. We had not intended to purchase that day. We wanted to hold out for a convertible but we could not pass up the deal they offered us. We came back 3 days later to pick it us. Everything was ready when we got there. Wonderful people. More

Service Splendor Dillon Hastie has been my service rep for 6 years. His knowledge, people skills, genuine concerns for your car problems, attentiveness, and making acc Dillon Hastie has been my service rep for 6 years. His knowledge, people skills, genuine concerns for your car problems, attentiveness, and making accommodations for your convenience and satisfaction has been paramount and appreciated. His kindness, expertise, and willing to go above board are qualities which makes him an exemplary employee; I'm always in great "hands" with Dillon Hastie More