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Mercedes-Benz of Georgetown
Georgetown, TX
1,178 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you.
We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch.
As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs.
Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,178 reviews
February 19, 2026
Staff was great and very professional from start to finish, Osmary was on top of it as well as everyone involved. finish, Osmary was on top of it as well as everyone involved. More
by sami_8773
Employees Worked With
February 19, 2026
Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More
by whittlinger.terri
February 16, 2026
I recently entered into another lease agreement with Mercedes-Benz, and the entire experience was exceptional. The process was smooth, professional, and exceeded my expectations. Mercedes-Benz, and the entire experience was exceptional. The process was smooth, professional, and exceeded my expectations. More
by Lb315.lb
February 15, 2026
I was told that they would pick up my car in austin and provide service and I did sign all the documents including the one that said I would have the liability along with providing used gas or be charged. provide service and I did sign all the documents including the one that said I would have the liability along with providing used gas or be charged. They could not deliver on their promise to return my card so i had to go pick it up and I told the service rep(Grant) that I put gas in the car to cover gas used.He sold me he would not charge me. Lots of non performance for service promised. Then they charged me 15.98 for gas which I refuse to pay. I will change dealerships and next car purchase will be somewhere else. More
by chuck
Employees Worked With
grant
February 14, 2026
Service department is horrible. I have a $150k Mercedes, under warranty that has been in numerous times. I have had to fight them over what is covered under warranty. The most recen I have a $150k Mercedes, under warranty that has been in numerous times. I have had to fight them over what is covered under warranty. The most recent case, they charged me $1300 just to diagnose the problem. They take weeks to fix the problem and I still ended up with a $3000 bill to fix 2 leaks, and the car was in the shop last time for another leak. You can forget escalating to Mercedes executives as they are the least responsive customer service group I have ever encountered. Save yourself the headaches…..buy another brand somewhere else! More
by Mdftx1
Employees Worked With
Jordan
February 14, 2026
Arrived for service A today. My service Rep, Kayle was wonderful. She explained the process and options for the service. I waited for work to be done. Work was completed in the t My service Rep, Kayle was wonderful. She explained the process and options for the service. I waited for work to be done. Work was completed in the time she told me!! Awesome service Rep. Very satisfied with the work!! More
by wesley.daniels1845
Employees Worked With
Kayle
February 11, 2026
You have to go far these days to find a dealer that you can trust to repair your car. Not just parts changers. The dealer made sure my vehicle was in top notch working order before they released it to me. can trust to repair your car. Not just parts changers. The dealer made sure my vehicle was in top notch working order before they released it to me. If your vehicle is under warranty I would give these folks a try. More
by Jake
Employees Worked With
Tom Service Advisor
February 08, 2026
Appreciate his professionalism and customer service that helped me decide on the best vehicle to purchase. Thanks for a job well done! helped me decide on the best vehicle to purchase. Thanks for a job well done! More
by Rebecca
February 04, 2026
Sprinter team is doing a great job. The techs and service writers know their jobs and are always ready to accommodate the customer's needs. The techs and service writers know their jobs and are always ready to accommodate the customer's needs. More
by jwmerlo
Employees Worked With
Sprinter team
February 03, 2026
I had an outstanding experience working with Charles at Mercedes-Benz while purchasing my GLS 450. From start to finish, he went above and beyond to help me find the exact vehicle I was looking for, with e Mercedes-Benz while purchasing my GLS 450. From start to finish, he went above and beyond to help me find the exact vehicle I was looking for, with every feature on my wish list. What really stood out was his patience and dedication. I asked a lot of questions and reached out more times than I can count, and not once did he seem annoyed or rushed. Charles never tried to settle for “close enough", he was committed to getting it right, and it showed. If you’re looking for someone who truly listens, is incredibly knowledgeable, and genuinely cares about making sure you’re happy with your purchase, I highly recommend asking for Charles. He made the entire process smooth and stress free. More
by Missgreely
Employees Worked With
