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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
637 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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637 Reviews of Mercedes-Benz of Georgetown - Service Center
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July 04, 2025
I recently had my vehicle serviced at this Mercedes dealership. The mechanics showed great attention to detail, and the service advisor was friendly and easy to work with. Overall, the experience was f dealership. The mechanics showed great attention to detail, and the service advisor was friendly and easy to work with. Overall, the experience was fine, professional and straightforward. That said, it didn’t feel like the premium “Mercedes-Benz experience” that one might expect from a luxury brand. After leaving my car there for a few days, it was returned to me without being washed or cleaned, which was a bit disappointing. Small touches like that usually help set luxury dealerships apart, and in this case, it felt more like a standard visit to any local mechanic shop. Nothing major to complain about, but also nothing that truly stood out. Just average. More
by Vickie
Employees Worked With
Drew
July 03, 2025
Drew was excellent! This was a warranty service visit and they accommodated my last minute request for tire service. I was in and out in 2 hours. They took care of the w This was a warranty service visit and they accommodated my last minute request for tire service. I was in and out in 2 hours. They took care of the warranty claim for me and provided a complimentary car wash. Great service! More
by meeceeg
Employees Worked With
Drew
July 03, 2025
The Staff Are Very Helpful and The Dealership is stunning! love it there to see all the cool new cars! stunning! love it there to see all the cool new cars! More
by alexisanton
June 27, 2025
The service was very good. They provided Uber ride to my home and back to pick up my. Every thing was communicated very well. The service was done promptly They provided Uber ride to my home and back to pick up my. Every thing was communicated very well. The service was done promptly More
by hannah123
Employees Worked With
Adam De Leon
June 24, 2025
Kayle is always great. Very professional and hardworking service advisor; really makes the experience worth the long drive. Very professional and hardworking service advisor; really makes the experience worth the long drive. More
by RALOSR
Employees Worked With
Kayle, Service advisor, Service Department
June 24, 2025
Service advisor Fred was great! Very knowledgeable, great communication, & excellent customer service. Valet staff, loaner car staff, & the techs (Alex) that worked on my AMG all di Very knowledgeable, great communication, & excellent customer service. Valet staff, loaner car staff, & the techs (Alex) that worked on my AMG all did great work. Highly recommend this service department! More
by Amgry_63
Employees Worked With
Fred Mathis, Alex (tech), loaner car staff, valet staff.
June 23, 2025
My customer service representative, Kayle La Pagé, was extraordinary. Professional, knowledgeable and efficient- among other positive qualities. She was a delight to do business with. All of the other rep extraordinary. Professional, knowledgeable and efficient- among other positive qualities. She was a delight to do business with. All of the other representatives at Mercedes Georgetown were exceptional as well. More
by suesquatch
Employees Worked With
Kayle La Page
