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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
622 Reviews

622 Reviews of Mercedes-Benz of Georgetown - Service Center

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May 25, 2025

Thank you for everything you did today and also for the plan you gave me to follow after the inspection. Thank you for giving me the confidence to trust you. More

by soochai766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Dozer
May 27, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

We liked them,they take care of our car service very well. Dealers are very cordially and courteous. More

by nagamani52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, in service department
May 27, 2025 -

Mercedes-Benz of Georgetown responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Very responsive, respectful and knowledgeable and got the car serviced quickly. My service advisor, Tom, was very quick to respond and accommodating More

by jeanette.bland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
May 26, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found Tom to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

Tom, the auto service department is a great employee 🥰 fast Service and very nice thank you! More

by georgewali25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 23, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

service advisor Jared was awesome . the whole process was very smooth. they provided us with a nice loaner car as well . More

by ergunsuerkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jared
May 23, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Kayle is such a helpful advisor. Always friendly and informative! The work and attention to detail exceed expectations. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Lapage
May 20, 2025 -

Mercedes-Benz of Georgetown responded

Hi Anita, we're happy to hear you had such a positive experience with Kayle! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Always friendly, professional and knowledgeable. Work is reliable and efficient. I wouldn't go anywhere else! More

by Gerrytucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
May 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

I had my Sprinter serviced at the Mercedes dealer. The service was excellent - great communications and transparency, and they provided free Uber service. No friction. More

by SCDowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Great service from Jay and the entire service team. Worked to keep me updated with a difficult situation at best. More

by geagle20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

They were professional and respectful. Their explanations were understandable and clear. I prefer this dealer to the other one in our region. More

by bobbrain64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Confidential
May 12, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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