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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
637 Reviews
Call Service Center (512) 930-6150

637 Reviews of Mercedes-Benz of Georgetown - Service Center

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June 20, 2025

On time as promised. Very professional and polite. Thanks for the great experience to Adam. More

by mishrashantanu
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 23, 2025 -

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Adam here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

It is a very clean facility. The service representative, Mr. Joshua, is friendly, professional, and knowledgeable. My two Mercedes vehicles will definitely be back. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 21, 2025 -

Mercedes-Benz of Georgetown responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you have any further questions, please don't hesitate to reach out!

June 15, 2025

Great service and great communication. Overall a great experience and the staff was very helpful. More

by Sunil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Report | Print
Jun 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi Sunil, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2025

Beautiful facility with exceptional staff and great service. Awesome experience! I will definitely go back More

by kechetebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 17, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

Friendly and knowledgeable service. They kept me updated daily on my car service, much appreciated. Thanks! More

by sylmmoore29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas (Tom)
Report | Print
Jun 15, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

Friendly and helpful service advicers, good service of vehicle. Reliable and prompt service from experienced knowledgeable people More

by Smalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2025

Incredible service from Sprinter department. Great communication and van repairs were completed ahead of schedule. More

by J F P Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
Report | Print
Jun 15, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

Professional, attentive, accommodating and extremely efficient. Simply everything you want from a luxury dealership. Ask for Thomas if you can. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 10, 2025 -

Mercedes-Benz of Georgetown responded

Hello Jeff, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

This has been a great dealer in the past. But my last 2 maintenance services have had problems. Both times car sat here waiting on something, and then the work never got done. The last time i More

by michael.espe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarod
Report | Print
Jun 12, 2025 -

Mercedes-Benz of Georgetown responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pace Bixler General Manager - Mercedes-Benz of Georgetown pbixler@Group1Auto.com

May 31, 2025

Smooth service experience. Effective Communication. Detailed multi-point vehicle inspection report. Good customer service experience. More

by dersoyohannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jun 01, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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