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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
657 Reviews

657 Reviews of Mercedes-Benz of Georgetown - Service Center

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July 17, 2025

Service Consultant Adam De Leon took care of my GLC 300 today, and made me feel like a valued customer. I will not hesitate contacting Adam again anytime I need service for my car. More

by GarySRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Jul 19, 2025 -

Mercedes-Benz of Georgetown responded

Hi, it's experiences like yours that really keep us motivated!  If you have any further questions, please give us a call. We're always happy to help

Jul 19, 2025 -

GarySRose responded

Happy to share a great experience when it happens. Adam De Leon knows how to balance dedication to work with compassion and empathy for customers.

July 16, 2025

Excellent service, did what we agreed to . Very price competitive and Kayla communication was great ! More

by jddaniel77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jul 17, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

Absolutely the best service! Everyone was incredibly kind, professional, and went above and beyond to help me. They made sure I was taken care of every step of the way. I truly a More

by juliajoohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 19, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

I really appreciated how smoothly my first service went. My service advisor, Heather, was very helpful getting my service set up. I was in the waiting room for just enough time to get a cup of coffee when H More

by rrharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather in Service Department
Jul 16, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 14, 2025

As always they were polite, efficient and prompt They also kept me apprised of the problems and progress. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 16, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 13, 2025

Service consultant Tom Ballou did a good job on my Mercedes Benz C230 kcompressor he explain to me what I need to do next time and advise me on my maintenance I would like to keep him as my service co More

by rledet58@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ballou
Jul 15, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

This time I had a great experience with the service department. Robert Diaz made the process so smooth. Hayden also communicated very well through everything. Thanks guys!!! More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz (Sprinter service)
Jul 13, 2025 -

Mercedes-Benz of Georgetown responded

Hello Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

i had to bring my car here for a headlamp unit replacement and it stayed there for over a month due to a difficult battle with my insurance provider. nonetheless, my service advisor and the dealer More

by anthonyessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Mercedes-Benz of Georgetown responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 07, 2025

The dealership is great they have a great atmosphere and the snacks are very nice. More

by Tarsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Mercedes-Benz of Georgetown responded

Hi Tarsha, thank you so much for your kind words! We strive to create a welcoming atmosphere for all of our customers, and we're thrilled to hear that you enjoyed our snacks. We hope to see you again soon!

July 05, 2025

Excellent service and knowledge. Easy and quick to make appointments. Friendly staff wi th comfortable wait area More

by nelco14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 07, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

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