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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
688 Reviews

688 Reviews of Mercedes-Benz of Georgetown - Service Center

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August 30, 2025

Provided timely updates and I liked the video feature where they show you exactly what’s wrong with the car. More

by Eriojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden - 5 stars
Sep 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi Eriojas, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 28, 2025

Professionalism at it's best. No waiting, in and out. Had a loaner, everything was on file, quick processing. Check out was a breeze. Mercedes Benz of Georgetown is the only place More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod, Service
Aug 30, 2025 -

Mercedes-Benz of Georgetown responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 28, 2025

Made service appointment easily. My regular service advisor, Adam, was, as usual, friendly and on the ball. Car was ready when promised, and they hand washed it because it has matt More

by susan c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam De Leon
Sep 01, 2025 -

Mercedes-Benz of Georgetown responded

Hello Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you have any further questions, please don't hesitate to reach out!

August 28, 2025

The people at the Mercedes Benz Georgetown are courteous, friendly and capable. The service has been terrific More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Sep 01, 2025 -

Mercedes-Benz of Georgetown responded

Hi Pete, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 26, 2025

Sprinter service was great. My sprinter needed all major systems checked and serviced. The service manager and technician gave me a detailed plan from battery to brakes and we More

by Iwbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 28, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

From sales to finance to service I’ve always loved their professionalism and the way they keep you updated along the way. More

by dfuller225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2025

Courteous. Knowledgeable. Quick, but thorough. Great technology, for instance, received a report on my car by driving into the bay. The report provided me with More

by Magdalena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Aug 24, 2025 -

Mercedes-Benz of Georgetown responded

Hi Magdalena, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 20, 2025

My service advisor was professional, Knowledgeable as well as very customer oriented. The service was performed in a time efficient matter. One of my best service experiences .I would highly refer thi More

by Willis_barnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ballou
Aug 24, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 19, 2025

They quickly diagnosed and found the problem. They repaired it just as quickly. Incredible staff. Excellent service. In general, I love this service for its competent approach and love for people More

by a.berevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ballou
Aug 22, 2025 -

Mercedes-Benz of Georgetown responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Great service and excellent work. Josh was very knowledgeable and exhibited excellent customer service. Good job. More

by ardisgolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 22, 2025 -

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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