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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
603 Reviews
Call Service Center (512) 930-6150

603 Reviews of Mercedes-Benz of Georgetown - Service Center

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April 08, 2024

Alia got us in the same morning we called, she made everything very easy today, More

by lkhejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia
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Apr 10, 2024 -

Mercedes-Benz of Georgetown responded

That's great to hear! Alia seems to have provided excellent service by accommodating your request and making your visit easy and smooth. Thank you for choosing us!

March 31, 2024

Georgetown service is the best. Aaron is amazing to work with and always handles our fleet vans wonderfully! More

by ashleyrayford91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
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March 30, 2024

My service worker Kyle was excellent and very helpful and knowledgeable. I was very satisfied. More

by desperateworshipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle he was excellent!!
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Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Kyle provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 30, 2024

A well run dealership and very efficient, but car wash needs improvement. Great customer service . More

by tma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was excellent!
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Apr 02, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Best Service in Texas. Always service our fleet with Mercedes of GT Aaron was great to work with. More

by LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
Report | Print
Apr 04, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had the best experience and that Aaron provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Irlane is a great service tech. She is professional and gave excellent customer service. Avod Mercedes of Austin on Airport Blvd at all costs! Worth the 25 min drive! More

by jlrwilliams@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
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Apr 04, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Irlane provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

My service advisor is awesome. Get everything issue with my vehicle resolved in a timely manner. More

by sakpan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Miss Osmary is an excellent employee, she guides you well, she treats you as part of the family, she is very professional. God allow and they always have her as an employee because I have never seen suc More

by dejesusanag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

That's wonderful to hear about Miss Osmary's excellent service! She made a positive impact on your experience at the dealership. If there's anything else you'd like to share or if you have any other feedback, feel free to let us know. We're here to help!

March 26, 2024

Kyle in the service department is awesome! He made sure my car’s issues were fixed in a prompt and timely manner, keeping me informed along the way. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Kyle provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 22, 2024

Great service at Mercedes Georgetown, Emily is amazing, she follows up daily when they service my car. She is super professional and really cares about the customer. More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Mar 27, 2024 -

Mercedes-Benz of Georgetown responded

That's wonderful to hear! We're thrilled that you had a great service experience at Mercedes-Benz of Georgetown and that Emily provided such amazing, professional, and caring service. We'll be sure to pass along your appreciation to Emily. We appreciate your business and look forward to serving you again!

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