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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
689 Reviews

689 Reviews of Mercedes-Benz of Georgetown - Service Center

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August 19, 2025

Great service and excellent work. Josh was very knowledgeable and exhibited excellent customer service. Good job. More

by ardisgolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 22, 2025 -

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 18, 2025

We were able to schedule our service quickly aligned with our schedule. I took the car in for A Service and the staff was polite and professional providing me with quick service. Jarrod was an outstanding More

by Bryan Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Aug 19, 2025 -

Mercedes-Benz of Georgetown responded

Hi Bryan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2025

My service facilitator was extremely professional, friendly and courteous. He was attentive throughout the service. More

by sharon.deloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Aug 21, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Thank you again, and have a fantastic day!

August 17, 2025

There was no wait for service or my rental car. . My service rep, Dustin communicated well and put in a lot of effort to take care of the repairs that I needed. More

by Don.dungan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 18, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with Dustin! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

I have had bad experiences at this dealership previously. This time I found them to be very professional and efficient, which is what I expect from a Mercedes dealership. All aspects of the service was handl More

by Tbabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 18, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 15, 2025

Charles was the best sales person to work with. He answered all our questions and made our purchase very easy at a price we could afford! More

by mlarson1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Excellent customer service and always keeping continues updates on the status of my vehicle. This is a place I will always recommended to other. More

by wilbertexfordjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

August 07, 2025

Great service! Was fast and very thorough! Professional and friendly service advisors! Great and helpful service! More

by Stephaniecorr91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Drew, Lily
Aug 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2025

Good afternoon, Like always you guys run a smooth business. I have no recommendation to improve. I just want to add that Jay Derkacz is very professional, knowledgeable and friendly person. He’s very More

by VSOTOIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

The dealership is clean and the employees are professional and friendly. As a handicapped customer, I've yet to open a door at MB of Georgetown. The service department is exceptional. More

by daytonfsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod, Frederick
Aug 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.