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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
609 Reviews

609 Reviews of Mercedes-Benz of Georgetown - Service Center

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April 14, 2025

Good tune-up. However, I found it abnormal that a wheel alignment was recommended when that was just performed 3 months ago…. Not sure history was actually chec More

by S&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your feedback and understand any frustration this may have caused. If there is anything we can do, please do not hesitate to reach out to us. General Manager cchiv@group1auto.com

April 12, 2025

Great staff that are courteous and polite. Outstanding spacious waiting area and with refreshments. Appointment’s are easy to schedule and they operate on a timely schedule. More

by ubuiblinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Daniel
Apr 14, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 11, 2025

Yet again, flawless scheduled maintenance by Drew and the team at MBGT. I used to take my cars to Luxury Auto Works (Never Again) Thanks for always making my Little Lucy run smoothly! More

by Diamonddeelagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Apr 14, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

Excellent service. They are not only professional but also friendly. Honest and reliable. Their office is clean and comfortable. More

by Kevins341229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle LaPage 5 stars
Apr 11, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Georgetown!

April 07, 2025

From out of town & had flat tire Sunday. Dealership closed. Arrived early mon morning w/o appointment & service was outstanding. Service Consultant Adam De Leon arranged for Uber for my wife More

by Horton.Delbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam DeLeon
Apr 11, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

Love the valet service! Jay ore service technician was prompted and kept us informed through the full service process. More

by Gr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Apr 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

Quick, Precise and Excellent service. No time wasted . The Service advisor and Technicians were very professional. More

by Elias Kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Drew helped so that my extended warranty covered the repair. They are always respectful and professional. They gave me an awesome service i would definitely recommend them More

by mireyamv23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Apr 08, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

April 03, 2025

Jay gave us excellent personalized attention. He explained everything to us clearly. Would go back More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Georgetown responded

Hi Jenny, thanks for your praise and kind comments about Jay. We hope you have a great day!

April 03, 2025

Timely and very attentive staff. The girl, Kayle with service was very helpful and informative. Thanks! More

by dhbutts989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Apr 07, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thanks for your praise and kind comments about Kayle. Please don't hesitate to reach out if there's anything additional we can do for you.