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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
622 Reviews
Call Service Center (512) 930-6150

622 Reviews of Mercedes-Benz of Georgetown - Service Center

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January 19, 2024

My customer representative was very helpful and knowledgeable. Her positive attitude made my day. Please thank he for me. More

by asey301900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Reicherts
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Jan 23, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Everything has been good except that arrangement of loaner has to be fixed. I had to reschedule couple of times as they were short of loaner vehicles More

by venkateshreddy.burgula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Report | Print
Jan 25, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the loaner arrangement. We appreciate your patience and understanding. Your input is valuable, and we will work to address and improve the availability of loaner vehicles to ensure a smoother experience in the future. We're committed to providing the best service possible.

January 18, 2024

When I go to this service center, I always choose Jarrod , he is the one who did a perfect job as always, I feel pretty comfort to fix the problems with my car, he’s always being very patient and kind to cu More

by Yi Miao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Georgetown responded

We're pleased to hear that you consistently choose Jarrod at the service center and that he has done a perfect job as always. It's wonderful to know that Jarrod's patience and kindness contribute to making your service experience better. Thank you for choosing us, and we appreciate your positive feedback. We look forward to providing excellent service for your car in the future!

January 17, 2024

First time servicing my sprinter van conversion and they had to replace the cracked windshield too. Corey was awesome and kept me up to date throughout the process. Thank you! More

by keel-08preset
Recommend Dealer
Yes
Employees Worked With
Cory Engledow
Report | Print
Jan 21, 2024 -

Mercedes-Benz of Georgetown responded

We're glad to hear that Corey provided you with an awesome experience during your first time servicing your Sprinter van conversion. Keeping you up to date throughout the process, especially when replacing the cracked windshield, is crucial for a positive customer experience. Thank you for choosing us for your Sprinter van service needs, and we look forward to serving you again! Safe travels!

January 16, 2024

We have purchased numerous autos over the last 20 years from. MB G-town. We appreciate all of the services they provide. Will not go anywhere else. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark. 5 stars, Daniel Reicherts
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Jan 19, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear about your long-standing relationship with Mercedes-Benz of Georgetown and your loyalty to our services. The fact that you've been purchasing autos from us for over 20 years speaks volumes about the positive experiences you've had. Thank you for expressing your appreciation. Safe travels and continued satisfaction with your Mercedes-Benz vehicles!

January 14, 2024

This is a great place to service your Benz vehicle. Great customer service and the service is done on time More

by tknesaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Very good customer service that will take good care of the cars!! very good cars! More

by thibault.patoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Employees are very nice and professional. They work we're good and I,m so happy whit them. More

by ikara1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Kayle is wonderful, kept me updated work was done in a professional manner great job by all More

by Texasgear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Report | Print
Jan 11, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Kyle provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Very professional. My advisor was very helpful! Love that they provided video for suggested repairs! Very efficient!! More

by Austin4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Report | Print
Jan 09, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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