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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
597 Reviews

597 Reviews of Mercedes-Benz of Georgetown - Service Center

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March 05, 2025

I had a great experience with my service in the Sprinter Department today. Got my battery replaced and Ryan was super nice and kept me informed on what was going on. Also was helped to get my Mercedes app w More

by rtf80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carter
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with Ryan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Great customer service experience and knowledgeable about the service I my vehicle needed. The process was easy in and easy out.Thank you! More

by elois.maxwell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam,
Mar 08, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Had a fantastic service by Adam. It was a big job and it required coordination with Carshield (who is a pain to work with), but Adam made it all easy for me and gave me confidence on More

by mucosa-yawners.8j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

I scheduled service and they took care of all my needs and did all in the promised time! More

by mlarson1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew McKenzie
Mar 03, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Very friendly staff and my experience at this place has always been awesome. Thank you. More

by sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Feb 28, 2025 -

Mercedes-Benz of Georgetown responded

Hello Sri, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Usually a good dealership for service, this time around have issues with getting a discount in the mail applied. But overall good ambiance, free taco and coffee, and the new car dealership is easily access More

by shola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Mackenzie
Feb 28, 2025 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Adam Fontenot Service Director Mercedes-Benz of Georgetown 512-942-6928 afontenot@mbofgeorgetown.com

February 22, 2025

Exceptional and great customer service. I highly recommend their service center for anyone looking to get their MB serviced in Austin. More

by Amir.m.aslam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Feb 28, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

The advisors are ALWAYS so helpful and courteous. It makes getting my car serviced so less stressful. They handle everything, always. More

by tiffaninaomi85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam DeLeon
Feb 24, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 22, 2025

Fred and the rest of the team were great! They were able to quickly source the parts we needed and get our car back to us in one day! More

by scastles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie LaTour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kassab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Feb 24, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2025

All went well. Jay was a pleasure to work with. Would recommend him and the dealership. More

by rtdodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Thanks again for the recommendation, and have an amazing day!

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