Mercedes-Benz of Georgetown - Service Center

Kayle, is quick and easy to get ahold of, very responsive and accommodating to my needs. Was able to get a loaning vehicle same day. and accommodating to my needs. Was able to get a loaning vehicle same day. More

Jay Dercacz is our advisor for all our service needs and he does a fantastic job! he does a fantastic job! More

I have always been very happy with the maintenance support for my 2017 550e. This time was no exception. Tom Ballou and his techs replaced my windshield following a rock strike in VA. They re-calibrat support for my 2017 550e. This time was no exception. Tom Ballou and his techs replaced my windshield following a rock strike in VA. They re-calibrated everything and even replaced my TexTag and registration decals. When I got home, my garage door opener on the sun visor worked without re-programming! Great job!!! More

Service Consultant Adam De Leon took care of my GLC 300 today, and made me feel like a valued customer. I will not hesitate contacting Adam again anytime I need service for my car. today, and made me feel like a valued customer. I will not hesitate contacting Adam again anytime I need service for my car. More

Absolutely the best service! Everyone was incredibly kind, professional, and went above and beyond to help me. They made sure I was taken care of every step of the way. I truly a Everyone was incredibly kind, professional, and went above and beyond to help me. They made sure I was taken care of every step of the way. I truly appreciate their dedication and effort. Highly recommend this place to anyone looking for top-notch service! More

Excellent service, did what we agreed to . Very price competitive and Kayla communication was great ! Very price competitive and Kayla communication was great ! More

I really appreciated how smoothly my first service went. My service advisor, Heather, was very helpful getting my service set up. I was in the waiting room for just enough time to get a cup of coffee when H My service advisor, Heather, was very helpful getting my service set up. I was in the waiting room for just enough time to get a cup of coffee when Heather estimated how long my service would take and arranged for me to get a ride home since it would take longer than I wanted to wait. My vehicle was finished in just about the time she estimated. I was impressed since at other dealerships I have been given a time and it has taken 2 hours longer. I highly recommend Mercedes Benz of Georgetown. More

As always they were polite, efficient and prompt They also kept me apprised of the problems and progress. also kept me apprised of the problems and progress. More

Service consultant Tom Ballou did a good job on my Mercedes Benz C230 kcompressor he explain to me what I need to do next time and advise me on my maintenance I would like to keep him as my service co Mercedes Benz C230 kcompressor he explain to me what I need to do next time and advise me on my maintenance I would like to keep him as my service consultant Thank you very much Tom Ballou and God Bless keep up the amazing work you do for customer. More