Mercedes-Benz of Georgetown - Service Center

Service department was excellent and I'm very satisfied. Got me in quickly and great facilities for waiting. Been going here for years. Never disappointed. Got me in quickly and great facilities for waiting. Been going here for years. Never disappointed. More

Efficient, quick check in. loaner provided as promised. Friendly, check out. Good customer service, Adam + team loaner provided as promised. Friendly, check out. Good customer service, Adam + team More

I called for an appointment i was able to get in the same day. When I got there Ryan welcomed me to the service shop, he was very clear on describing the details of the Service needed also answered my day. When I got there Ryan welcomed me to the service shop, he was very clear on describing the details of the Service needed also answered my questions i had before i handed the keys. Over all I am very happy the service provided. I will visit the same location again on my next appointment. Thanks Ryan! More

Our van was taken in and diagnose quickly. The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing on the underside of the van. But after replacing the battery all seemed good. On our first night out there was a puddle of water under the van. The water did not come from the water hose. We were wondering if your tech caused any leaks when he was investigating the possibility of replacing the fuel pump. More

Service rep was very efficient and patient! Won't renew service packages on older vehicles! Won't renew service packages on older vehicles! More

Always a good experience from scheduling the appointment all the way through check out. Thank you. all the way through check out. Thank you. More

Not a good place to work from while waiting. Was charged $20 for something that I didn’t request and the reported item was working. Was charged $20 for something that I didn’t request and the reported item was working. More

Brought vehicle in for yearly service. It was completed in the time that was estimated. Service Advisor was great & communication was prompt. It was completed in the time that was estimated. Service Advisor was great & communication was prompt. More

Mercedes Benz of Georgetown is a first class dealership. Everyone is professional, friendly and knowledgeable. They make me glad to have bought a Mercedes Benz vehicle. They are truly a pleasure to deal w Everyone is professional, friendly and knowledgeable. They make me glad to have bought a Mercedes Benz vehicle. They are truly a pleasure to deal with. More

State inspection was done quickly despite it being busy. My assigned service advisor, Kaylè LaPage, was professional and helpful in answering additional questions I had regarding my vehicle and about the se My assigned service advisor, Kaylè LaPage, was professional and helpful in answering additional questions I had regarding my vehicle and about the services they provide. More