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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
618 Reviews

618 Reviews of Mercedes-Benz of Georgetown - Service Center

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March 20, 2025

Mercedes-Benz of Georgetown, over the years has taken great care of me and my vehicles. If I were in the market to purchase a new vehicle or perhaps get my existing vehicle serviced. Mercedes-Benz of More

by stanleyjlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 22, 2025 -

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2025

Very friendly and did everything to satisfy us. The work on our vehicle was done in an timely manner. More

by deechap74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 20, 2025

I was overcharged$326 for my basic oil change service normally I pay 150 for an oil change. I tried telling the advisor Jarrod several times and he claimed that was an old price. I’m very unhappy with th More

by azimsalehi512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod Dozier
Mar 22, 2025 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pace Bixler General Manager pbixler@mbofgeorgetown.com

March 19, 2025

Great people believing in the great Mercedes Ben’s product transferring that into great service More

by Rick Myskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden, Aaron, Sky
Mar 22, 2025 -

Mercedes-Benz of Georgetown responded

Hello Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! We do hope we can be of assistance in the future. Take care!

March 19, 2025

Jay was very good! I miss service garage staff being welcoming opening door for customers More

by renettebledsoe217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garage Staff
Mar 22, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2025

“I had a great experience Jarrod Dozier . He was professional, friendly, and extremely helpful. He quickly diagnosed and solved the issue, making the whole process smooth and stress-free high More

by Sarausa84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Fozier
Mar 16, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Georgetown. Thanks for the recommendation, and have an amazing day!

March 12, 2025

I have always enjoyed working with my service advisor Jay Derkacz. He has been helpful, knowledgeable & a pleasure with which to work. He is, in my opinion, an outstanding employee for this dealership. More

by Generalfeldmarschall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we're happy you found Jay to be so supportive during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Great service and expedited response. Would have been better if I knew a little more ahead of all service needed. More

by Mhagrad17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua did provide a better service
Mar 15, 2025 -

Mercedes-Benz of Georgetown responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2025

Service department was clean, professional and easy to deal with. All staff was accommodating and professional. More

by Dave Keister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi Dave, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

SPECTACULAR SERVICE! Richey Barnes and his service team Joshua and Brian provided nothing less that exceptional customer service and care! More

by mr.adrianhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes, Joshua and Brian
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Georgetown!

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