After a few weeks of visiting alternate dealerships in the valley, including an attempt at purchasing a vehicle online, I submitted an inquiry online for a vehicle located at MB of Gilbert. I received follow up within minutes from Matt Scott, on of the sales team members and decided to schedule a visit for the next day. To preface this, I had purchased two MB's from another local dealership previously and had attempted to purchase my third there but ended up walking out due to unacceptable treatment, especially for a repeat customer.
Matt greeted me shortly after arriving and proceeded to set me up with a test drive for the vehicle I had expressed interest in. He was extremely easy going, knowledgeable and not the typical "pushy sales guy", that one typically encounters at a dealer. After listening to my needs, wants, etc he recommended another model that I had not yet looked at. Long story short, I fell in love with one of them and started the sales process.
The overall sales, financing and service levels from this dealership were impeccable and I am extremely happy that I gave them a chance. I can 100% say that the other local MB dealership has completely lost a customer and MB of Gilbert has gained one. Being a sales person myself, I can appreciate the professionalism and high standards of treatment received during the process, and afterwards during a service visit. I would definitely recommend Mercedes-Benz of Gilbert!