Mercedes-Benz of Gilbert

The salesman & sales mngr. were professional, polite and knowledgeable car people who are not in the high pressure business, the dealership floor area was spotless. were professional, polite and knowledgeable car people who are not in the high pressure business, the dealership floor area was spotless. More

Garrett was great to work with! Not pushy, but kept options in front of us. The perfect blend! He was respectful and attentive from start to finish. The "hostess" seated in the Not pushy, but kept options in front of us. The perfect blend! He was respectful and attentive from start to finish. The "hostess" seated in the middle of show room was attentive as well, greeting us each time we came in and offering us water and help. The finance guy, however, was a piece of work, and very hard to work with and thought it was funny to give us a hard time, even though we were in a time crunch. His interaction pushed us to consider walking away from the deal. We love the car we bought, however, the interaction with the finance department soured our experience. More

Flew from Dallas and bought a used Lexus from Mike Connolly. Definitely a truly one of a kind service he provided and answered all my questions before making a decision. We agreed on a deal and even p Connolly. Definitely a truly one of a kind service he provided and answered all my questions before making a decision. We agreed on a deal and even picked me up from the airport! I would HIGHLY recommend him with any used/new car purchases and he’ll make sure you’re being taken care of. Definitely my best dealership experience by far because of him!! More

From start to finish, the folks over at Mercedes-Benz Gilbert not only make you feel welcomed and comfortable, but it is their number one priority to make you feel like you’re already a part of the Merce Gilbert not only make you feel welcomed and comfortable, but it is their number one priority to make you feel like you’re already a part of the Mercedes-Benz family. I had the immense pleasure to work with Paul Navarrette (shout out to Tim Hatem for helping me as well). If you’re in the market for a new Mercedes-Benz vehicle whether it’s now or in the future, Paul is your guy! I am now the proud owner of a brand new 2022 AMG CLA 35 coupe which I’ve had my eye on for a while and these fine people made it possible. Please don’t waste your time with any other dealerships! If you want to work with honest, trustworthy, and people with integrity, Mercedes-Benz Gilbert is the dealership for you! More

They made it easy to order my new car! I am grateful to find a dealership with integrity in these days and times when dealerships seem to have lost their minds!! No “premium” charges at M I am grateful to find a dealership with integrity in these days and times when dealerships seem to have lost their minds!! No “premium” charges at MB of Gilbert and the best salesman we have ever dealt with. GM and business mgr even came over to introduce themselves. Very impressive. Highly recommend!!! More

Truly a pleasure! Clif was so friendly, helpful, and easy to talk to! We didn't feel pushed around like other dealerships who insisted on showing us cars out of our pr Clif was so friendly, helpful, and easy to talk to! We didn't feel pushed around like other dealerships who insisted on showing us cars out of our price range after we said no. Clif showed us the exact car we asked for, he was the best salesman we've ever met! More

MB Gilbert is a top notch dealership. I would highly recommend them for your next car purchase. They treat you like family and make go out of their way to make sure you made the right cho I would highly recommend them for your next car purchase. They treat you like family and make go out of their way to make sure you made the right choice. I have purchased my last 4 cars from them because of how much I have enjoyed working with James Jayjack (car sales) and Ed (New car sales manager. I have bought a lot of cars in my life and have never came across employees like James and Ed. More

Lack of support from staff, they take forever to answer back, and it’s surprisingly shocking to know that this is a Mercedes’ store. My family have been loyal costumers to them, but with my experience that back, and it’s surprisingly shocking to know that this is a Mercedes’ store. My family have been loyal costumers to them, but with my experience that is about to change. If you are interested in a Mercedes. I highly recommend to seek another location. More

Who’s the best salesman at MB Gilbert, you ask? Arnold Lin is! Arnold made my first Mercedes Benz purchase very easy! Why? Arnold is very straight forward and upfront. I test drove a GLA 250 on Saturd Lin is! Arnold made my first Mercedes Benz purchase very easy! Why? Arnold is very straight forward and upfront. I test drove a GLA 250 on Saturday, and drove it home on Sunday. Arnold answered all of my questions with ease, and even recommended a dog seat cover for my dog! I am so happy with my new wheels! Thank you, Arnold Lin! More

Service Department is horrible. We had Kim as our adviser and as other posts have noted, she was less than competent. There were multiple requests for an update and they were not returned. This is adviser and as other posts have noted, she was less than competent. There were multiple requests for an update and they were not returned. This is now our fourth attempt for service at this dealership and the same problem. The service is scheduled ahead of time for a certain day. We take the vehicle in the day before. It is now late afternoon, the day before a holiday weekend, and we cannot get an answer. Finally after three calls we were advised they were running behind and they would call us back. After four attempts, this will be our last service at this dealership. We will be better off traveling further and going to Chandler or Scottsdale. Hopefully those service departments are responsive to their customers. More