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Mercedes-Benz of Grapevine
Grapevine, TX
2,079 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,079 reviews
December 13, 2025
Orlando was so great and professional, I have purchased several cars and this is my 3rd Mercedes and Orlando made it so easy and actually fun. I also wanted to shout out to Avery, loved spending time with several cars and this is my 3rd Mercedes and Orlando made it so easy and actually fun. I also wanted to shout out to Avery, loved spending time with her and showing me all the benefits of my new car. The world needs more people like these two. Way too often people complain and it brings me joy on complimenting people that treat me good. Both were so kind and caring. Keep hiring people like Orlando and Avery! Linda Bommarito More
by Bommaril
December 12, 2025
Excellent attention very friendly and attentive person, attentive and of course all my concerns, I recommend it 100% attentive and of course all my concerns, I recommend it 100% More
by Walter jose castillo
Employees Worked With
December 12, 2025
Excellent attention very friendly and attentive person, attentive and of course all my concerns, I recommend it 100% attentive and of course all my concerns, I recommend it 100% More
by Walter jose castillo
Employees Worked With
December 09, 2025
My Sales Manager Basel Abbas was very personable, knowledgeable and forthright! Earlier in February, he sold me a GLE 350 for my wife and when I needed another car for myself, there was no doubt who knowledgeable and forthright! Earlier in February, he sold me a GLE 350 for my wife and when I needed another car for myself, there was no doubt who I was going to call. After visiting with Basel and test driving several GLE 450s but couldn't find my preferred spec combination in their inventory, he searched and located one for me within their network that met my specs! My sales experience was delightful and I'm very happy to be a repeat customer in the same year! More
by HenryE
Employees Worked With
December 06, 2025
I am a repeat customer of the dealership. The sales experience is incomparable, as is the service department. Highly recommended! The sales experience is incomparable, as is the service department. Highly recommended! More
by Steve
Employees Worked With
December 05, 2025
We appreciate Marco reaching out and helping us expedite the process to get our next vehicle. We enjoy looking at all cars inside the dealership but we have limited time and appreciate him taking care of us the process to get our next vehicle. We enjoy looking at all cars inside the dealership but we have limited time and appreciate him taking care of us as quickly as he did. More
by Noblesmarc
Employees Worked With
December 03, 2025
As soon as you get into the dealership you can feel the environment totally different from other dealerships. Totally recommended the experience. environment totally different from other dealerships. Totally recommended the experience. More
by migueleaguilar1203
December 02, 2025
Jorge Daniel of Mercedes of Grapevine dealership has been so helpful during the purchase of my car. It has brought me a great deal of reassurance to have my questions answered so quickly! I highly recommen so helpful during the purchase of my car. It has brought me a great deal of reassurance to have my questions answered so quickly! I highly recommend him, the dealership and salesperson, Davius if you are considering a new car. More
by sillaf
December 02, 2025
Jorge was very friendly and professional He was able to answer all my questions quickly and with a smile. answer all my questions quickly and with a smile. More
by Ltauriainen
Employees Worked With
November 30, 2025
Beautiful dealership, excellent attention! Everyone happy and ready to help! 100% recommend! Is my second car from Jorge Gonzalez As an sales person! Everyone happy and ready to help! 100% recommend! Is my second car from Jorge Gonzalez As an sales person! More
by edgarferrerjr
Employees Worked With
