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Mercedes-Benz of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
2,142 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,142 reviews

June 19, 2026

I can’t sing the praises of Cadarrel enough. Not just a knowledgeable car guy, but a truly wonderful, down to earth person. It was so refreshing talking with him over the months I searched for m More

by Mgwal315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cadarrel Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for sharing such an incredible review! We’re thrilled to hear Cadarrel made such a meaningful impact on your car-buying journey. Helping clients feel informed, comfortable, and confident throughout the process is exactly what we strive for, and we're delighted he made your first solo vehicle purchase such a memorable experience. Enjoy your new vehicle, and we look forward to serving you for many years to come!

June 18, 2026

Professionalism all around, from the time you first walk in the door, Everyone was very courteous, helpful and eager to please. More

by Rick Barrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Elhamad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We are delighted to hear that you felt welcomed from the moment you walked through our doors. Providing courteous, attentive, and personalized service is at the heart of what we do, and we're grateful for your recognition of our team's efforts. Thank you for choosing us, and we look forward to serving you again in the future!

June 16, 2026

Excellent service. Very friendly, knowledgeable staff made the entire car-buying experience smooth and enjoyable. More

by Saraksandel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re delighted to hear our team provided a smooth and enjoyable car-buying experience. Delivering knowledgeable service and creating a welcoming environment for our clients is what we strive for every day. We truly appreciate your support and thank you for choosing us!

June 16, 2026

Excellent experience, very easy transaction with the help of Tom. Felt welcome and valued as a customer. Very nice!!! More

by Hector A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Tom helped make your purchase experience smooth and effortless. Making our clients feel welcomed, appreciated, and valued is what we strive for every day. We truly appreciate your trust and hope you enjoy your new vehicle!

June 09, 2026

Mr Jorge Gonzalez was very professional and made process as smooth as ever. Not to mention the car is great too! More

by Chasehhenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re delighted to hear Jorge made the process smooth and enjoyable from start to finish. His professionalism and commitment to providing an exceptional experience are truly appreciated. Congratulations on your new vehicle, and thank you for choosing us!

June 07, 2026

Thank you very much for your sale, I think it's crazy, the car is very beautiful and your attention is the best More

by Marcosgarciak01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re thrilled to hear you love your beautiful vehicle and that our team provided such an exceptional experience. Your satisfaction means a great deal to us, and we truly appreciate your trust. Enjoy your new car, and thank you for choosing us!

June 04, 2026

I'm very happy with the level of attention at this dealership. I saw Jorge in Instagram and I was convinced that he was the guy to have my deal done. Even though he is fluent in English my first langu More

by LENIER GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Jorge made such a positive impression and provided the level of attention and service you were looking for. Being able to communicate in your preferred language and create a comfortable, personalized experience is something we value greatly. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle, and we look forward to helping you with your next one when the time comes. ¡Gracias por elegirnos!

June 01, 2026

Tom Lim did an exceptional job. He answered all my questions and created superb value to my needs and your organization. I will highly recommend him to my friends and family More

by James Harrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lim
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Jun 02, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Tom provided such a valuable and personalized experience throughout your journey. Helping our clients make confident decisions and ensuring their needs are met is what we strive for every day. We truly appreciate your recommendation and your trust in our team. Enjoy your new vehicle!

Jun 02, 2026 -

James Harrington responded

Tom Lim did a great job and answered every question I had. Great value and service to my needs

May 29, 2026

Best customer service and price ever! Jorge was very helpful and amazing! I think there is no better dealership! More

by Sohailmitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear you received exceptional customer service and a great value. Jorge will be delighted to know he made such a positive impact on your experience. We truly appreciate your kind words, your trust, and your recommendation. Enjoy your new vehicle!

May 29, 2026

Jorge G was a true professional. He listened and his follow up had been amazing. It has been a pleasure to deal with Jorge. He was available, even after the sale, and responded to my More

by mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your thoughtful feedback and for your continued loyalty to Mercedes-Benz of Grapevine. We’re delighted to hear Jorge provided the professionalism, communication, and follow-through that made such a positive impact on your experience. Being available and responsive long after the sale is complete is a true reflection of Jorge’s commitment to his clients, and we’re proud to have him on our team. We appreciate your kind words and recognition of his efforts. Thank you for your trust and support over the years, and we look forward to serving you for many more to come!

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