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Mercedes-Benz of Grapevine
Grapevine, TX
2,064 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,064 reviews
November 22, 2025
Great service, I am vey happy with my recent purchase, I finally got my dream car with the help of Salesman Jorge, he made the process very easy and made sure I got what I was looking for!! finally got my dream car with the help of Salesman Jorge, he made the process very easy and made sure I got what I was looking for!! More
by Hannah Muchiri
November 21, 2025
By far the easiest most enjoyable car buying experience we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back we have ever had. I cannot recommend Tom and Mercedes-Benz of Grapevine enough. We will defintely be back More
by heitman.timothy
Employees Worked With
November 21, 2025
Tom Lim is an exceptional salesman. We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, t We thoroughly enjoyed working with him. He’s warm, friendly, knowledgeable, and very easy to talk to. We are already planning to buy a 2nd vehicle, thanks to our fantastic experience with Tom. We never dreamed that a vehicle purchase would be so pleasant and easy to do. Love the dealership, as well. Beautiful, clean, and filled with gorgeous vehicles from which to choose. It’s no wonder that they have such stellar reviews online. More
by Kheitman
Employees Worked With
November 19, 2025
Jorge González is truly one of a kind! No other salesperson has ever helped me the way he did. He genuinely cared about my situation and went above and beyond every step of the way. He No other salesperson has ever helped me the way he did. He genuinely cared about my situation and went above and beyond every step of the way. He is the only reason I was able to walk out of the dealership with my new car today. I’m extremely grateful for his dedication, patience, and outstanding service. If you’re looking for someone who truly cares and delivers results, ask for Jorge. He’s simply the best! More
by Sugey Vera
Employees Worked With
November 17, 2025
Michael Brignac at Mercedes Benz of Grapevine made the purchasing experience most comfortable. He explained the warranties and information on the certified vehicle buying assurances. He is knowledgeable o purchasing experience most comfortable. He explained the warranties and information on the certified vehicle buying assurances. He is knowledgeable on the vehicles operation and took time to go over the features of the vehicle. We appreciate his kindness and help to find and show the vehicle. We were happy and pleased with the entire purchasing process with Michael Brignac. He is highly recommended for a smooth buying experience. More
by Robert B
Employees Worked With
November 17, 2025
Mr. Lim was such a pleasure to work with. I have never worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has g worked with a salesperson that put in the amount of effort before, during, and after the sale to make sure I was taken care of. This dealership has great management support, and you can tell with how everyone is motivated to do business. Everyone at this dealership greets you with compassion and a smile. More
by cbanksgc
Employees Worked With
November 09, 2025
I appreciate the help and accurate and honest answers to my questions from ,the best salesperson, Jorge Gonzales. Mercedes-Benz of Grapevine was the best dealership I have been to buy my next dream car. my questions from ,the best salesperson, Jorge Gonzales. Mercedes-Benz of Grapevine was the best dealership I have been to buy my next dream car. I recommend it without hesitation! Also All the staff there were extremely respectful and nice!. Good job ! Thank you! Mina Blackburn More
by Minabb345
Employees Worked With
November 03, 2025
Tom was amazing to work with. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. He was patient with us throughout the process, and he was very responsive. He respected our desire to be in and out of the dealership quickly. More
by KBA
Employees Worked With
November 03, 2025
Came back to MB and after having Audi and was not disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of s disappointed in the level of communication, quality of preparedness and commitment to providing the best buying environment especially being out of state. Thank you to all involved. Marco, the car courier, Nick Williams and Matt McPherson. But especially the point man Marco who made this as smooth and seamless as any car from MB I have ever got. Either in OK or Affalterbach. More
by Gregory J Zeiders
