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Mercedes-Benz of Grapevine
Grapevine, TX
2,117 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,117 reviews
March 27, 2026
It was really good service. Spencer did a great job making sure we got the right car Spencer did a great job making sure we got the right car More
by Jeremiah
Employees Worked With
March 17, 2026
Trying to buy a second auto from them, but it seems to be that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat system. They didn’t even have the respect to contact me back through the first contact method. It shouldn’t be this hard to contact a repeat customer. More
by Repeat Customer
March 13, 2026
Buying a vehicle at Mercedes-Benz of Grapevine went so smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m ready for another Mercedes purchase. What a positive experience. More
by Barnhill
March 12, 2026
Jorge is amazing. He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my messages I sent at 1:00am. She also followed up to make sure I was taken care of. The staff is awesome. More
by Tilynn B
Employees Worked With
March 11, 2026
Jorge has been great! Really helpful, Great Price friendly!! I will keep this car for ever! My dream car Really helpful, Great Price friendly!! I will keep this car for ever! My dream car More
by barathb2000
March 11, 2026
Marco made the entire car-buying experience exceptional from start to finish. He truly went above and beyond to make sure I found the perfect car. Not only did he listen carefully to what I was looking for from start to finish. He truly went above and beyond to make sure I found the perfect car. Not only did he listen carefully to what I was looking for, but he even managed to get me more than I originally asked for while still securing the best possible price. What really stood out was how genuine and professional he was throughout the process. Unlike many salespeople, Marco was never pushy. He was incredibly polite, patient, and accommodating every step of the way, making the experience feel easy and enjoyable rather than stressful. I couldn’t have asked for a better person to work with when purchasing my car. If you’re looking for someone who truly cares about helping you find the right vehicle and making the process seamless, I highly recommend working with Marco. More
by peytonmsmith12
Employees Worked With
Marco Lopez
March 11, 2026
All have been great! Second car from Jorge and Scott! Thank you for everything! Best Second car from Jorge and Scott! Thank you for everything! Best More
by Juan Corona
March 10, 2026
Delivererd nicely extremely great costumer! jorge and spencer did above and beyond! thank you for sure i will get back! jorge and spencer did above and beyond! thank you for sure i will get back! More
by kaylapricee40026
March 10, 2026
We had a great experience with Jorge. He’s very good at what he does. It was a smooth transaction from start to finish. We will be return customers. He’s very good at what he does. It was a smooth transaction from start to finish. We will be return customers. More
by Bryan & Brandi Little
