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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
2,138 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,138 reviews

June 09, 2026

Mr Jorge Gonzalez was very professional and made process as smooth as ever. Not to mention the car is great too! More

by Chasehhenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2026

Thank you very much for your sale, I think it's crazy, the car is very beautiful and your attention is the best More

by Marcosgarciak01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

I'm very happy with the level of attention at this dealership. I saw Jorge in Instagram and I was convinced that he was the guy to have my deal done. Even though he is fluent in English my first langu More

by LENIER GARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Jorge made such a positive impression and provided the level of attention and service you were looking for. Being able to communicate in your preferred language and create a comfortable, personalized experience is something we value greatly. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle, and we look forward to helping you with your next one when the time comes. ¡Gracias por elegirnos!

June 01, 2026

Tom Lim did an exceptional job. He answered all my questions and created superb value to my needs and your organization. I will highly recommend him to my friends and family More

by James Harrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lim
Jun 02, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear Tom provided such a valuable and personalized experience throughout your journey. Helping our clients make confident decisions and ensuring their needs are met is what we strive for every day. We truly appreciate your recommendation and your trust in our team. Enjoy your new vehicle!

Jun 02, 2026 -

James Harrington responded

Tom Lim did a great job and answered every question I had. Great value and service to my needs

May 29, 2026

Best customer service and price ever! Jorge was very helpful and amazing! I think there is no better dealership! More

by Sohailmitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We’re thrilled to hear you received exceptional customer service and a great value. Jorge will be delighted to know he made such a positive impact on your experience. We truly appreciate your kind words, your trust, and your recommendation. Enjoy your new vehicle!

May 29, 2026

Jorge G was a true professional. He listened and his follow up had been amazing. It has been a pleasure to deal with Jorge. He was available, even after the sale, and responded to my More

by mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your thoughtful feedback and for your continued loyalty to Mercedes-Benz of Grapevine. We’re delighted to hear Jorge provided the professionalism, communication, and follow-through that made such a positive impact on your experience. Being available and responsive long after the sale is complete is a true reflection of Jorge’s commitment to his clients, and we’re proud to have him on our team. We appreciate your kind words and recognition of his efforts. Thank you for your trust and support over the years, and we look forward to serving you for many more to come!

May 28, 2026

I recently had the pleasure of working with Jorge Gonzalez at Mercedes-Benz, and I cannot recommend him highly enough. From the moment we spoke, Jorge stood out as someone truly committed to deliveri More

by Amye617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We’re thrilled to hear Jorge provided such an exceptional experience and made the entire process seamless, enjoyable, and stress-free. His commitment to building genuine relationships and delivering outstanding service truly reflects what we strive for. We appreciate your trust, your recommendation, and welcome you to the Mercedes-Benz family for years to come!

May 27, 2026

Jennifer was very good to work with. Her communication and readiness is what sets her apart. More

by glennabbyconstruction
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Mercedes-Benz of Grapevine responded

Thanks for the great feedback! We’re happy to hear Jennifer was so easy to work with and kept everything communicated clearly throughout the process. That level of attentiveness can make all the difference, and we appreciate you taking the time to recognize her and our team at Mercedes-Benz of Grapevine!

May 25, 2026

When it came time to replace our 2016 mobility adapted Sprinter, we knew it would be a very challenging and time consuming process. Ensuring that we have the right vehicle to meet the adaptive needs for o More

by Carl.robinson2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germaine Ambres
May 26, 2026 -

Mercedes-Benz of Grapevine responded

Thank you so much for sharing this with us! We know how important it was to find the right vehicle to meet your family’s needs, and we’re so happy Jorge, Germaine, and the Mercedes-Benz of Grapevine team were able to make the experience feel supportive, comfortable, and reassuring every step of the way. Hearing that you’re now back on the road with confidence in the perfect Sprinter for your son truly means a great deal to our team. We sincerely appreciate your trust in us and are grateful to have been part of such an important purchase for your family. Wishing you many safe, happy, and memorable miles ahead!

May 22, 2026

Tom was amazing! Overall thorough and professional. I will purchase another vehicle with him. Thanks! More

by CJ Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience with us, CJ! We’re happy to hear Tom made the process thorough, professional, and enjoyable. We appreciate your trust in our team and look forward to helping you again with your next vehicle!

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