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Mercedes-Benz of Grapevine
Grapevine, TX
2,122 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,122 reviews
April 24, 2026
We are happy with the purchase and pleased with the servicio. Thanks you Jorge G!! servicio. Thanks you Jorge G!! More
by Jdelapaz
Employees Worked With
April 21, 2026
Thank you so much for you service and gift. i love it. You made the experience pleasant. i love it. You made the experience pleasant. More
by Lashona.bass
Employees Worked With
April 14, 2026
10/10/10 across the board! Jorge is so personable and intentional with his clients and am truly speechless. Communication, Hardworking and his Resilience is what sets him aside Jorge is so personable and intentional with his clients and am truly speechless. Communication, Hardworking and his Resilience is what sets him aside from the rest and that is only to name a few! I could go on and on about how patience and understanding; he truly cares about your needs and exceeding those expectation. I have never experience buying a car like the customer services Jorge exhibits; Truly Heaven Sent! #JorgetheGOAT More
by Humblkrose
Employees Worked With
April 13, 2026
The service was 5 star from my first contact through drive off with my new car. There is not another car dealership that I visited that compares to this level of customer attention. drive off with my new car. There is not another car dealership that I visited that compares to this level of customer attention. More
by Alan Thompson
Employees Worked With
March 29, 2026
I had an outstanding experience purchasing my vehicle from Mercedes-Benz, thanks to Jorge and Carlos. From start to finish, everything was handled with a level of professionalism and efficiency that trul from Mercedes-Benz, thanks to Jorge and Carlos. From start to finish, everything was handled with a level of professionalism and efficiency that truly stood out. There was no back-and-forth or unnecessary haggling—just a straightforward, honest process. Everything was prepared ahead of time, and the entire transaction was seamless and incredibly smooth. What impressed me most was the level of commitment and communication. Jorge had just welcomed his newborn daughter the same morning, yet still took the time to ensure everything was perfectly coordinated for my arrival. That kind of dedication speaks volumes. Carlos was equally excellent—organized, attentive, and ready to go, making the final steps quick and effortless. This was, without a doubt, one of the smoothest and most professional car-buying experiences I’ve ever had. Highly recommend working with this team. More
by Hbt0611
March 27, 2026
It was really good service. Spencer did a great job making sure we got the right car Spencer did a great job making sure we got the right car More
by Jeremiah
Employees Worked With
March 17, 2026
Trying to buy a second auto from them, but it seems to be that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat that I wasn’t worth their time. They blew me off for two days straight, and I finally forced their hand to quit avoiding me through the website chat system. They didn’t even have the respect to contact me back through the first contact method. It shouldn’t be this hard to contact a repeat customer. More
by Repeat Customer
March 13, 2026
Buying a vehicle at Mercedes-Benz of Grapevine went so smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m ready for another Mercedes purchase. What a positive experience. More
by Barnhill
March 12, 2026
Jorge is amazing. He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my messages I sent at 1:00am. She also followed up to make sure I was taken care of. The staff is awesome. More
by Tilynn B
Employees Worked With
