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Mercedes-Benz of Grapevine
Grapevine, TX
1,977 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,977 reviews
August 21, 2017
Great car at a great price We went there 4 times before we pulled the trigger on the car that we wanted. Dextral Harris was our sales rep and was very patient through the whole We went there 4 times before we pulled the trigger on the car that we wanted. Dextral Harris was our sales rep and was very patient through the whole process. Should diffently recommend this place to all my friends and family. More
by Suraj Patel
Employees Worked With
August 05, 2017
Pleasant Car Buying Experience Working with Dextral Harris and Park Place Grapevine was a pleasant experience and I would highly recommend if your in the market for a Mercedes Benz Working with Dextral Harris and Park Place Grapevine was a pleasant experience and I would highly recommend if your in the market for a Mercedes Benz that you make the drive to Grapevine. We had to bring the car back to have the seats and exterior protection applied and a couple of minor fixes and the service department and Joshua got the work done and followed up during the process. 5 Stars to Park Place Grapevine! More
by R Rother
Employees Worked With
July 30, 2017
8/10 would recommend. Good but not perfect. Over all good experience. The reason I give a 4/5 instead of a 5/5 is because they tried to slip something under the radar at signing which has the co Over all good experience. The reason I give a 4/5 instead of a 5/5 is because they tried to slip something under the radar at signing which has the contract up in the air at the moment but otherwise it was positive. The sales man I worked with was phenomenal. He seemed to really work to find something that worked for me. 8/10 would recommend. More
by FearSprinkles
Employees Worked With
Not listed
July 29, 2017
Wonderful experience We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within our budget. The total sale process went to effortless with Russ. More
by Raj
Employees Worked With
Russ Amsden
July 25, 2017
Excellent person to work with , Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave whatever best he could give a good deal . Hope we will enjoy the car for a long time. More
by Navbin
July 25, 2017
Fantastic Experience The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fan The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fantastic example what my experience would be by becoming a Park Place customer. Learning about the features of my vehicle was a great experience thanks to Lance. More
by AMedina
Employees Worked With
Marty Marshall, Lance Oujesky
July 19, 2017
Excellent Service This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did e This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did everything he could to make the purchase of my 2017 E Class as smooth ss possible. More
by T Feagin
Employees Worked With
Marty Marshall
July 18, 2017
Phenomenal Service After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever h After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever had! More
by Rlsmith
Employees Worked With
Marty Marshall
July 14, 2017
Park Place "top notch " Of what cars at Parkplace Lexus in the past and it was always an outstanding experience with helpful staff I Sales, Finance and Service. This is my f Of what cars at Parkplace Lexus in the past and it was always an outstanding experience with helpful staff I Sales, Finance and Service. This is my first experience at Parkplace Mercedes in Grapevine. I was not disappointed. My experience again was beyond expectations. I would highly recommend this dealership to any of my friends or family. More
by Apaliski
Employees Worked With
Andrew Shields , Joe DiLoreto
July 14, 2017
They have great staff. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. More
by VRG1980
