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Mercedes-Benz of Grapevine
Grapevine, TX
1,994 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,994 reviews
July 29, 2017
Wonderful experience We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within our budget. The total sale process went to effortless with Russ. More
by Raj
Employees Worked With
Russ Amsden
July 26, 2017
Excellent person to work with , Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave whatever best he could give a good deal . Hope we will enjoy the car for a long time. More
by Navbin
July 25, 2017
Fantastic Experience The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fan The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fantastic example what my experience would be by becoming a Park Place customer. Learning about the features of my vehicle was a great experience thanks to Lance. More
by AMedina
Employees Worked With
Marty Marshall, Lance Oujesky
July 19, 2017
Phenomenal Service After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever h After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever had! More
by Rlsmith
Employees Worked With
Marty Marshall
July 19, 2017
Excellent Service This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did e This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did everything he could to make the purchase of my 2017 E Class as smooth ss possible. More
by T Feagin
Employees Worked With
Marty Marshall
July 14, 2017
They have great staff. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. More
by VRG1980
July 14, 2017
Park Place "top notch " Of what cars at Parkplace Lexus in the past and it was always an outstanding experience with helpful staff I Sales, Finance and Service. This is my f Of what cars at Parkplace Lexus in the past and it was always an outstanding experience with helpful staff I Sales, Finance and Service. This is my first experience at Parkplace Mercedes in Grapevine. I was not disappointed. My experience again was beyond expectations. I would highly recommend this dealership to any of my friends or family. More
by Apaliski
Employees Worked With
Andrew Shields , Joe DiLoreto
July 11, 2017
Another Great Experience I just purchased my 5th Mercedes Benz and had another GREAT experience. Tony Bedford has taken great care of me and has made the car buying experienc I just purchased my 5th Mercedes Benz and had another GREAT experience. Tony Bedford has taken great care of me and has made the car buying experience not just tolerable, but enjoyable! The after purchase care I receive continues to exemplify excellent customer service that has set Mercedes Benz apart from the rest of the Luxury Crowd. I love my new GLE 350!!!!! Thanks Tony!!! Denyse More
by Denyse Zamora
Employees Worked With
Aaron Simons, Tony Bedford
June 27, 2017
Sales Shola was very professional and catered to all of my needs. I highly recommend him! I recommend park place at Grapevine. Place is neat and people h Shola was very professional and catered to all of my needs. I highly recommend him! I recommend park place at Grapevine. Place is neat and people here are very friendly. More
by GLE 350
Employees Worked With
June 14, 2017
A areat buying experience . . . Just bought a 2017 SLC300 from Park Place. The experience with Tyler Wall and Sean Hayes was quick and easy, and without complications! They did wha Just bought a 2017 SLC300 from Park Place. The experience with Tyler Wall and Sean Hayes was quick and easy, and without complications! They did what they said, and we drove away in a little Blue Beauty. Can't ask for better than that. More
by Dean in Trophy Club
