Mercedes-Benz of Grapevine

NOT very good service knowledge I bought my S350 from another dealer. Took it to Park Place Grapevine a few times. After a scheduled maintenance I noticed a strange residue on the tr I bought my S350 from another dealer. Took it to Park Place Grapevine a few times. After a scheduled maintenance I noticed a strange residue on the trunk of the car. I took it a couple of times back to have it cleaned and finally spoke to the service manager who couldn't point what the substance was. I was promised a tank of fuel for the inconvenience and never got it. A few months later had to add blue tech additive. When I removed the spare tire there was A LOT OF ADDITIVE SPILLED ON THE TRUNK OF MY CAR. All over the tire, the rug, the cover, etc. I can't understand why a service manager didn't have the knowledge to check when I first noticed. I added the liquid without any spills, without experience or special tools. Didn't take my car there after that. More

Great car at a great price We went there 4 times before we pulled the trigger on the car that we wanted. Dextral Harris was our sales rep and was very patient through the whole We went there 4 times before we pulled the trigger on the car that we wanted. Dextral Harris was our sales rep and was very patient through the whole process. Should diffently recommend this place to all my friends and family. More

Pleasant Car Buying Experience Working with Dextral Harris and Park Place Grapevine was a pleasant experience and I would highly recommend if your in the market for a Mercedes Benz Working with Dextral Harris and Park Place Grapevine was a pleasant experience and I would highly recommend if your in the market for a Mercedes Benz that you make the drive to Grapevine. We had to bring the car back to have the seats and exterior protection applied and a couple of minor fixes and the service department and Joshua got the work done and followed up during the process. 5 Stars to Park Place Grapevine! More

8/10 would recommend. Good but not perfect. Over all good experience. The reason I give a 4/5 instead of a 5/5 is because they tried to slip something under the radar at signing which has the co Over all good experience. The reason I give a 4/5 instead of a 5/5 is because they tried to slip something under the radar at signing which has the contract up in the air at the moment but otherwise it was positive. The sales man I worked with was phenomenal. He seemed to really work to find something that worked for me. 8/10 would recommend. More

Wonderful experience We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within We had great experience buying our vehicle at Park Place Grapevine. Special thanks to Russell Amsden for helping us select the right vehicle within our budget. The total sale process went to effortless with Russ. More

Excellent person to work with , Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave Very good experience we had in purchasing the SUV we wanted , whole family felt happy . Scott was very courteous and didn't pressurize to buy and gave whatever best he could give a good deal . Hope we will enjoy the car for a long time. More

Fantastic Experience The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fan The moment I approached Marty for help he was enthusiastic, willing, and courteous. The team he worked with found the vehicle I desired and were a fantastic example what my experience would be by becoming a Park Place customer. Learning about the features of my vehicle was a great experience thanks to Lance. More

Phenomenal Service After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever h After having a bad experience with my previous dealership, I was floored by how courteous Marty was! He made my buying experience the best I've ever had! More

Excellent Service This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did e This was my first purchase from a Park Place dealership and I have to say the service was second to none! Marty is a consummate professional and did everything he could to make the purchase of my 2017 E Class as smooth ss possible. More

They have great staff. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. Good experience to show me the car and also they do not pressure you to make a buy. Very honest persons. When i pick my car back it was very clean. More