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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,996 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,996 reviews

May 13, 2017

Excellent Customer Service This was my 4th vehicle purchase at this dealership over the years. My past purchases were handled by Doug Prince, who has always made my experience i More

by KenAlex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dextral Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2017

Damaged my Car Make sure you do a thorough walk around your car when dropping and picking up your car. I got a 4 inch door ding on the passenger side which Mercede More

by hkpsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cale
April 29, 2017

Exellence Friendly, professional, courteous! First class operation, everyone from sales staff to service department. My salesman Corey Bedford made my purchase More

by Rick Allford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Delgado
April 28, 2017

Excellent Experience!! Couldn't have asked for a better experience. This is my second vehicle purchased at this location and lucky me, run into the same sales person that so More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2017

Easiest, most pleasant car buying experience we've ever had! We arrived at the dealership intending to just get information on the type of vehicle we were interested in, and were met by Russ Amsden- an easygoing More

by Curtis Young
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russ Amsden
April 26, 2017

Overall Best Car Buying Experience Ever! A friend referred me to Russ Amsden at Park Place Mercedes Grapevine. He was absolutely awesome! They take the Car Buying Experience that so many of u More

by Kelly M2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Amsden
April 24, 2017

Brilliant Experience Couldn't have been a better experience. Corey is an excellcent sales manager and the total Park Place experience is unmatched. Highly recommend Core More

by Haharlan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2017

Easy purchase experience, excellent salesman The purchase experience at Park Place Mercedes is easy and excellent, no pressure. Great deal and service is great as well. Russell is a excellent s More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bara in service is exellent as well, Russ Amsden
April 19, 2017

Horrible service after purchas Bought my car 6 weeks ago and still don't have my tags. I have left numerous messages with salesman Lance Jenkins and the assistant general manager, c More

by Ginasmith3060
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Jenkins
Apr 19, 2017 -

Mercedes-Benz of Grapevine responded

We apologize for any delays or miscommunication post purchase, and we thank you for taking the time to provide feedback. We have passed along your review to Lance, and your tags should be arriving shortly! Again, we are sorry for miscommunication and hope to have the future opportunity to provide you with the client experience you deserve!

April 18, 2017

Easy, no pressure, customer first experience This was my second buying experience with Ron McBride. He did just as much to make our buying experience painless this time as the first time. He plac More

by TxFatboyLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron McBride
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