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Mercedes-Benz of Grapevine
Grapevine, TX
1,978 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,978 reviews
February 10, 2017
Best car buying experience I've ever had Tyler Wall struck just the right tone for me... no pressure. I feel like I got a very fair deal on the CPO E350 I purchased as well as my trade in. Th Tyler Wall struck just the right tone for me... no pressure. I feel like I got a very fair deal on the CPO E350 I purchased as well as my trade in. The dealership is super nice which might lead some to believe they would find a snooty attitude but that was not the case at all with anyone we spoke with. Also there were a couple of blemishes on the exterior and they fixed for free which seems generous given I purchased a used car even though it was very low mileage. More
by Lonestargrl
Employees Worked With
Joshua in service, Tyler Wall
February 07, 2017
The best sales person I ever met - Alejandro Perez My experience with Alejandro Perez was excellent. My sincere appreciation for the outstanding sales service he has given me throughout my car lease tr My experience with Alejandro Perez was excellent. My sincere appreciation for the outstanding sales service he has given me throughout my car lease transaction. He was very knowledgeable, patient and helpful, Kind, considerate and professional service means the world to me. I am delighted with my purchase. I’d definitely recommend Alejandro Perez and Park Place Motorcars: Mercedes-Benz Grapevine to my friends and neighbors. Sincerely, Ali More
by Ali
Employees Worked With
February 04, 2017
Lance Jenkins Best car buying experience! Thank you, Lance Jenkins, for your outstanding customer service, purchasing knowledge, and easy buying experience. You a Best car buying experience! Thank you, Lance Jenkins, for your outstanding customer service, purchasing knowledge, and easy buying experience. You are the best, thank you! More
by Kimberly Herald
Employees Worked With
Lance Jenkins
February 01, 2017
Excellent service Made my new GLE 350 buying easy. Happy to recommend Park Place Grapevine and Corey Bradford for your new car purchase. Thanks for a wonderful experien Made my new GLE 350 buying easy. Happy to recommend Park Place Grapevine and Corey Bradford for your new car purchase. Thanks for a wonderful experience More
by Patel D
Employees Worked With
January 28, 2017
Vehicle purchase experience just bought a brand new gle from Parkplace, excellent service from Mr Correy Bedford, the best buying vehicle experience, highly recommend Mr Correy B just bought a brand new gle from Parkplace, excellent service from Mr Correy Bedford, the best buying vehicle experience, highly recommend Mr Correy Bedford to any one are looking to purchase or lease. Will be back More
by Correy Bedford
Employees Worked With
January 27, 2017
Excellent Customer Service The best car purchasing experience I have ever had! My sales rep, P. Don Vaughan, was beyond superb! I highly recommend Park Place Mercedes-Benz. The best car purchasing experience I have ever had! My sales rep, P. Don Vaughan, was beyond superb! I highly recommend Park Place Mercedes-Benz. More
by emherberts
Employees Worked With
Don Vaughan
January 24, 2017
Extremely Efficient! Ron McBride is a class act! He knows his product, and he knows how to make his customer feel like a VIP!! Ron was recommended to me by a friend, an Ron McBride is a class act! He knows his product, and he knows how to make his customer feel like a VIP!! Ron was recommended to me by a friend, and I will definitely recommend him to others! More
by S
Employees Worked With
Ron McBride, Mara Siddique
January 23, 2017
Excellent Customer Service!!!! Great dealership. I highly recommend Tyler Wall and their finance Manager Sean Hayes. They went above and beyond when it came to getting me the vehicl Great dealership. I highly recommend Tyler Wall and their finance Manager Sean Hayes. They went above and beyond when it came to getting me the vehicle of my choice and within my budget. They both exceeded my expectations and were extremely accommodating, professional, and courteous. Thank you Tyler and Sean. You were a pleasure to work with. More
by Ringpiston
Employees Worked With
Sean Hayes , Tyler Wall
January 22, 2017
Best car buying experience I dreaded buying a car. Did not want to be hassled however, Doug Prince made this experience enjoyable. He worked with us to find the right car and f I dreaded buying a car. Did not want to be hassled however, Doug Prince made this experience enjoyable. He worked with us to find the right car and figure the best financing. I also love the service and follow by Justin. More
by Nicole234
January 20, 2017
Happy Customer My experience with Park Place, specifically Doug Prince, was nothing short of outstanding. I hate buying cars. I loathe dealing with two faced car s My experience with Park Place, specifically Doug Prince, was nothing short of outstanding. I hate buying cars. I loathe dealing with two faced car salesmen. Doug has changed my opinion as he was down to earth and genuinely cared about my wants and my needs. My purchase was a Christmas gift for my wife. Doug even gave me a complimentary, huge red bow for the occassion. If you are in the market for a Mercedes, Doug is your man.. More
by keepurdukesup
Employees Worked With
