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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,001 reviews

August 02, 2016

The Best or Nothing The Mercedes Motto is " The Best or Nothing" and Mercedes has lived up to "the best", but a vehicle is only part of the of all the pieces that make it More

by trident13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2016

Excellent Service from Dereck Penrod! My husband and I visited Park Place Motorcars to look at the Mercedes C300. We had the pleasure of meeting Dereck Penrod who was very knowledgable, pr More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

Great buying experience As always Park Place makes it easy to do business. They create fair deals that are a win win for both parties. Bobby Nicholson was great. More

by steve reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
July 27, 2016

Professional experience! Doug Prince was very professional in his approach. He doesn't "sell" you the car. He helps you "buy" it. Very refreshing experience! I will be back. More

by Jimh
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 26, 2016

Truly an Expert in Excellence Mr. Tunde Bakare was extremely professional and experience in helping us in our 2016 Mercedes-Benz purchase. He was very poised and displayed a gre More

by fandre1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tunde Bakare
Jul 27, 2016 -

Mercedes-Benz of Grapevine responded

Mr. and Mrs. Andre, Thank you for the kind words about Tunde Bakare! We are pleased that Mr. Bakare embodied our "Experts in Excellence" motto during your transaction, and that his professionalism and courtesy impressed you. Enjoy your vehicle!

July 25, 2016

Great Service! Their service is excellent. We work with Tunde he was friendly and professional. Did everything they could to help us get the car I wanted. I'm very h More

by Pequita13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tunde Bakare
July 18, 2016

Great Service, Awesome Car I really enjoyed the experience and quality of service. Dereck was great and went above and beyond to ensure I understood all functionality of my new More

by dhodges10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

Purchase Experience Tony Bedford was extremely helpful during and after the purchase of our vehicle. I would recommend him and his dealership to anyone. They made the ove More

by JMPowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bedford
July 07, 2016

Professional and Ethical Salesperson Purchased a Certified E 350 within one hour of commencement of negotiations. Sales was professionally handled by Shola who made sure I left happy and More

by Abdul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shola Bolomope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Used Sales Manager - name not known
July 04, 2016

Excellent Buying Experience! We bought our GLE 2016 from Park Place Grapevine and we are very pleased and satisfied with the dealership and their professional customer service exp More

by Fadi L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

Mercedes-Benz of Grapevine responded

Fabi, After speaking with the dealership team, we’ve learned that you were working on a deal with our Dallas location when you inquired about a 2016 GLE350 at our dealership. When we viewed their offer in our system, we adjusted our asking price accordingly. However, you wanted to take another $1000 off the asking price, and unfortunately, we could not come to an agreement on a price. You communicated that you would be purchasing the vehicle from our Dallas location. However, your wife called us back and said that she liked our model better. We were still unable to reach a deal. We wish you the best.

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