Mercedes-Benz of Grapevine

Exceptional Purchasing experience After negotiating my third Mercedes purchase with Doug Prince, I can testify that he takes the extra steps to make a customer feel comfortable doing a After negotiating my third Mercedes purchase with Doug Prince, I can testify that he takes the extra steps to make a customer feel comfortable doing a deal and making a purchase. I live in Houston and purchase my cars from Doug in Grapevine after a referral several years ago. I do this purely because the purchase experience is worth it. More

sprinter purchase I went there to purchase a new Sprinter van, Chad help me,very nice and professional. I purchased the second car from Park Place and I'm very happy.K I went there to purchase a new Sprinter van, Chad help me,very nice and professional. I purchased the second car from Park Place and I'm very happy.Keep up the good work :) More

Red Carpet Truly enjoyed the buying experience at Mercedes Benz Motorcars (Grapevine). From the receptionist to the financing group to the sales staff, we exper Truly enjoyed the buying experience at Mercedes Benz Motorcars (Grapevine). From the receptionist to the financing group to the sales staff, we experienced nothing but the best. Special thanks appreciation goes to Jacob (sales) for his knowledge, attentiveness, and his willingness to even educate my son with "car buying". Thanks and appreciation also goes out to Mario Pinney (finance), again making my son feel like he was a part of the process. Overall I couldn't be happier. Thanks. More

Great service Very good client service; from how you're received till the time you leave. Took an older care Mercedes there and loved the service. My girlfriend wen Very good client service; from how you're received till the time you leave. Took an older care Mercedes there and loved the service. My girlfriend went there to purchase her first Mercedes and loved how Mani took care of her. When it was time for me to upgrade, I went straight to him and wasn't disappointed. Will definitely go there again for another upgrade. More

Great! Just ask for Kurtis Walker. He will take care of you extremely well even after your purchase is complete. He remembers every little detail and goes th Just ask for Kurtis Walker. He will take care of you extremely well even after your purchase is complete. He remembers every little detail and goes the extra mile. Garrett Watkins More

Scott should be Awarded Salesman of the Year!! I have no doubt that What he did for my family, he wouldn't do for anyone who works with him. He is an accomplished salesman and so there's no point i I have no doubt that What he did for my family, he wouldn't do for anyone who works with him. He is an accomplished salesman and so there's no point in refuting that but it was my personal experience with him that had me convinced that he's the Best. For us, it was mainly what he did for us during the sales period and after the sales was finalized that had us overly impressed. He followed up with us after the sales, even remembered my birthday a few days after we purchased our car: you would think that he will forget. Even after the sale, anytime I had a problem and I called, he will listen and carefully find solutions to the issues that we were having. During the time of sales, we tested his patience, we were very demanding and were worse customers but he was empathetic, patient and above all showed exceptional customer service. He gave us an exceptionally friendly buying experience. Even after the sales is over, he was reliable and trusted. My family will buy all our cars from him so long as he is the car business. He is rock solid- the reliable, professional and trusted sales man anybody can ever want. More

great experience Jacob Luna and Park Place - Mercedes Benz made my new car purchase a very easy and truly pleasant experience. Jacob was very knowledgeable and very pa Jacob Luna and Park Place - Mercedes Benz made my new car purchase a very easy and truly pleasant experience. Jacob was very knowledgeable and very patient in answering all my questions. He has stayed in contact with us after the sale making sure we were enjoying our new Mercedes and checking to see if we had any questions. I highly recommend Park Place Mercedes and Jacob Luna for your next new car purchase! More

Finally! Buying a car was a nice experience My hats off to Sammy Turner who was our sales person at Park Place. For the first time ever, I actually enjoyed buying a car. Sammy was professional My hats off to Sammy Turner who was our sales person at Park Place. For the first time ever, I actually enjoyed buying a car. Sammy was professional, friendly, fun, and informative. He got us in the car that I wanted in a timely manner and made the process painless. Sammy was OUTSTANDING! Park Place you have business for life! Beautiful dealership with a top notch sales guy....Sammy thank you! I love my new car! More

Overall great purchasing experience The purchasing process was made smooth thanks to the professionalism of the saleman, Bobby Nicholson. He made sure that all of our needs and requests The purchasing process was made smooth thanks to the professionalism of the saleman, Bobby Nicholson. He made sure that all of our needs and requests were met. This was a unique purchasing process because we never saw the car in person but had it shipped to us out of state based on what we saw online. We took Bobby's word that everything was in good condition. Having the car shipped was a smooth process also. The car arrived in Alabama the next day after they received the payment. We will use this dealership again for our future purchases. More

Great Experience I am thrilled to be the owner of an E350 Cabriolet! Corey Bedford was a delight to work with and has gone above and beyond to make this an enjoyable I am thrilled to be the owner of an E350 Cabriolet! Corey Bedford was a delight to work with and has gone above and beyond to make this an enjoyable experience! More