Mercedes-Benz of Grapevine

I had a Great, High Spirited exchange with Patrick and Mark and over all very pleased with to whole buying experience. I Highly recommend Patrick Alcorn and will return. Don Tigert Mark and over all very pleased with to whole buying experience. I Highly recommend Patrick Alcorn and will return. Don Tigert More

My experience was great. Patrick was very attentive to my every need and he kept me informed of everything that was going on with my purchase. every need and he kept me informed of everything that was going on with my purchase. More

Don has been working with me for several years to find the right car for me. My demands have not be easy to meet : 40+ mpg ,diesel engine, and a car that is enjoyable to drive and ride in. Mercedes final the right car for me. My demands have not be easy to meet : 40+ mpg ,diesel engine, and a car that is enjoyable to drive and ride in. Mercedes final delivered the car that meet my demands - 2014 E250. Don got the car as soon as possible - I suspect that I was one of the first to get this model in the USA. So far the car has exceeded our expectations and we are looking forward to taking long trips in it. This is my second car I have bought at Park Place and service has always been outstanding. More

This dealership was great. We went into the dealership just to look at the car and to test drive it. We had no plans of purchasing at the time. Both Scott and Sean were very friendly and helpful. Sean just to look at the car and to test drive it. We had no plans of purchasing at the time. Both Scott and Sean were very friendly and helpful. Sean ended up helping us to purchase the car. He explained everything in detail and was very courteous. He helped us negotiate the price of the car with his manager. The dealership accepted the price we asked for and the buying was very easy afterwards. It is very good to do business with professional people like this. More

Darrin Cline quickly understood our wishes. Our first choice car option did not work out, but he called back two days later with another option that exactly fit our requirements. He was eager to sell us choice car option did not work out, but he called back two days later with another option that exactly fit our requirements. He was eager to sell us a car we liked without being pushy. And he handled our need for perfection quite well. Overall an enjoyable experience. We also enjoyed our contacts with the finance manager and assistant sales manager. They appreciated the business as well as the customer. More

Our overall experience was great! In particular was the professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip. More

Super friendly staff, all pleasantly work hard to make Super friendly staff, all pleasantly work hard to make sure you have the best buying experience possible! Kevin Bullard met every demand I made, with Super friendly staff, all pleasantly work hard to make sure you have the best buying experience possible! Kevin Bullard met every demand I made, without hesitation. He also made sure I got the best deal around. More

Great Service by Kevin Bullard! Really enjoyed my experience at the Mercedes Dealership! Will be coming back to see Kevin in the future to purchase more cars! experience at the Mercedes Dealership! Will be coming back to see Kevin in the future to purchase more cars! More

Lance was great! My only not so good experience was that when I arrived at least 4 Salespeople walked by and didn't even acknowledge that I was there. A sale was almost lost that day. I guess I didn't loo when I arrived at least 4 Salespeople walked by and didn't even acknowledge that I was there. A sale was almost lost that day. I guess I didn't look like I could afford a Mercedes. Thankfully, I was assigned to Lance. He made the difference. More

Excellent service from the entire staff and wonderful follow up as well. The facilities are fantastic and the customer services is great. I look forward to being a longterm customer. follow up as well. The facilities are fantastic and the customer services is great. I look forward to being a longterm customer. More