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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,986 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,988 reviews

September 02, 2014

Service Service Service My family and I have purchased 20 Mercedes from Park Place. The buying experience gets better each time. The purchase is only the beginning the foll More

by jimbugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bedford
Sep 02, 2014 -

Mercedes-Benz of Grapevine responded

Jim and Deborah, thank you for trusting us with your business and being such loyal clients of Park Place Motorcars Grapevine. Tony and Chris will appreciate the kind words, and we’re pleased that you continue to visit our dealership for your Mercedes purchases.

August 25, 2014

Misrepresented - In a GREAT WAY! I had been searching for a 2008 Corvette on line and found "THE" car at Park Place Mercedes in Grapevine, TX. Being somewhat of a skeptic, I reviewed More

by clayconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Jenkins
Aug 26, 2014 -

Mercedes-Benz of Grapevine responded

Lance and the rest of the Park Place team appreciate the kind response. At Park Place Dealerships, one of our core values is Winning, which entails going above and beyond to provide the best experience possible for our clients. We’re pleased that Lance was able to provide that for you when purchasing your Corvette, and we look forward to seeing you again in the future.

August 25, 2014

Outstanding experience purchasing from Charles and PPG Six months ago I purchased a CLA250 from Charles and it was a great experience. Charles was extremely patience with me and made himself available to m More

by Wildavis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2014 -

Mercedes-Benz of Grapevine responded

We're pleased to hear that Charles went above and beyond to provide you with a wonderful experience when purchasing your CLA250. Thank you for recommending Charles to others and we hope to see you again in the future.

August 22, 2014

Awesome Purchasing a vehicle is one of my least most favorite things to do, but working with John Baskin made this an awesome experience. He was very knowledg More

by Lynus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Baskin
Aug 22, 2014 -

Mercedes-Benz of Grapevine responded

Wow, thank you for the great response! John and the Park Place team appreciate the kind words, and we're pleased that John made your CLA buying experience easy and painless. Thanks for recommending us to others too!

August 21, 2014

customer Kurtis walker is exceptional and an asset to this dealership. It was a pleasure doing business at this dealership because of Kurtis. We highly recomme More

by thegymmckinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis Walker
Aug 21, 2014 -

Mercedes-Benz of Grapevine responded

We are happy to hear that you had a great Park Place Dealerships experience with Kurtis, and we thank you for recommending us! We hope you’ll visit us again in the future.

August 19, 2014

The place to buy your next Mercedes-Benz! I had a great experience at Park Place MB Grapevine. My primary contact was the Internet Sales Manager, Corey Bedford. He made the whole experience so More

by sk28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2014 -

Mercedes-Benz of Grapevine responded

We’re glad you had a great experience with Corey! We hope you’ll continue to visit us in the future. Thank you for choosing Park Place Dealerships for your new car purchase.

August 16, 2014

First Class Experience I worked with Corey over email. His quick response and desire to meet all my needs made it any easy decision to purchase from him. Corey made the ex More

by Boswell74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lance Oujesky
August 16, 2014

Right at home! Very friendly and helpful throughout the journey, starting with the quick reply to my first email/query, to scheduling the test drive, and finally the More

by nooralhamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wickham
August 14, 2014

Stacie Esteban Excellent customer service from start to finish. They went above and beyond our highest expectations. This is our second purchase and will come back More

by sesteban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline and Bob LaPenna
August 10, 2014

First experience with Park Place Mercedes-Benz Grapevine From the moment we walked in the door we were made to feel welcome an although Doug was with another customer he introduced us to Rock and they both h More

by rwjslee1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek "Rock" Sargent
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