Mercedes-Benz of Grapevine

Great Service! Smooth and Quick Process! This was my second Mercedes Benz vehicle. This was the best, fastest, and easiest purchase of a vehicle I have experienced. Sam was professional fro This was my second Mercedes Benz vehicle. This was the best, fastest, and easiest purchase of a vehicle I have experienced. Sam was professional from beginning to completion of the sale and afterwards. His customer service is flawless. He made the entire transaction convenient for me, which meant a lot since I was going through a difficult time with a personal issue. I was actually dreading the entire vehicle buying process, but Sam made it flawless. I contacted Sam weeks after my purchase and he was still just as nice and friendly as he was in the beginning. I will/have referred friends and family to the dealership and Sam Turner. More

"Return customer for life!" We just purchased our third Mercedes through Darrin Cline. He listens to what we want and has found us the perfect car at a good price each time. He We just purchased our third Mercedes through Darrin Cline. He listens to what we want and has found us the perfect car at a good price each time. He takes customer service to a higher standard. I would recommend Darrin and Park Place to anyone who is looking for a positive car buying experience. I promise you'll be a return customer too. More

Great service, great response to customer needs, friendly Ross Henderson sold my new 2014 E350 Mercedes to me six weeks ago. Ross is professional, helpful, attentive to customer needs, and a great salesp Ross Henderson sold my new 2014 E350 Mercedes to me six weeks ago. Ross is professional, helpful, attentive to customer needs, and a great salesperson. He is knowledgeable about the business of car sales and understands how to make a deal work. My experience at Grapevine Park Place Mercedes Benz was very positive. I recommend this dealership to anyone interested in buying or leasing a high-performance luxury car that comes with great after-sale service. More

CAR BUYING EXPERIENCE....LIKE NO OTHER We have owned Mercedes Benz vehicles for over 40 years. Our car buying experience with Ross Henderson was exceptional. We found him to be very profe We have owned Mercedes Benz vehicles for over 40 years. Our car buying experience with Ross Henderson was exceptional. We found him to be very professional, courteous and knowledgeable. Ross showed us various cars and we decided to turn in our 2014 E350 MBenz Sport for a 2014 S550 MBenz. This vehicle is truly like no other Mercedes. Thanks Ross for all your help and expertise in making this purchase such a seamless and wonderful experience. More

GREAT EXPERIENCE Lots of friendly faces, our sales rep was terrific, knew the answers to our questions, was and is always there for us. We certainly will be back and Lots of friendly faces, our sales rep was terrific, knew the answers to our questions, was and is always there for us. We certainly will be back and recommend this dealership to our friends and family! More

First Class Experience! Everyone we encountered was friendly and professional. It was a very smooth transaction, and I left feeling like a valued customer. I will do business Everyone we encountered was friendly and professional. It was a very smooth transaction, and I left feeling like a valued customer. I will do business here again, and will recommend to all of my friends. More

Third time customer in 5 years Always enjoy my entire experience at Park Place from start to finish. The receptionists are happy and welcoming. The service department runs pretty sm Always enjoy my entire experience at Park Place from start to finish. The receptionists are happy and welcoming. The service department runs pretty smoothly. Valets are attentive. The cashiers are quick and efficient. Loaner cars are easy! Facility is great, clean, tidy and like a museum. Marty is awesome in sales. Friendly, direct, honest and straight forward. Makes shopping and buying a snap! More

Excellent Experience Kurtis Walker was extremely professional and helpful during the purchase process. He was very attentive and listened to all the specifications we aske Kurtis Walker was extremely professional and helpful during the purchase process. He was very attentive and listened to all the specifications we asked for. Our buying experience was extremely pleasant, smooth and quick based on Kurtis Walker's expertise and attention to detail. He went above and beyond during this process and we would most certainly be repeat customers. Lola and Jide Ogunseinde More

Doing right the first time! This is second purchase I have made at Park Place (Grapevine) in a very short period of time. I was not sure if Corey Bedford was going to be able to This is second purchase I have made at Park Place (Grapevine) in a very short period of time. I was not sure if Corey Bedford was going to be able to out do how he did on the first purchase but he has. His dedication to getting things right first time really impressed me. I would also add I have yet had to actually have either vehicle serviced but my experience when bringing in the vehicle for cleaning has been second to none.. Corey was very thoughtful of my time and took care of my needs by having everything ready on time. More

Amazing Experience! Incredible! Ron is a wealth of information and a true blessing to lean on for the best car buying experience! The entire team at Park Place came tog Incredible! Ron is a wealth of information and a true blessing to lean on for the best car buying experience! The entire team at Park Place came together to help make the process quick, smooth and an overall pleasure! I am so grateful to each team member involved in the process and thankful for having them to help guide me to the right car for my lifestyle. Thank you Ron and the Park Place Team - I could not be more grateful or happy with my purchase! Sincerely, Rachael More