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Mercedes-Benz of Grapevine
Grapevine, TX
2,124 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,124 reviews
June 23, 2016
Professional touch Dealership was pretty thorough in everything from the time we visited till the sale & walkthru was completed. Follow up was good & they tried their be Dealership was pretty thorough in everything from the time we visited till the sale & walkthru was completed. Follow up was good & they tried their best to keep the experience good. Only one area they could have done better is although I did not finance thru them they ran a hard inquiry anyway & so did the finance company. Now, I have 2 of them. More
by benzuff
Employees Worked With
Tony Bedford, Corey Bedford, Taylor Peddicord
June 22, 2016
Perfect Chris, Doug, and Dustin all did a fantastic job from start to finish. I couldn't be happier with my car or the service I received while I was there! Chris, Doug, and Dustin all did a fantastic job from start to finish. I couldn't be happier with my car or the service I received while I was there! More
by Brittney Hurley
June 14, 2016
Amazing experience with exceptional service My experience at Park Place Mercedes in Grapevine was nothing less than exceptional. From the first class selection of superior vehicles to the truly My experience at Park Place Mercedes in Grapevine was nothing less than exceptional. From the first class selection of superior vehicles to the truly great service, this made my car buying experience amazing. Ron McBride was such a joy to work with. He was incredibly knowledgable, kind, and patient with us. From the moment we started our search, he was on our side to help and made the entire process both simple and fun. I would recommend this dealership, and Ron, to anyone and will only purchase future vehicles from this team! More
by hannahgarvin
Employees Worked With
Ron McBride
June 14, 2016
Best car buying experience I've ever had Everyone at the dealership was professional and welcoming. Ron McBride was easy to work with and very respectful of my time. Overall great car buyin Everyone at the dealership was professional and welcoming. Ron McBride was easy to work with and very respectful of my time. Overall great car buying experience More
by Julesawelsh
Employees Worked With
Ron McBride
June 13, 2016
Service n detail to what I needed was excellent Mr Prince was so considered n helpgul with my concerns just excellent in handling all my issues. I would recommend him to other people if the opportun Mr Prince was so considered n helpgul with my concerns just excellent in handling all my issues. I would recommend him to other people if the opportunity every present itself. More
by Maria Manus
Employees Worked With
Other Employees :
I did have contact with a manager n fin. Dept all were attentive n excellent .
June 13, 2016
Pleasant experience We were just looking, not planning on buying yet but because of the knowledgeable salesman we ended up buying. It was an easy and nice experience. We were just looking, not planning on buying yet but because of the knowledgeable salesman we ended up buying. It was an easy and nice experience. More
by mercer15
Employees Worked With
June 06, 2016
Corey Bedford is a great salesman with personal touch Corey Bedford was as usual courteous and helpful in answering all of our questions and help us make a decision that we were extremely happy Corey Bedford was as usual courteous and helpful in answering all of our questions and help us make a decision that we were extremely happy More
by spuppala
Employees Worked With
Tony Bedford, Corey Bedford
June 06, 2016
Don - simply the best Great experience and fantastic service provided by Don Vaughan. As always, a pleasure dealing with him. On our third purchase and it only gets better Great experience and fantastic service provided by Don Vaughan. As always, a pleasure dealing with him. On our third purchase and it only gets better. More
by Affluentrides
Employees Worked With
Mark Rogera, Don Vaughan
June 04, 2016
Truly professional! Great experience I had a great experience working with Scott. He was truly professional through the entire experience and follow up. Found the right vehicle at the rig I had a great experience working with Scott. He was truly professional through the entire experience and follow up. Found the right vehicle at the right price. More
by rik
Employees Worked With
May 31, 2016
"Not the Typical Used Car Experience" Thank you Keith for the best used car buying experience ever! I have worked with two of the Park Place Dealerships and Grapevine Mercedes is the Best Thank you Keith for the best used car buying experience ever! I have worked with two of the Park Place Dealerships and Grapevine Mercedes is the Best. The total experience went smoothly and without the typical "Let me check with my Manager" drama. I am not a fan of Drama, therefore I would highly recommend all my family and friends to call Keith to experience a used car purchase the way its meant to be, Drama Free! Keith understood my aggressive pricing approach and got the deal done. A true Gentleman and he represents his dealership wth passion. I'll be back to Keith when I'm looking in the future, Grapevine Park Place pays attention to the "details". That's what make them Great! More
by YukonMan
Employees Worked With
Keith Sarao
