Mercedes-Benz of Grapevine

Contined until it's right Bought a truck sight unseen and had it shipped. Had the car in two days (amazing), but there were a few issues about the condition. However, the sta Bought a truck sight unseen and had it shipped. Had the car in two days (amazing), but there were a few issues about the condition. However, the staff didn't rest until everything was right. I"m very pleased with their follow-through!i More

Mani Yassan - Excellent Customer Service and Knowledge I purchased a CPO Mercedes from Mani Yassan at Park Place Mercedes Grapevine in Dec 2011. Mani was very knowledgeable and helpful as I compared vehicl I purchased a CPO Mercedes from Mani Yassan at Park Place Mercedes Grapevine in Dec 2011. Mani was very knowledgeable and helpful as I compared vehicles to meet my needs. I bought a terrific car which exceeded my expectations and drives like a dream. My husband routinely takes my car in for car washes and each time he runs into Mani - he is friendly and appreciative of our business. When my husband decided to buy a Mercedes, I called Mani and told him what we were looking for. He found another great vehicle perfect for my husband's needs and very well-priced. Our experience over 2 and 1/2 years has been terrific with both the sales and service we have received at Park Place. I called Mani recently to ask him to keep an eye out for a newer vehicle for me. We are so spoiled by the great service, I wouldn't even think of going to another dealership. Customers for Life! More

Experience working with Sales Consultant John Baskin I want to echo many of the comments made regarding the positive experience I had with Mr. John Baskin. John is a very experienced and knowledgeable s I want to echo many of the comments made regarding the positive experience I had with Mr. John Baskin. John is a very experienced and knowledgeable sales consultant who puts you at ease immediately. I stopped by the dealership to acquire information about the car that I am interested in. John provided me with all the information that I needed and I did not feel pressured to purchase the car right away. He also offered to allow me to test drive the car of interest but I chose to save the test drive for another time. However, in the coming months I plan to make my purchase and will definitely consult with John to assist me with the buying process. More

Excellent service; no complaints, no regrets. I came to Mercedez Park Place in February 26th, 2014,to work on my 2010 GLK bought from Lexus Park Place in January 2014 that has been giving me sever I came to Mercedez Park Place in February 26th, 2014,to work on my 2010 GLK bought from Lexus Park Place in January 2014 that has been giving me several problems since I bought it. My 2010 GLK was taken to the service department for to be checked out. I decided to do window shopping while waitinng for my car to be checked. I was introduced to sales consultant, Shola Bolomope. Shola took me under his wings and told me the importance of driving my GLK with absolute peace of mind and joy. Shola was very professional, concerned, and very caring and knows his job to the minute details. I left the Mercedez Park Place happy and satisfied with my 2012 Mercez benze GLK. I love my 2012 GLK absolutely. I am so much in love with my new car. I love the move, the sound and the feel of my 2012 GLK. I love the peace and joy I have inside me while driving my 2012 GLK. I have not had any problem so far with my new car since I bought it. One million thanks to Shola Bolomope for his professional advice. One million thanks to all the staff of mercedez park place. Thanks to the staff that gave my baby girl a pretty doll she adored so much. I will recommend my friends to come to mercez park place to buy their cars. More

New Vehicle Purchase My wife and I were very impressed with the Grapevine facility as it was our first visit. Everyone was courteous and helpful. The reason we went to Gra My wife and I were very impressed with the Grapevine facility as it was our first visit. Everyone was courteous and helpful. The reason we went to Grapevine was our sales consultant, Darryl Muldrow. We have worked with Darryl for over 6 years. Darryl has always given us the opportunity to make the right choices we have made through customer service, value and always taking his time as if we were the only customer in the dealership. This is our 3rd SL 550 and have enjoyed everyone of them. More

Our first time This is the first time we have purchased a Mercedes. We have been very pleased with all of the personnel we have worked with, especially Chad Clark, o This is the first time we have purchased a Mercedes. We have been very pleased with all of the personnel we have worked with, especially Chad Clark, our sales person. All contacts have been very positive and we look forward to working in the future with the staff there. More

Out of state purchse Steve Wickham and his team at Park Place or well above the bar when it comes to working with a dealership for a car purchase. We all know that the pr Steve Wickham and his team at Park Place or well above the bar when it comes to working with a dealership for a car purchase. We all know that the process of research, locating and purchasing a vehicle can be a bit stressful. To add to the stress, I'm located in Central California and the vehicle was in Texas. Steve ensured the last piece of this puzzle was stress free from beginning to end. He gave me the price I wanted, the vehicle itself was just beautiful and actually nicer than the pictures could show. The process was very fast considering the distance, and then he took care of locating a shipping company. If I were to purchase another vehicle that was not local, the first place I would look would be Park Place. If they didn't have what I was looking for, I'd contact Steve and see if he could locate something. You MUST give him a shout and see what magic he can do for you! More

Deal with Darrin! Darrin provided excellent customer service from the start. He found the exact car I wanted within a week and we negotiated to a price I thought was gr Darrin provided excellent customer service from the start. He found the exact car I wanted within a week and we negotiated to a price I thought was great. He is a "no pressure" salesman who delivers. He made me feel very special and my GL is absolutely perfect! I recommend him and Pete and will certainly deal with them again. I have previous buying experience with the Park Place family and that is why I chose this dealership. They certainly exceeded my expectations! More

Park Place Grapevine is the best place to buy a Mercedes. Shola Bolomope is the best salesman ever. He is very polite and knowledgeable. The folks at the dealership are is the best place to buy a Mercedes. Shola Bolomope is the best salesman ever. He is very polite and knowledgeable. The folks at the dealership are fantastic. Everyone is so helpful. O my next car need, I will be sure to go back. I will recommend the Park Place to all my friends. It is indeed a 5 star place. More

New Car Purchase I have purchased five new Mercedes from Park Place Grapevine, The last three vehicles have been purchased with Don Vaughn. The service provided by Don I have purchased five new Mercedes from Park Place Grapevine, The last three vehicles have been purchased with Don Vaughn. The service provided by Don is always exceptional. I was having difficulty deciding which vehicle to purchase. It was freezing cold they day I came to the dealership. Instead of walking outside in the cold (like most dealershps would have made me do), Don drove me around in a loan car looking for my next new car., I finally decided which car I wanted, Don searched for the exterior/interior color that I wanted all over the country. He found one had it delievered, changed out the rims for me and stayed way past the time that the dealership closed to explain all of the functionalities of my new car even though this wasn't my first rodeo. Don could have easily said I know you know what to do since this is your fifth Mercedes. He took the time as if it was my first. This is the ONLY type of service that I have received when in the Park Place Grapevine store. I recommend Park Place Grapevine to all my family and friends. This is the place where buying a new car is a quick as buying a new pair of shoes! More