
Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,974 reviews
I really liked the service i have been provided recently when i went to enquire about Benz CLA. John Baskin was great in terms of explaining you all about the car, he would try to know your interests and he when i went to enquire about Benz CLA. John Baskin was great in terms of explaining you all about the car, he would try to know your interests and helps to select the right car you. More
Scott was wonderful to work with! Every sales person we were in contact with during the entire buying and negotiating process was very, very professional. were in contact with during the entire buying and negotiating process was very, very professional. More
Absolutely wonderful buying experience from start to finish--so smooth. Corey Bedford was so knowledgeable and practically answered all questions before they were even asked. Everything about this pur finish--so smooth. Corey Bedford was so knowledgeable and practically answered all questions before they were even asked. Everything about this purchase was first-class: very fair trade-in value and good sales price on the 2014 E-350 as well as being "treated like royalty." Definitely we'll go back to Corey and Park Place before too long for our next vehicle--wouldn't even think of going anywhere else! More
Kevin is what you expect from a Park Place sales rep. He placed all offers available and when a final decision needed to confirmed, he brought in the correct resources and the deal was done. There was neve placed all offers available and when a final decision needed to confirmed, he brought in the correct resources and the deal was done. There was never a pressure placed on me. After the sale, all the little things that were promised were followed up and delivered. If you are in the market for a pre-owned vehicle, ask for Kevin... you will not be disappointed... More
My experience work Ron and Park Place was amazing! Beyond friendly service ..I can honestly say best car buying experience I've ever had. A huge Thank you to Ron and Park Place, I absolutely love my Beyond friendly service ..I can honestly say best car buying experience I've ever had. A huge Thank you to Ron and Park Place, I absolutely love my car and will recommend to everyone. More
Scott was incredible. He really listened to my needs and made the experience wonderful. He did not make me feel pressured and really felt he was on my team made the experience wonderful. He did not make me feel pressured and really felt he was on my team More
Lance Jenkins was great to work with! I was treated fairly and was not pressured. It was as if his only concern was for me to be completely satisfied with my purchase. Thanks Lance, for all your help fairly and was not pressured. It was as if his only concern was for me to be completely satisfied with my purchase. Thanks Lance, for all your help and for being patient with me. I look forward to working with you again soon! More
I enjoyed the purchase of my new car with Don at the Mercedes dealaership in Grapevine. Usually buying a care is not on the top of the list in enjoyable experiences. As experienced in the past. This w Mercedes dealaership in Grapevine. Usually buying a care is not on the top of the list in enjoyable experiences. As experienced in the past. This was no stress, no hassle, and no bull. Don was so vey informative on the car and did not feed me any bull. He did exactly what he told me and pulled no punches. I felt at ease with him and never felt any stress or pressure in purchasing the car. He is top of the line in my book! I also meet the new manager and he also was a genuine as Don. I love the dealership and will always purchase my vehicles from them in the future. Not only did I recieve service while at the dealership he called me days later to make sure I was happy with the purchase. I will recommend Don to all of my friends and family for the purchase of a new vehicle. THANK YOU DON!!!!!!!!!!! I LOVE MY CAR!!!!!!!!!!! Debra More
The dealership is very friendly without high pressure sales tactics and had enjoyed working with the sales department and had always enjoyed working with the service department in the past thirty years t sales tactics and had enjoyed working with the sales department and had always enjoyed working with the service department in the past thirty years that I had owned Mercedes. More