Mercedes-Benz of Grapevine

Hats off to Park Place Motors and Scott (Rhett too). My experience was without a doubt the easiest purchase I have EVER made. After test driving the ML350 I was hooked and the transaction from trade in to experience was without a doubt the easiest purchase I have EVER made. After test driving the ML350 I was hooked and the transaction from trade in to receiving my new vehicle was less than 48hrs with NO PRESSURE. I loved the personal attention and the private lessons I received learning all the wonderful features my car came with. I truly felt like I was treated like "part of the family" and I will no doubt be a loyal customer for years to come.Thank you Scott and Rhett for your superior professionalism More

At Park Place Grapevine, I found the vehicle that well suited my personal taste and transportation need. Phillip Edwards proved to be a knowledgeable sales consultant, very pleasant, and personable. The c suited my personal taste and transportation need. Phillip Edwards proved to be a knowledgeable sales consultant, very pleasant, and personable. The car buying experience at Park Place felt as though I was spending time with family. Moreover, with the information I provided in conversation, Mr. Edwards made a recommendation to test drive a model of Mercedes vehicle which I had overlooked. The model he recommended was a hidden “gem.” This gem is now my new vehicle. I am very pleased with the quality of service and professionalism extended to me at Park Place. I have and will continue to recommend Park Place Mercedes Grapevine as the best place to purchase a vehicle. More

I wanted to surprise my wife on our anniversary with a new car. The timing was going to be tricky because I wanted the new CLA 250 to be parked in the same spot at the train depot that her previous car w new car. The timing was going to be tricky because I wanted the new CLA 250 to be parked in the same spot at the train depot that her previous car was when she got off the train from work. John Baskin, my salesman, made everything happen flawlessly and she was very surprised and happy. John even followed me to the train station with the new car so he could be there to take pictures and also took the time to go over everything with the new car and make sure my wife was comfortable with the new technology. Park Place Motorcars gave us a very fair price on the trade in and treated me very well. I would definitely recommend to my friends and family to go to Parl Place Motorcars and see John Baskin if they are in the market for a new Mercedes. More

This was the second time I have dealt with Corey Bedford when buying a new Mercedes Benz. He worked hard to ensure I got the best deal on a 2014 E350 Coupe. He is highly responsive and will return emails when buying a new Mercedes Benz. He worked hard to ensure I got the best deal on a 2014 E350 Coupe. He is highly responsive and will return emails and text messages (my preferred methods of contact) quickly and even after normal business hours. If you want the best deal and someone who cares about you individual needs this is the man to work with. More

I had a Great, High Spirited exchange with Patrick and Mark and over all very pleased with to whole buying experience. I Highly recommend Patrick Alcorn and will return. Don Tigert Mark and over all very pleased with to whole buying experience. I Highly recommend Patrick Alcorn and will return. Don Tigert More

My experience was great. Patrick was very attentive to my every need and he kept me informed of everything that was going on with my purchase. every need and he kept me informed of everything that was going on with my purchase. More

Don has been working with me for several years to find the right car for me. My demands have not be easy to meet : 40+ mpg ,diesel engine, and a car that is enjoyable to drive and ride in. Mercedes final the right car for me. My demands have not be easy to meet : 40+ mpg ,diesel engine, and a car that is enjoyable to drive and ride in. Mercedes final delivered the car that meet my demands - 2014 E250. Don got the car as soon as possible - I suspect that I was one of the first to get this model in the USA. So far the car has exceeded our expectations and we are looking forward to taking long trips in it. This is my second car I have bought at Park Place and service has always been outstanding. More

Darrin Cline quickly understood our wishes. Our first choice car option did not work out, but he called back two days later with another option that exactly fit our requirements. He was eager to sell us choice car option did not work out, but he called back two days later with another option that exactly fit our requirements. He was eager to sell us a car we liked without being pushy. And he handled our need for perfection quite well. Overall an enjoyable experience. We also enjoyed our contacts with the finance manager and assistant sales manager. They appreciated the business as well as the customer. More

This dealership was great. We went into the dealership just to look at the car and to test drive it. We had no plans of purchasing at the time. Both Scott and Sean were very friendly and helpful. Sean just to look at the car and to test drive it. We had no plans of purchasing at the time. Both Scott and Sean were very friendly and helpful. Sean ended up helping us to purchase the car. He explained everything in detail and was very courteous. He helped us negotiate the price of the car with his manager. The dealership accepted the price we asked for and the buying was very easy afterwards. It is very good to do business with professional people like this. More

Our overall experience was great! In particular was the professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip. More