Mercedes-Benz of Grapevine

Our overall experience was great! In particular was the professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip professionalism, knowledge, and friendliness of our salesperson Phillip Edwards. Everone we dealt with was great with the same attributes as Phillip. More

Super friendly staff, all pleasantly work hard to make Super friendly staff, all pleasantly work hard to make sure you have the best buying experience possible! Kevin Bullard met every demand I made, with Super friendly staff, all pleasantly work hard to make sure you have the best buying experience possible! Kevin Bullard met every demand I made, without hesitation. He also made sure I got the best deal around. More

Great Service by Kevin Bullard! Really enjoyed my experience at the Mercedes Dealership! Will be coming back to see Kevin in the future to purchase more cars! experience at the Mercedes Dealership! Will be coming back to see Kevin in the future to purchase more cars! More

Lance was great! My only not so good experience was that when I arrived at least 4 Salespeople walked by and didn't even acknowledge that I was there. A sale was almost lost that day. I guess I didn't loo when I arrived at least 4 Salespeople walked by and didn't even acknowledge that I was there. A sale was almost lost that day. I guess I didn't look like I could afford a Mercedes. Thankfully, I was assigned to Lance. He made the difference. More

Excellent service from the entire staff and wonderful follow up as well. The facilities are fantastic and the customer services is great. I look forward to being a longterm customer. follow up as well. The facilities are fantastic and the customer services is great. I look forward to being a longterm customer. More

First off, this is the largest Mercedes dealership that I have ever seen (and I have seen many). They have room for just about every color and model, so it was great to see so many options. Scott was so he have ever seen (and I have seen many). They have room for just about every color and model, so it was great to see so many options. Scott was so helpful in this helping me locate my perfect car, as I was unsure about the various silver/grey colors as well as purchasing a new or certified pre-owned vehicle. Scott was also so patient with me, as I needed instruction on how to use the electronic gear selector. It was a smooth transaction, and the service at this Mercedes dealership far exceeds the service at all the other locations that I have dealt with over the past 30 years. I would definitely return to this dealership and recommend them to all my friends and family!! More

The Park Place Mercedes Dealership in Grapevine is beautiful and inviting.We felt very comfortable and were impressed with our Sales Consultant Kevin Bullard. Kevin was very knowledgable and enthusias beautiful and inviting.We felt very comfortable and were impressed with our Sales Consultant Kevin Bullard. Kevin was very knowledgable and enthusiastic about the vehicle we purchased.My husband and I were thrilled with the quality,appearance,and workmanship of the C250 we purchased.Kevin demonstrated the car's functions and answered all our questions in a friendly and professional manner.Our experience was refreshingly enjoyable.We would definitely reccomend this Dealership .to our family and friends. Thank you, Mrs. Diane Rios More

Best experience (so far for me) as to purchasing a vehicle at a dealership -- outstanding personal service, quick & painless process, good detailed explanations and a welcomed follow-up. vehicle at a dealership -- outstanding personal service, quick & painless process, good detailed explanations and a welcomed follow-up. More

Corey Bedford got us special discounts for the car making it more affordable. He was courteous and responsive for all the questions I have about the product. it more affordable. He was courteous and responsive for all the questions I have about the product. More

I have dealt with Subaru for 3 years but my experience during the process of shopping for a new car and coming Mercedes benz and meeting Mr Shola indicates high level of professionalism. I came for someth during the process of shopping for a new car and coming Mercedes benz and meeting Mr Shola indicates high level of professionalism. I came for something else but I end up having the best car with good value. Thnaks for his expert advice and judgement More