Mercedes-Benz of Grapevine

A family friend referred me to Jason. I had been looking at trading in my Santa Fe for a GLK. Jason was very helpful, friendly, and efficient. As a first time car buyer I didn't know what to expect. The who at trading in my Santa Fe for a GLK. Jason was very helpful, friendly, and efficient. As a first time car buyer I didn't know what to expect. The whole process took only a week. Everyone I worked with made it possible for a 1st time car buyer like me to get the car I wanted. The whole process was stress free. I would refer anyone looking for a Mercedes to go see Jason. More

I had a difficult trade with a lot of negative equity. My goal was to get into a newer car with a lower payment. I initially thought I could only save about 200/month on my auto expenses with other vehicles goal was to get into a newer car with a lower payment. I initially thought I could only save about 200/month on my auto expenses with other vehicles at other dealerships. I was about to give up as 4 other dealerships all different makes couldn't come through.These guys really came through and I ended up saving about 400/month and I have a great car. I was in and out quick. I also got the deal I wanted and one I actually though was fair. I've bought about 5 other cars all M series BMW's and never walked out of the dealership thinking I got the best deal. The car I purchased was a E550 loaded. I came from a 2008 BMW M5 and I have to say the Mercedes is a pretty nice ride. I've already referred my friends to Park Place Grapevine based on my excellent experience. Thank you guys. More

I went to Park Place and specifically to Phillip Edwards after my boyfriend had a great experience purchasing his car at Park Place Grapevine. Phillip is a consummate professional and works hard to make sur after my boyfriend had a great experience purchasing his car at Park Place Grapevine. Phillip is a consummate professional and works hard to make sure that you are happy and treated well. I can't tell you how relieved I am to have a car from Park Place because already everything is 10x better than the experience I had at BMW dealerships/service departments with my past 2 cars (almost 10 years). Phillip is great and because of his hard work he now has sold both my boyfriend and I both cars in less than a year and I will refer anyone I can to him! Thanks Phillip! More

Tony Bedford is a very professional sales associate. He is honest and goes the extra mile to make sure you experience in purchasing a new car is perfect. No hassle and no problems. It is a walk in the park is honest and goes the extra mile to make sure you experience in purchasing a new car is perfect. No hassle and no problems. It is a walk in the park with Tony. We have trusted him for many years and will continue to seek his guidance in any future automobile purchase. He is the BEST hands down. More

Pretty amazing customer focused experience when I compare a parallel experience with Westway Ford that occurred at the same time as this negotiation. Corey lead the Park Place Motor Car negotiation via the a parallel experience with Westway Ford that occurred at the same time as this negotiation. Corey lead the Park Place Motor Car negotiation via the internet and was very easy and fast. At the same time my face to face negottation at the Ford dealership that took in excess of 12 hours over 3 separate visits before I walked away. Corey was service oriented, brough a demo GLK to my office to save time for me and then allowed me to drive the demo until the car I requested arrived. When a change to the demo was necessary he arranged for another GLK to be delivered to my house. The closing was easy and fast. Every encounter at Park Place Motor Cars was constructed around my needs. Amazing service and product. More

I leased a vehicle from Corey 4 years ago and he has taken care of me ever since. When my lease was coming up I knew that I did not want to leave Park Place and Corey, so I called him and he worked out taken care of me ever since. When my lease was coming up I knew that I did not want to leave Park Place and Corey, so I called him and he worked out a great deal for me. He has been a huge blessing to me. More

Tony is great. I've purchased 3 new Mercedes from him and he has been fantastic each time. He worked hard to find the exact car I was looking for and his continual follow up is second to none. and he has been fantastic each time. He worked hard to find the exact car I was looking for and his continual follow up is second to none. More

Excellent customer service, easy negotiating, quick financing and paperwork, they really appreciate the value of time. Dealing with the service dept. afterwards for License plates, complimentary car wa financing and paperwork, they really appreciate the value of time. Dealing with the service dept. afterwards for License plates, complimentary car wash was fantastic. More

Our recent purchase experience at Park Place Mercedes Benz was one of the most pleasant we've ever experienced and near perfect in terms of our satisfaction with the end result. Jonathan Kowalsky and Mat Benz was one of the most pleasant we've ever experienced and near perfect in terms of our satisfaction with the end result. Jonathan Kowalsky and Matt McPherson are two of the nicest people you could want to deal who went above and beyond from start to finish to ensure our 100% satisfaction with the vehicle we purchased. I can only describe the entire experience as an awesome example of customer focused service that truly delivers 100% customer satisfaction. To Jonathan and Matt - thank you for everything and the extraordinary efforts you expended on our behalf. You are both "best in class" to us and great examples of what awesome customer service is really about. Sherri & Grant Whitt Southlake, TX More

Ron handled everything for me ahead of time prior to my arrival, and I mean EVERYTHING. It made the actual sales transaction seamless and pleasant!! I love the Mercedes purchasing experience and Ron made i arrival, and I mean EVERYTHING. It made the actual sales transaction seamless and pleasant!! I love the Mercedes purchasing experience and Ron made it all the more flawless with his calm and friendly demeanor. Even in my hurried manner initially, he handled everything with the patience and ease like I needed. He even gave me some valuable information that saved me from an unnecessary trip to San Antonio and took care of absolutely everything. Amazing experience and I highly recommend. More