Mercedes-Benz of Grapevine

Great Customer Service. Very Friendly. Easy to deal with. Overall a great experience with both the car & the salesman Mani Yassan. Would definitly recommend this dealership & buy another car from the with. Overall a great experience with both the car & the salesman Mani Yassan. Would definitly recommend this dealership & buy another car from them in the future. More

Russ was thorough in explaining the products we were interested in, and Mario was equally thorough in his explanation of the process. Both men are friendly and easy to get along with. They exceeded ou interested in, and Mario was equally thorough in his explanation of the process. Both men are friendly and easy to get along with. They exceeded our service expectations. We would recommend them, and Park Place Motorcars Mercedes Benz Grapevine, to all our friends who are in the market for a luxury automobile. More

It was a true pleasure to purchase our car from Lance. Lance was quick to find cars that matched our exact specifications in terms of price, size and mileage. We felt like he was working to make us happy Lance was quick to find cars that matched our exact specifications in terms of price, size and mileage. We felt like he was working to make us happy, not push something out of our budget. Lance patiently showed and rode in a number of cars until we made our selection. Lance was more than fair on our trade-in and negotiated a great price on our car. He was extremely knowledgeable about the car's history and certification. Overall, it was a best-possible experience and I would recommend anyone who shops at Park Place Grapevine ask for Lance. More

I came in to trade in my 2012 GLK for a CPO 2011 E550 coupe. I worked with Kat over the span of around 3 months as we narrowed down my vehicle of choice. At first, I was trying to decide between a C250 coupe. I worked with Kat over the span of around 3 months as we narrowed down my vehicle of choice. At first, I was trying to decide between a C250 coupe or an SLK 250. Kat was very patient in showing me both models and allowed me to test drive whatever I wanted. As much as I loved both cars, I decided to give it a second thought. The second time around, I was focused on either the C350 or an E350. We test drove some more, with Kat having me compare the differences between the C- and E-class vehicles. It was during this second visit that I decided to stick with an E-class - if I was going to upgrade my vehicle, it might as well be a real serious upgrade. I almost did decide to purchase a brand new 2012 E350 coupe, but due to the color I decided against it. Then, a few weeks later, I found a Certified pre-ownded 2011 E550 coupe that had my exact preferences regarding options, packages, and colors. I contacted Kat to look into the vehicle and scheduled an appointment with her. When I came in, she told me she had already looked over the vehicle and pointed out any defects she saw and told me they would get it fixed should I decide to purchase. We then negotiated on an excellent deal, and I took the car home that day. In every step of the way, Kat took steps to ensure my complete satisfaction. She always did her best by making the car and purchase experience as perfect as possible. In several years, I will definitely come back to purchase a new car from this dealership. Kat is absolutely the best sales consultant I have ever dealt with in my life. All other sales consultants are so concerned with their paychecks, but Kat is actually so concerned with making sure her clients are completely satisfied. I would love to work with Kat again, she is an incredible, positive asset to the Park Place Motorcars Grapevine dealership!! More

I found a used Jag XFR that I liked on cars.com. I called and Mani checked to make sure it was still available for me. I placed a hold payment on the car so that I would be able to fly out later in t called and Mani checked to make sure it was still available for me. I placed a hold payment on the car so that I would be able to fly out later in the week to purchase it. Since I couldn't just drive over to see the car, I had a bunch of questions about it. Mani was very quick to respond to them and even provided some extra pictures in a very timely manner. When I arrived in the airport he was there to pick me up and take me to the dealer. When we arrived the car was detailed and had a full tank of gas for me. The finance team was very good also. Not only did they find me a good interest rate, they called a bank that I prefer to work with and got them to match the lowest rate they found in order to make it more convenient for me. The staff at Park Place Motors were very helpful, professional, and went out of their way to make my experience excellent. I'd definitely recommend them and will go to them first in the future for any car purchases. More

I being driving the same car for 15 years and was actually dreading the process of car shopping, but Mani was wonderful and made very thing smooth and more comfortable than I could have imaged. Than actually dreading the process of car shopping, but Mani was wonderful and made very thing smooth and more comfortable than I could have imaged. Thank you Mani. More

Lance was not only helpful, he was extremely knowledgable on product. I have not purchased a car in many years, Lance made the process enjoyable. We will definately purchase again from Park Place. Thank You on product. I have not purchased a car in many years, Lance made the process enjoyable. We will definately purchase again from Park Place. Thank You More

I have purchased six cars from this dealership--this year, alone--and dozens more for over 15 years. Having purchased over 200 cars from all over the world, I must say that Park Place has revolutionize year, alone--and dozens more for over 15 years. Having purchased over 200 cars from all over the world, I must say that Park Place has revolutionized the automobile purchasing experience, where others have tried and failed. A bow to Ken Schnitzer (owner) and the thousands of employees at the Park Place family of dealerships. More

We have purchased our last 4 vehicles through Don and it has always been a great experience. He's very professional and has always shown he truly cares about fulfilling our needs. We will go back to him aga has always been a great experience. He's very professional and has always shown he truly cares about fulfilling our needs. We will go back to him again and also recommend him to our friends and family. More

Our experience at your dealership was wonderful, thanks to Kurtis Walker. We have purchased 18 vehicles from 3 different contries from many dealerships and we were never treated as well as we were at Park to Kurtis Walker. We have purchased 18 vehicles from 3 different contries from many dealerships and we were never treated as well as we were at Park Place. Kurtis saw to all our needs, treated us as if we were his most important customers. My wife, daughter and I are amazed. He not only delivered our car to driveway, but while we waited for it he loaned us an excellent vehicle to drive until ours was ready. We are very happy with our new car as it was delivered in excellent condition. Our family award Five Stars to Kurtis Walker, Chris Stanford & Park Place for our wonderful experience at your facility. More