Mercedes-Benz of Grapevine

Very good quality of service and level of dedication from both Sales Person and Internet Sales Manager. Dealership facilities were also very impressive and all staff seemed very pleasant. both Sales Person and Internet Sales Manager. Dealership facilities were also very impressive and all staff seemed very pleasant. More

In searching to trade in my vehicle for a pre-owned vehicle, I was very pleased to find that the Mercedes dealership in Grapevine was both well located and extremely reasonably priced. Our car search vehicle, I was very pleased to find that the Mercedes dealership in Grapevine was both well located and extremely reasonably priced. Our car search experience was further enhanced by working with Kurtis Walker. Kurtis was very attentive to what we were looking for, and upon trade in ensured that our pre-owned C300 looked and drove like a brand new car. I really appreacited talking with him, and look forward to future purcahses through Park Place Grapevine. More

Every experience with Russ and the dealership was great. I definately would refer a friend. This is my second car and plan on purchasing another car in the fall. I definately would refer a friend. This is my second car and plan on purchasing another car in the fall. More

Jonathan was very friendly and helpful from the beginning. He was knowledgable of the products, and answered every question patiently without making us feel we were imposing on his time. The over beginning. He was knowledgable of the products, and answered every question patiently without making us feel we were imposing on his time. The overall process was excellent, and we always felt that Park Place wanted our business, and wanted to make us feel special. I would recommend this dealership to anyone looking for a new or used car. More

I am 42 yrs old and have purchased a lot of cars in my life and never have I been treated better than I was at Park Place! Rock is incredible! he went above and beyond explaining everything to me then h life and never have I been treated better than I was at Park Place! Rock is incredible! he went above and beyond explaining everything to me then had to do it all over again for the wife and a 3rd time for the kid. The car (E350) is perfect it drives like a dream when I brought it home the first night I couldn't get my wife to stop crying she was so happy. It was her perfect Birthday gift. Thanks Rock and Park Place I will be back and I'll bring friends. More

I've only had one car in my lifetime and I didn't consider a Mercedes as my next car. Not because I'm not fond of the brand, but I didn't think it was affordable considering my current financial obl consider a Mercedes as my next car. Not because I'm not fond of the brand, but I didn't think it was affordable considering my current financial obligations. However, I pray about everything (especially major decisions) and I was led to Mercedes. My overall experience was great and I went home with what was promised to me. Although I received a great gift out of the experience I hope that my sales rep was blessed by the experience as well. Everything fell into place perfectly and the excellent customer service was an added bonus. All the characteristics of my ideal sales rep was present and he worked with me until I received what I wanted. I would recommend the Mercedes experience to anyone and I definitely recommend Jeff and Mike as the go-to-guys. More

This was my first time in the dealership and i felt very welcome and the atmosphere was great,Philip was very helpful and friendly.I have the vehicle i want and i`m pleased.I would recommend anyone looking welcome and the atmosphere was great,Philip was very helpful and friendly.I have the vehicle i want and i`m pleased.I would recommend anyone looking for a Mercedes to Park Place.This was the best experience i`ve had purchasing a vehicle.I live 2hrs away and it was worth the drive.Thank you very much.God Bless! More

Having bought about 6 new cars thus far in life this was my first Mercedes experience. I purchased a 2012 E350. While my primary contact was Corey Bedford I also interacted with John Picinic, Russ Amsden my first Mercedes experience. I purchased a 2012 E350. While my primary contact was Corey Bedford I also interacted with John Picinic, Russ Amsden and Mario Pinney. All of the staff is top notch, they honor their words and agreements, treated me fairly with dignity - professionalism and mutual respect, have a no hassle attitude, the shop is high class, my deal was good, rate was good, and the sales closing process was smooth. By far the best car buying experience I have ever had. More

While I've owned several Cadillac's, BMW, and Lexus, this was my first visit to a Mercedes Dealership. I found the Staff to be very professional, and the sales person I dealt with, Mr. Tony Bedford, was extr was my first visit to a Mercedes Dealership. I found the Staff to be very professional, and the sales person I dealt with, Mr. Tony Bedford, was extremely helpful. Both his knowledge & expertise helped me decide on the purchase of an E 350. I will recommend Mr. Bradford and the dealership to both my friends and acquaintances. More

My wife and I recently purchased a GLK 350 from Park Place/Grapevine. My work schedule doesn't leave me much time for car shopping,so, I searched the internet for dealerships within a 200 mile radius of Place/Grapevine. My work schedule doesn't leave me much time for car shopping,so, I searched the internet for dealerships within a 200 mile radius of my home. Park Place/Grapevine showed up in that search. After viewing their website and finding a vehicle of interest, I contacted the dealership and was put in touch with Kurtis Walker. He was very helpful explaining details of the GLK 350 and sent me links to vehicles that I might be interested in. I actually picked a vehicle to buy, but I wasn't going to be back home from work for a couple of days and wasn't sure that the car would still be available at that time. No problem. Mr Walker told me that he would be glad to deliver the car to my house and bring all the paperwork that needed to be signed. After arriving, he went over the car and explained all the details and answered all the questions that we had. He also spent over an hour sitting in the car with my wife explaining buttons, knobs, pairing phones, etc until my wife felt comfortable with her new vehicle. Kurtis Walker was very helpful to me before and after the sale. He is easy to deal with and talk to. He is not pushy but simply "takes care of business". That is a trait that makes doing business enjoyable and simple. Good Job. James Hathcoat More