Mercedes-Benz of Grapevine

This is my first mercedes Benz car. I was very apprehensive in buying a new car due to past experience with buying a new car mostly around pushy and sometimes lying sales people. So my first visit apprehensive in buying a new car due to past experience with buying a new car mostly around pushy and sometimes lying sales people. So my first visit to Parkplace was very apprehensive. As i was buying car for my wife, i wanted her to see all models before we go forward with pricing etc. First time i went to dealership I met Corey Bedford, he showed us different model and answered all questions. He did not ask us which car we want to buy or what in what time frame are we going to buy a car. I must say i was very happy after i came back as there was no push to make up a decision same day. I went 3 or 4 times again and never felt pressurized to make a deal or hurry with a decision. In terms of pricing, park place was very reasonable, they quoted me 5% below MSRP which i thought was very decent. Overall I thorougly enjoyed the experience so much that I did not even care to go to another dealership to check prices or anything else. More

Mr. Edwards deserves to be recognized as a top professional. As I reflect on my relationship with Park Place Motorcars, it is Mr. Edwards who stands out. Anyone who contemplates an automob professional. As I reflect on my relationship with Park Place Motorcars, it is Mr. Edwards who stands out. Anyone who contemplates an automobile acquisition will find him to be knowledgeable, efficient, and respectful of one's time -- in a word, he's a can-do guy whose crisp responses demonstrate his commitment to the customer and passion for his business. More

Don and the management at Park Place Mercedes Benz Grapevine truly went above and beyond in my expectations during the recent purchase of a 2012 Mercedes. Don's communication with us after we placed Grapevine truly went above and beyond in my expectations during the recent purchase of a 2012 Mercedes. Don's communication with us after we placed the order for our car a few months ago was a delight...he kept us informed of the status all along the way. But even more important was his integrity and sincere appreciation of us as customers during the entire purchase process. Thank you Don for a job well done. Mr. Picinic in the Finance Department was a delight as well. Thank you...Thank you. More

My experience was fantastic the dealership was professional and sales rep phillip as great, shipped car to arizona flawless great job have given many referrals already regards Tony. professional and sales rep phillip as great, shipped car to arizona flawless great job have given many referrals already regards Tony. More

David Park was super to work with. We came in having an idea of things we might be interested in. We worked with us while we expored all of our options and ended up selecting a new SLK and C-350. The se idea of things we might be interested in. We worked with us while we expored all of our options and ended up selecting a new SLK and C-350. The service from David and the entire dealership was fantastic and I would highly recommend them. A great experience that allowed us to make our selection and never feel under any pressure. Super job! More

Very straighforward and honest sales person. I spent less than 4 hours total with David and Mike getting my current car appraised for trade and purchasing my new SL550 - excellent experience as always w less than 4 hours total with David and Mike getting my current car appraised for trade and purchasing my new SL550 - excellent experience as always with Park Place Grapevine - I would highly recommend this dealership and David Park for new car sales. More

Andy Kaufman did a fabulous job taking care of us!!! He is our go-to service advisor for our Mercedes-Benz. Andy always keeps us informed on the status of our car service. We were impressed by the friend is our go-to service advisor for our Mercedes-Benz. Andy always keeps us informed on the status of our car service. We were impressed by the friendly customer service from Park Place Mercedes-Benz in Grapevine! More

David Park is the best! I did not think I was going to buy this car from this dealership, but my experience with David changed my mind completely. He is professional, knowledgeable, patient, and trustwor buy this car from this dealership, but my experience with David changed my mind completely. He is professional, knowledgeable, patient, and trustworthy. I've never bought a car with so little effort, and so quickly in my life. I will be recommending him highly to anyone who is in market for Mercedes vehicle. More

From the moment we were greeted at the door by Kurtis Walker our experience was exceptional. All we came in contact were very friendly and helpful. It was the easiest and quickest sale I've had. I was Walker our experience was exceptional. All we came in contact were very friendly and helpful. It was the easiest and quickest sale I've had. I was expecting the car buying experience to be long and hard. But the team at the dealership made it a a hassle and stress free experience. Thanks for that! And thank you to Kurtis Walker for all the attention he gave us before, during and after the sale. Kudos to him.! More

Tim is one of the best Mercedes sales personnel I have dealt with. He was very friendly and payed close attention to what we were looking for before steering us to the model and equipment we needed. He dealt with. He was very friendly and payed close attention to what we were looking for before steering us to the model and equipment we needed. He made us feel that it was all about us and whether we would be happy with the purchase not just that he was able to make a sale. There was no pressure but appeared to be plenty of incentive. I can say it is much more pleasant to be drawn into a sale than pushed in. He followed through afterwards and made us feel that we were extremely important and not in just a phony way. My wife is not easy to please and I could tell she was also pleased with his manners and his ability to understand what was important to her. Overall we are very pleased with this buying experience and hope future dealings go as well. Tim was even able to get a previous problem I had with the service department resolved in a way beneficial to both me and the dealership. I am looking forward to Kevin in Service being as good. More