
Mercedes-Benz of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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I was completely satisfied with the way Tony Bedford assisted me in obtaining a car of my choice. He even let me test drive 3 different models so that my decision can be easier. He was not pushy and unl assisted me in obtaining a car of my choice. He even let me test drive 3 different models so that my decision can be easier. He was not pushy and unlike most sales agents didn't make repeated calls to find out what decision I had made. Once the car was located he made an extra effort to get it from the port to the dealership in a timely manner. The other person I would like to thank is Hesham Elgaghil as he made my choice of financing vs leasing easier. Both individuals were very helpful and I would recommend any family and friends to work with only these 2 individuals. More
We really wanted to have our payments as close to our current payment $1200.00/month ($150.00 possibly more). Finance did work with us as much as they could but was not able to accomplish what we hoped f current payment $1200.00/month ($150.00 possibly more). Finance did work with us as much as they could but was not able to accomplish what we hoped for. Mario/Jeff were exceptional and wanted the best for us of which we really appreciate. We were not really looking to trade our 2006 CLS 500 but decided after Jeff had the present car shipped from where ever he had it shipped from that we could not resist.The patience and expertise of Mercedes knowledge expressed by Mario and Jeff was a great experience.We have been with Mercedes a long time and by far it has been the best car we have had. We love being a part of this great organization and love what Mercedes represents. More
Joey worked with me and followed up on each and every email or phone call in a very timely manner. Very professional and patient with getting the transaction completed. email or phone call in a very timely manner. Very professional and patient with getting the transaction completed. More
Everyone was very helpful and I appreciated Chris' work in the finance department. The entire process was very smooth and easy and I am very satisfied. in the finance department. The entire process was very smooth and easy and I am very satisfied. More
My wife and I had a fantistic experience with David Park. We came in from out of town and everything was as just as promised. First class service with a wonderful attitude. We will certainly buy from Park We came in from out of town and everything was as just as promised. First class service with a wonderful attitude. We will certainly buy from Park Place again! More
I had the pleasure of meeting with Phillip Edwards and actually had a excellent buying experience. Phillip was very thorough in providing me information about the vehicle,and the Park Place dealership. actually had a excellent buying experience. Phillip was very thorough in providing me information about the vehicle,and the Park Place dealership. I had actually visited another Mercedes dealership (Ewing) and the level of professionalism demonstrated by Phillip was by far superior. In the future, I would no hesitation recommending Phillip and Park Place Mercedes to friends and other professional colleagues. Plainly put...Phillip was the reason why I chose to buy at Park Place. Roger Ramos More
Nigel was a wonderful salesman! He helped my family buy two used cars. We were very specific & particular about what we wanted. Nigel was patient, listened to our requests, and helped us every step of the two used cars. We were very specific & particular about what we wanted. Nigel was patient, listened to our requests, and helped us every step of the way. We will definitely be coming back to obtain Nigel's help with a 3rd mercedes purchase! We are very greatfull for Nigel's help! More
This is my first Mercedes and I am very happy with what I purchased. Nigel made my feel very comfortable, he was not pushy like other sales people I have worked with. Did a great job I am very pleased. Than purchased. Nigel made my feel very comfortable, he was not pushy like other sales people I have worked with. Did a great job I am very pleased. Thank you More