Mercedes-Benz of Grapevine

Her professonalism, attention to detail, care and friendliness was so apparent from our first meeting to date. Ms Hrebin was so resourceful that when I needed to upgrade my car I looked for her perso friendliness was so apparent from our first meeting to date. Ms Hrebin was so resourceful that when I needed to upgrade my car I looked for her personnally to do business with. I recommend her to all my friends and associates alike for a wonderful car buying experience. More

RUSS WENT OUT OF WAY TO ADDRESS ALL OF MY CONCERNS AND IN A TIMELY MANNER. I CAME BACK TO BECAUSE OF HIS ABILITY TO MAKE CAR BUYING AS PAINLESS AS POSSIBLE. A TIMELY MANNER. I CAME BACK TO BECAUSE OF HIS ABILITY TO MAKE CAR BUYING AS PAINLESS AS POSSIBLE. More

I was introduced to Mr. Najjar a few months ago and was informed that whether i was looking for a new or used car, he was the man to go to. sure enough, I contacted the dealership and spoke to Scott less informed that whether i was looking for a new or used car, he was the man to go to. sure enough, I contacted the dealership and spoke to Scott less than two weeks ago and he was able to get me into a car well in my price range. thank you very much for all of the help and I will definitely be recommending Scott and the dealership to everyone i know who is looking for a vehicle. More

Absolutely the best customer service we've ever experienced. When we are ready to purchase another car, we will DEFINITELY choose Park Place. You're the best. experienced. When we are ready to purchase another car, we will DEFINITELY choose Park Place. You're the best. More

Bought GLK 350 from Tony over the phone. Told him what I was looking for and he located it very swiftly. Upon locating we worked out the monitary items very easily and to my satisfaction. Shipping the car t was looking for and he located it very swiftly. Upon locating we worked out the monitary items very easily and to my satisfaction. Shipping the car to me was set up faster than I needed, he was going to delivery on Saturday and I asked if he could wait until the following Monday as I was not going to be available. The car was delivered on Monday exactly as promised. The auto was received exactly as promised along with the paperwork as promised. Upon receipt of vehicle we had a few questions on programing and Tony was immediately on the phone to walk us through to our satisfaction. Tony is very professsional as well as Chris in finance. They both made our buying experience the best it could possibly be. Our hat is off, to your team, tops on my list. We will definitely call Tony and Chris for the next purchase. Thanks, Jedd 281-850-4754 More

I rated this dealership and its representatives the way that I did due to the fantastic servcie we received from start to finish. My husband and I have purchased numerous vehicles and we have both discuss that I did due to the fantastic servcie we received from start to finish. My husband and I have purchased numerous vehicles and we have both discussed how this was probably the best experience we have had. Our great exeperience started the moment we entered the dealership and Mr. Amsden approached us. Mr. Amsden was very polite, professional, curteous and extremely knowledgable of all of the vehicles. Mr. Amsden was very patient and spent a lot of time with us to ensure that we could make an informed decision and could do so with confidence. Your finance department as well was extremely helpful and polite. All in all, this was just a wonderful experience and we will definitely purchase our next car from Park Place. More

Scott and Bassem were wonderful, they made our purchase extremely peaceful. I would recommend this dealership to anyone who is searching for a vehicle. Thank you! extremely peaceful. I would recommend this dealership to anyone who is searching for a vehicle. Thank you! More

Our salesman Mike was terrific. Not only was his product knowledge excellent but he was able to establish trust with the client. Although Mercedes is a great product I would never by a car from someone I d knowledge excellent but he was able to establish trust with the client. Although Mercedes is a great product I would never by a car from someone I didn't trust or like. Sales profesionals like Mike are key to the long term sales success. I am retired from an international marketing / sales position with Bell Helicopter. Mike meet all my expections of a consumate salesman. Well done. Will no doubt buy from him again should the necessity arise. More

We had a wonderful experience buying our first Mercedes! Mike McAlllister was great in making the deal wonderful. Everyone was very friendly. I would not hesitate to do business their again. Mike McAlllister was great in making the deal wonderful. Everyone was very friendly. I would not hesitate to do business their again. More

I recently purchased a Certified Pre-Owned vehicle. i found that the customer service was great. No one really hounded us as we looked around the certified pre-owned lot. When we were finally ready to sp found that the customer service was great. No one really hounded us as we looked around the certified pre-owned lot. When we were finally ready to speak to the sales agent, he was more than willing to answer any questions we had. They worked with us on the pricing, and we did not feel like we were being taken to the cleaners. More