Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,003 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
November 21, 2023
Marco was the car salesman I have ever dealt with. Super professional and efficient. I can’t believe how easy the process was!!! Super professional and efficient. I can’t believe how easy the process was!!! More
by Robbboudreaux
Employees Worked With
November 21, 2023
We worked with Marco Lopez to purchase a 2021 Alpha Romeo Stelvio. We initially communicated by text until we got further into the deal, and then spoke on the phone. We live just north of Houston, so we drov Stelvio. We initially communicated by text until we got further into the deal, and then spoke on the phone. We live just north of Houston, so we drove about 3 1/2 hours to wrap it up. Since all financing details were completed remotely, we were driving back home about 90 minutes later.The entire process was smooth. Marco and the rest of the team were a pleasure to work with. More
by MTMiller71
Employees Worked With
November 21, 2023
Mr. Marco Lopez provided excellent service. He is professional, fast, straight forward, and polite. My wife and I were so comfortable to work with him. He deserved 5 star rating. Look for Mr professional, fast, straight forward, and polite. My wife and I were so comfortable to work with him. He deserved 5 star rating. Look for Mr. Lopez when coming to Grapevine MB! Thank you very much, Mr. Lopez. More
by Dqtran2000
Employees Worked With
November 21, 2023
Dextral was as pleasant as any salesman I have ever had the pleasure of working with. He is so low key! the pleasure of working with. He is so low key! More
by tom
Employees Worked With
November 20, 2023
Marco and the team at grapevine made my transaction so pleasant and easy! They worked with me and stayed patient during the whole process. I'm very happy with my experience at MB of Grapevine! pleasant and easy! They worked with me and stayed patient during the whole process. I'm very happy with my experience at MB of Grapevine! More
by Aaishak
Employees Worked With
November 17, 2023
Marco was so helpful and made the purchasing experience fast and stress free. Great experience all around. fast and stress free. Great experience all around. More
by cayedeerhoades
Employees Worked With
November 13, 2023
Mercedes-Benz of Grapevine was a wonderful experience! I did not feel pressured while I was there both for the test drive and the next day when I bought my trade-in Jeep. My appointment was on a busy Satu I did not feel pressured while I was there both for the test drive and the next day when I bought my trade-in Jeep. My appointment was on a busy Saturday at 1 o’clock, I left the lot in my new vehicle at 2:30! It was quick and easy! Marco Lopez is the one who helped me, he was informative, kind, patient with any questions, not pushy whatsoever, and helpful! He made the entire process enjoyable! He expressed his excitement with me about my new Jeep. If we ever purchase a Benz in the future, this is definitely the place I will be getting it from. Highly recommend Mercedes-Benz of Grapevine! More
by skr2688
November 08, 2023
Excellent service , Scott is an awesome salesman , went above and beyond Paul in finance was great above and beyond Paul in finance was great More
by Laairy
October 31, 2023
David Canales was amazing! Went well above and beyond for us and did what others said was impossible. He fought for us even without knowing us, made us and our kids feel comfor Went well above and beyond for us and did what others said was impossible. He fought for us even without knowing us, made us and our kids feel comfortable the entire time we were at the dealership and even worked to get minor details ironed out on our new purchase. More
by rachel.campbell1211
Employees Worked With
David Canales
