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Mercedes-Benz of Grapevine
Grapevine, TX
2,018 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,018 reviews
May 27, 2022
Austin Houpt is professional, friendly and great to work with. He took his time to answer all of our questions and the purchase process was very smooth. There were no marks up on the price and Austin also f with. He took his time to answer all of our questions and the purchase process was very smooth. There were no marks up on the price and Austin also follows up with me to make sure that I'm satisfied with the car. I highly recommend Austin as I feel that he will take care of all his customer even after the purchase deal is done. More
by Lin
Employees Worked With
Austin Houpt, Don Colonne
May 23, 2022
It was great working with David! He made me feel at ease about my new car purchase. The process was quick and simple. Customer service was amazing! He made me feel at ease about my new car purchase. The process was quick and simple. Customer service was amazing! More
by beaverc5038
May 20, 2022
Don was amazing from start to finish. He was very professional and over all cared. However the reason I gave the dealership a 4 was because their was a very rude salesman before I met Don He was very professional and over all cared. However the reason I gave the dealership a 4 was because their was a very rude salesman before I met Don. More
by Kaylondunn22
Employees Worked With
Don Colonne
May 09, 2022
David provided excellent service from the moment I walked in and thanks to him, I was able to purchase my dream car. He was informative, professional and kind! Not once did I feel pressured and he made sure in and thanks to him, I was able to purchase my dream car. He was informative, professional and kind! Not once did I feel pressured and he made sure I understood all of my options. Thank you David! More
by Aidee Espinoza
Employees Worked With
David Canales
May 07, 2022
Always available and knowledgeable about the car. Good customer service and good service at all times. Good customer service and good service at all times. More
by karencaston
