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Mercedes-Benz of Grapevine
Grapevine, TX
2,179 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,179 reviews
May 21, 2026
Great customer service and friendly staff. Spencer and Moe were fantastic will definitely be recommending all my friends and family to buy a vehicle from them. and i will definitely shop with Spencer and Moe were fantastic will definitely be recommending all my friends and family to buy a vehicle from them. and i will definitely shop with them again. More
by rayyan qaiser
May 07, 2026
I had an amazing experience purchasing my Mercedes, and I want to give a huge thank you to Tom for making the entire process smooth and stress-free. He was professional, patient, knowledgeable, and truly too want to give a huge thank you to Tom for making the entire process smooth and stress-free. He was professional, patient, knowledgeable, and truly took the time to answer all my questions without making me feel pressured. Tom went above and beyond to help me find the perfect vehicle, and I couldn’t be happier with my purchase. The customer service at the dealership was excellent from start to finish. If you’re looking for a new car and want someone honest and helpful, I highly recommend asking for Tom! Thank you again for such a great experience! More
by Angelica Avelar
Employees Worked With
May 06, 2026
Highly satisfying experience. All the staff was pleasant, helpful and knowledgeable. This is our second car from them and we highly recommend them All the staff was pleasant, helpful and knowledgeable. This is our second car from them and we highly recommend them More
by Hinabarkat
May 06, 2026
The most painless deal I have been apart of buying fleet vehicles. I was treated with respect by everyone eventhough I do not look like someone that would buy a Mercedes. vehicles. I was treated with respect by everyone eventhough I do not look like someone that would buy a Mercedes. More
by Mconner
Employees Worked With
April 29, 2026
I am very impressed with the dealership as represented by Jorge. He was very professional and knowledgeable. Jorge. He was very professional and knowledgeable. More
by Matt
Employees Worked With
April 25, 2026
Jorge was excellent! Super professional and not pushy at all…helped us get into a great new truck! Super professional and not pushy at all…helped us get into a great new truck! More
by Kyle
Employees Worked With
April 24, 2026
We are happy with the purchase and pleased with the servicio. Thanks you Jorge G!! servicio. Thanks you Jorge G!! More
by Jdelapaz
Employees Worked With
April 21, 2026
Thank you so much for you service and gift. i love it. You made the experience pleasant. i love it. You made the experience pleasant. More
by Lashona.bass
Employees Worked With
April 14, 2026
10/10/10 across the board! Jorge is so personable and intentional with his clients and am truly speechless. Communication, Hardworking and his Resilience is what sets him aside Jorge is so personable and intentional with his clients and am truly speechless. Communication, Hardworking and his Resilience is what sets him aside from the rest and that is only to name a few! I could go on and on about how patience and understanding; he truly cares about your needs and exceeding those expectation. I have never experience buying a car like the customer services Jorge exhibits; Truly Heaven Sent! #JorgetheGOAT More
by Humblkrose
Employees Worked With
