Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,006 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,006 reviews
December 14, 2021
Best service of any Mercedes dealer in DFW. Personnel are very responsive and worked completed in a timely fashion. are very responsive and worked completed in a timely fashion. More
by Westexan
Employees Worked With
December 13, 2021
Bria Harrison was wonderful to deal with. Very professional , prompt, with any question I had and very friendly. I am looking forward to next vehicle purchase from her. Excellent work, A+++ professional , prompt, with any question I had and very friendly. I am looking forward to next vehicle purchase from her. Excellent work, A+++ More
by Ayang7909
Employees Worked With
Bria Harrison
December 12, 2021
Wonderful!!David is awesome!!When I ask a car,He Wonderful!! David is awesome!! When I ask a car, He always smiles and show and explain . I was vet impressed. Thank you!! Wonderful!! David is awesome!! When I ask a car, He always smiles and show and explain . I was vet impressed. Thank you!! More
by Ohhyeson
Employees Worked With
David Canales
December 10, 2021
My experience was outstanding with our service manager. We advised him of the periodic maintenance we needed and scheduling was easy taking our time in consideration to complete the job. We advised him of the periodic maintenance we needed and scheduling was easy taking our time in consideration to complete the job. More
by rfragoso
Employees Worked With
Zach Bogart
December 09, 2021
Awesome dealership, very friendly, they listen to your concerns.They take very good care of your vehicle, and fix it right the first time. Ask for Debbie in service. concerns.They take very good care of your vehicle, and fix it right the first time. Ask for Debbie in service. More
by Ed
Employees Worked With
December 08, 2021
Stanley Ellison always does a great job as my service rep. He instills trust in your product and accommodates all requests w/professionalism and courtesy. rep. He instills trust in your product and accommodates all requests w/professionalism and courtesy. More
by thomasmontelongo
Employees Worked With
Russ Amsden
December 08, 2021
Don Colonne and Mercedes were wonderful during our car buying experience. Don went above and beyond our expectations of a salesman. He was there guiding and helping us through the process. What a wonderfu buying experience. Don went above and beyond our expectations of a salesman. He was there guiding and helping us through the process. What a wonderful person as well. Thank you More
by Karen
Employees Worked With
Don Colonne
December 08, 2021
These guys are always great. Juan Feliciano is a wonderful advisor and they always explain the work with precision and carry it out with efficiency. They make my MB ownership experience an even gr wonderful advisor and they always explain the work with precision and carry it out with efficiency. They make my MB ownership experience an even greater joy. More
by mdavis
Employees Worked With
Juan Feliciano
